Ralph Lauren Reviews and Complaints
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0
ISSUES RESOLVED
121
TOTAL REVIEWS
$8K
CLAIMED LOSSES
$276
AVG LOSS
16.6K
PAGE VIEWS
What was your experience with Ralph Lauren?
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Customers don't like
- Quality and customer service
- Poor quality
- Nightmare customer service
Customers like
- All the traditional classic polo shirts and color selection
- Brand
- brand
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Ralph Lauren - No one answered
My debit card was used to purchase items from one of your stores......problem is that no one in my family used it..... someone else used my numbers on the card because my cards are accounted for
I had a chat session which told me what I had already gathered. Called customer care Ashley who was charming and sympathetic, agreed it was poor marketing a promised to pass it on. Why on earth would anyone in Canada purchase something to be shipped to a US address? I...
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Product
I didn't like
- Choosing items i want that would not be delivered to canada
Ralph Lauren - Stupid
Could not help me sign up for coupons with my ema
Ralph Lauren - Mr Can
got $13.38 different on price, but they never send it, keep calling everyweek but different answer each time. they stole my $13.38 stay away from ralphlauren.com
I purchased a shirt as a Christmas gift, and the person needed to exchange the EXACT shirt for another size and they would not let him because the tag was off. I understand if the shirt was visibly worn, but it clearly had not been. I will never buy anything from this...
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Ralph Lauren - PoloTech Shirt
Bought a PoloTech shirt 2 years ago for $300. It works with a smart phone to track activity. They discontinued it and removed the app off of the App Store site. When I called Ralph Lauren after 20 unreturned complaints, they said there was nothing they can do about it.
My son bought a jacket costing £260 just over a year ago. He has hardly worn it and the zip has broken. I emailed customer services and they said this is general wear and tear! This is ridiculous for the cost of the item! I have tried to fight the case but they are...
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Early last week, I placed an online gift order on RalphLauren.com and selected Next Day Delivery due to my upcoming vacation out of the country. Three days later (Friday), my package still hadn't arrived, so I called Customer Service to inquire about the delivery. I...
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I liked
- Fit of the clothes
I didn't like
- Delivery service
This past weekend I was visiting a Polo Ralph Lauren Factory Store in Williamsburg, Virginia (Saturday 3:30 PM) and the store manager was quite rude. There were signs on the exterior of the store with 50% off of the entire shop accept Clearance, (no discount) Home,...
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Product
I liked
- Brand
- All the traditional classic polo shirts and color selection
I didn't like
- Nightmare customer service
I am writing this message after one of the most disappointing experiences that i ever had in a shop. Two days ago I went shopping in Ralph Lauren,The Avenues, Kuwait. I had to search the employees around the shop to help me as nobody was giving me the slighest...
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Same thing here. Winter jacket costing over $250.00, I year old and the zipper is broken! An expensive store with so called clothing (I noticed mostly made in China) and the...