filters
state:
Show
city:
Show
product:
Show
Early last week, I placed an online gift order on RalphLauren.com and selected Next Day Delivery due to my upcoming vacation out of the country. Three days later (Friday), my package still hadn't arrived, so I called Customer Service to inquire about the delivery. I...
Read more
3.6
I liked
  • Fit of the clothes
I didn't like
  • Delivery service
#1151211
Reply to reviews
This past weekend I was visiting a Polo Ralph Lauren Factory Store in Williamsburg, Virginia (Saturday 3:30 PM) and the store manager was quite rude. There were signs on the exterior of the store with 50% off of the entire shop accept Clearance, (no discount) Home,...
Read more
3.2
I liked
  • Brand
  • All the traditional classic polo shirts and color selection
I didn't like
  • Nightmare customer service
#1138111
Reply to reviews
Ralph Lauren - Disappointing and frustrating experience
Ralph Lauren - Disappointing and frustrating experience
Ralph Lauren - Disappointing and frustrating experience
Ralph Lauren - Disappointing and frustrating experience
I am writing this message after one of the most disappointing experiences that i ever had in a shop. Two days ago I went shopping in Ralph Lauren,The Avenues, Kuwait. I had to search the employees around the shop to help me as nobody was giving me the slighest...
Read more
2.9
Kuwait City, Al Asimah Governate
#1136508
Reply to reviews
Show

Ralph Lauren - Current marketing strategy

Ralph Lauren - Current marketing strategy
It’s very unfair how the new limited edition collection was put out. Not giving a fair opportunity to obtain pieces. Making the brand undesirable
#1118143
Reply to reviews
I have purchased items last August to be delivered to a shipping cart warehouse which will then ship my items to me. However, I haven’t received my items as of October 16. When I checked with UPS, they told me that they have delivered the parcel last Sept 11. Shipping...
Read more
1.5
#1116123
Reply to reviews
Workers on the floor are very helpful and friendly. However, when checking out was an issue. I told the cashier to look up my member account. I gave him my driver license but he couldn’t find it. Before I had a chance he started cashing me out. So i asked the cashier...
Read more
3.0
#1115427
Reply to reviews
Ralph Lauren - Polo shoes
Ralph Lauren - Polo shoes
Ralph Lauren - Polo shoes
Ralph Lauren - Polo shoes
I have a complaint about a pair of Polo shoes that I purchased. I sent pictures and in an email to Polo complaints about 3 months ago and never received a response. I'm hoping I wasn't just simply ignored and perhaps my emails was misplaced. I have a pair of pol shoe...
Read more
#1102226
Reply to reviews
Thanks for your omnipresent gauche logo for US Open, Olympics etc. have you no shame! Ala Trump! B. Waters. PS. Now I realize I have to write at least one hundred words. Most people I would imagine would give up, not me. I shall continue to add, you are most(a Trump...
Read more
#1093380
Reply to reviews
I don't Know what they are thinking but changing the polo shirt is a very bad idea and they are losing at least one live long customer over this and probably will lose more. Don't ever mess with a classic. Remember Classic Coke? The shirt is too short and the shirt is...
Read more
3.8
I liked
  • All the traditional classic polo shirts and color selection
I didn't like
  • New cut of the shirts and the very limited color selection
#1080919
Reply to reviews
Show

Ralph Lauren - Defective tennis shoes

Ralph Lauren - Defective tennis shoes
Ralph Lauren - Defective tennis shoes
About 5 weeks ago and yes I did file complaint
3.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1078514
Reply to reviews