State: Virginia Clear all filters (2 of 143 reviews match)
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3.0
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This past weekend I was visiting a Polo Ralph Lauren Factory Store in Williamsburg, Virginia (Saturday 3:30 PM) and the store manager was quite rude. There were signs on the exterior of the store with 50% off of the entire shop accept Clearance, (no discount) Home,...
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Review
#1138111 Review #1138111 is a subjective opinion of poster.
Pros
  • Brand
  • All the traditional classic polo shirts and color selection
Cons
  • Nightmare customer service
Reason of review
Pricing issue
Loss
$110
Preferred solution
Let the company propose a solution
Tags
  • Customer Service And Delivery
I had to change an expensive shirt that bled the color when washed. The store refused to give me a refund but gave me only a credit to buy another shirt. The second shirt also bled and now I had to exchange it for one white shirt in the hope that it will not bled but I...
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2 comments
Anonymous
#793995

I concur! I purchased the women's yellow corduroy pants and the tag on the pants bled - causing red stains all over my pants once cleaned. I only washed once to have this defe...

Review
#226230 Review #226230 is a subjective opinion of poster.

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Mailing Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States
Phone:
(888) 475-7674
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