Ralph Lauren
Reviews and Complaints
$11.8K
CLAIMED LOSSES
160
TOTAL REVIEWS
22.1K
PAGE VIEWS
Ralph Lauren - Discriminated against
Ralph Lauren Company store refuse to sell me more than 5 items (they said was company policy) how ever , a white lady was willing to buy 25 items. I think it is time to create a boycott against this brand
ID
Cons
- Racial profiling
- Nightmare customer service
- Poor customer service
Reason of review
Poor customer service
Preferred solution
apply your policy equal to whites and minorities
Tags
Ralph Lauren - Defective product
In the last six months I bought the green men's cologne (18j 404T, 18J 3019) twice, but I could not use them twice because it was impossible to use the content which, as it did not come as if I was pushing the export mechanism . In my attempt to remove the extraction mechanism, the contents evaporated soon after it was impossible to seal the mucilage. If you want, I can send you pictures of the bottles
ID
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Full refund
Ralph Lauren - Pergume
It is the second time I buy the colognes (18j3019) and (18j404T), and both of them, from the beginning it was presented the problem that did not allow the cologne to come out of the extraction point but was running at the base of the bottle neck, making it impossible to use her. In my attempt to use the product without using the spray, I had to destroy the jet mechanism, but this meant that it could not then close the lid and the colognes evaporate.
ID
Cons
- Quality and customer service
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Let the company propose a solution
Ralph Lauren - Upset and felt the most uncomfortable
Today me both young sons when into Ralph to return a charger cable I did not need,so I continue to do my shopping with my wife and kids but my kids notice 2 security hards going everywhere in the store we went to i really felt uncomfortable do to the fact I am Hispanic bawld n I do have visiable tattoos I understand how can they make me and family feel so uncomfortable wanting never shop at Ralphs again.you can reach me at frankrojas0928@icloud.com
ID
Pros
- Very upset
Cons
- Racial and judgement
- Racial profiling
Reason of review
Discrimination
Ralph Lauren - Was told someone would contact me. The rep was very polite and well informed.
Bought a wonderful king blanket from Macy’s and don’t have receipt so they won’t take back. I have washed twice now it won’t fit my bed.
ID
Reason of review
Good customer service
Ralph Lauren - Low quality earring wires
I bought Ralph Lauren thinking it may be higher quality than other brands at Macy's, but when I wore the earrings, they were painful in my pierced ears - in the same way very cheap earrings are. When I tried to return them, I Macy's would not take them even though I had the receipts because I did not have the tags or boards they came on. I contacted Ralph Lauren and the response was dead silence. I will never buy this brand again.
ID
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund
Tags
Ralph Lauren - Discriminated Against WHILE WEARING SAME BRAND CLOTHING
Bought over $900 in the OKC outlet store with my bf. Apparently if you don't look rich or have tattoos, staff will follow U like a criminal. They even called outside security to stand by while trying on clothes. Their manager even came in on her day off to be nosy. I've had their staff abruptly end chat when I tried to hang up. I've called over 3 times. Finally this lady Danielle helped me and I'm waiting on more communication. I think they're trying to be slick and wait passed the grace period on which it can no longer be filed as a complaint.
ID
Service
Ralph Lauren Customer Care
Cons
- Worst service ever
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
I am very disappointed in the quality of your polo shirts and sweaters. The quality is below standard. Shrinkage, poor quality collars and uneven fit. Your prices reflect a quality product that look good, fits well and lasts. Unfortunately not the case. I would hope...
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ID
Ralph Lauren - Mis tagged
I made my complaint. They made it right. I have no further complaints. Still a Satisfied Customer. Thanks.
ID
Service
Ralph Lauren Customer Care
Reason of review
Good customer service
Ralph Lauren - Gifted wrong size casual pants
I was gifted the wrong size. Should've been 40w 32L. Instead, I couldn't get them around my waist. Mis tagged for sure. The store was Carson's. They have since went out of business. Please help me. I thank you in advance. Sincerely. Vernon.
ID
Product
Ralph Lauren Pants
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I wouldn't be caught dead in any of those dippy clothes. If my family buries me in one (not likely !) , I will haunt them for eternity. I cannot understand the obsession with dressing gown men like litle boys and want no part of it.