
Ralph Lauren
Reviews and Complaints
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Verified ReviewerHttps://www.bbc.co.uk/news/world-asia-5496****
Preferred solution: Apology
User's recommendation: Think of Modern Day Slavery!!
About the package I ordered
Suppose to be 100% cotton. Washed and dryed per instructions came out a ball of wrinkled tight wad mess
Preferred solution: Let the company propose a solution
User's recommendation: Do not buy these sheets even if they are Ralph Lauren brand
Defect?
Failed survey
Problems with RETURNS, and mixed messages from company's employees.
Chat session 2.5 days later yielded a few MORE facts, the woman on the 14th had not given. SHE had said the refund would not be granted (even though I had called during the original framework I had been given - BEFORE MY illness, and my family's issues, the cancelled Christmas, the gathering of FOOD and medications, the last medical visit ...
before I SHUT DOWN all other human contact - at least in person, until my helper had recovered from foot surgery and was able to DRIVE again). It seems all I DO .. is deal with consumer issues, paperwork and HOW I will a. PAY my necessary costs, b.
catch up on MEDICAL tests/meetings, buy new glasses, and ...SOMEHOW, c. manage to make it HOME to see my elderly MOTHER - BEFORE she dies. Several reasons WHY I was UNABLE to take care of THIS matter ... back in Dec-Jan., or since.
I didn't get to complete my DEGREE, when relocation after "Katrina" I felt COMPELLED to leave New Orleans AT THAT TIME.So, I have also been ORGANIZING the FUTURE TRIP - to patch THAT up - 15 years later. It is MUCH too complicated, and causes me CONSIDERABLE PAIN and DISTRESS in the years 15 since I left.
- Generally solid products
- Although disapointing materials at times
- Lack of concern
- Quality and customer service
- Poor quality
Preferred solution: Full refund
User's recommendation: Beware of ANY "promise" NOT in WRITING. Get it in WRITING!
Poor sizing
Preferred solution: Let the company propose a solution
Complaint
- Poor customer service
- Nightmare customer service
User's recommendation: Not a good place to shop anymore
Complaint
User's recommendation: No longer a great place to shop for everyone
Still haven't received my package
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSo not refund or answer emails
- I used to like it
- Worst service ever
- Poor customer service
- Do not respond to customer complaints
Preferred solution: Full refund
Racist employees
- I used to like it
- Racist inept people that do not care
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Dont bother
I absolutely love the Ralph Lauren Brianne; especially, my female Ralph Lauren pajamas
- Brand
- Love the fabrics & the classy & classic designs
- Fit of the clothes
Preferred solution: Let the company propose a solution
Be very wary of shopping in the Gloucester premium outlets Polo Outlet
- I used to like it
- Worst service ever
- Misrepresented item
Preferred solution: Exchange for correct size
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yes they do seem to have alot of employees that seem to be racist in there stores me and my friends notice that they pic and choose who they speak to and want to help we stopped buying polo because of it