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I ordered one silk short sleeved sweater and three sleevless sweaters online.The description online for one was 80% silk and 20% cotton.

When I received it, the fabric label actually said 17% polyester. For the three sweaters, the online descriptions clearly spelled "merino wool". But they didn't feel like merino when I opened the package. So I checked and sure enough, all three fabric label simply said "wool".

I would never order these sweaters if I knew they were made of common wool that could cause rashes on me. I emailed their customer service about this, and was simply told I could return their product, and they charge $5 for each return. No apology for their deception at all.

I attached here picture and a pdf.version of their online description of one product.

Review about: Ralph Lauren Sweater.

Reason of review: Not as described.

Monetary Loss: $120.

Preferred solution: Let the company propose a solution.

I didn't like: Quality and customer service.

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