Campinas, Sao Paulo
Not resolved
3 comments

I have bought a Polo Ralph Lauren sunglass less than two years ago in a Sunglass Hut outlet in Las Vegas (product invoice attached) and even with little use the lenses started to peel off.

I really expected to have a better product quality and reliability / durability considering the Ralph Lauren brand.

Since this seems to be a manufacturing / factory defect (nothing has been applied to the lenses and there hasn't been any friction/impact) I truly expect to be refunded or to have the product replaced.

I'm looking forward to hear an official positioning from the brand / manufacturer.

This reviewer shared experience about bad quality and wants this business to issue a full refund as the author lost $90. The author is overall dissatisfied with Ralph Lauren and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Anonymous
Douglasville, Georgia, United States #1303290

Same thing happen with my Ralph Lauren sunglasses.The first pair started peeling after a month, I should have returned them for a refund.

The next pair started within less than 2 years.Poor quality product.

Anonymous
Bothell, Washington, United States #1187631

this is a common problem with Polo glasses. I am on my second pair that is experiencing the same issue. Sunglasses Hut is replacing them 100% under manufactures warranty.

Anonymous
Bolton, Bolton, United Kingdom #1187140

Same thing has happened to me after 3 years. Very disappointing.

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