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1.0
Details
I did some shopping at the Riverhead Polo factory store. I couldn't find certain items in certain colors or size. I had to purchase the items on line in the store, the sales person didn't try to assist me to locate other colors, they weren't knowledgeable of the brand....
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1 comment
ObsoleteGiantClam432
#1725103

Do you know how foolish you appear by claiming that this is racial profiling? You are only ASSuming this is racial profiling. You are the racist one. The only way that people ...

Review
#1608432 Review #1608432 is a subjective opinion of poster.
Cons
  • Racial profiling
Reason of review
Poor customer service
Preferred solution
Apology
1.0
Details
This is a sad day. I used to be a huge polo fan, purchasing clothing on a regular basis. I went into the Outlet Store in Chesterfield, MO, with my family to shop and walked by 8 sales associates. Not one addressed me or greeted me. I was not dressed wearing my wealth...
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Review
#1590372 Review #1590372 is a subjective opinion of poster.
Cons
  • Horrible customer service
  • Do not respond to customer complaints
  • Out of control management
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Ralph Lauren - Upset and felt the most uncomfortable

Ralph Lauren - Upset and felt the most uncomfortable
Today me both young sons when into Ralph to return a charger cable I did not need,so I continue to do my shopping with my wife and kids but my kids notice 2 security hards going everywhere in the store we went to i really felt uncomfortable do to the fact I am Hispanic bawld n I do have visiable tattoos I understand how can they make me and family feel so uncomfortable wanting never shop at Ralphs again.you can reach me at frankrojas0928@icloud.com
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Review
#1570774 Review #1570774 is a subjective opinion of poster.
Pros
  • Very upset
Cons
  • Racial profiling
  • Racial and judgement
Reason of review
Discrimination

Ralph Lauren - Cardboard Sheets

I recently purchased a set of Lauren Sheets After washing them twice in a row sleeping on them once got up and washed them again with detergent and softener and their still stiff like cardboard
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Review
#1605737 Review #1605737 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$50
Preferred solution
Let the company propose a solution

Ralph Lauren - Discriminated Against WHILE WEARING SAME BRAND CLOTHING

2.6
Details
Bought over $900 in the OKC outlet store with my bf. Apparently if you don't look rich or have tattoos, staff will follow U like a criminal. They even called outside security to stand by while trying on clothes. Their manager even came in on her day off to be nosy. I've had their staff abruptly end chat when I tried to hang up. I've called over 3 times. Finally this lady Danielle helped me and I'm waiting on more communication. I think they're trying to be slick and wait passed the grace period on which it can no longer be filed as a complaint.
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Review
#1528649 Review #1528649 is a subjective opinion of poster.
Cons
  • Worst service ever
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Poor quality polo without uses, without being washed all whitish and frayed, 70 $ for a bad product I had shave him with a shaver to see if that fix the polo, disappointed with Ralph Lauren, I bought some Tommy Hilfiger shirts I hope these have a minimum quality. Poca...
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2 comments
Anonymous
#1515000

Don't make him wear any more of those dippy shirts .

Review
#1298042 Review #1298042 is a subjective opinion of poster.
Reason of review
Bad quality

Ralph Lauren - Called about a manufacturing problem On two pairs of shoes.

3.6
Details
Ralph Lauren - Called about a manufacturing problem On two pairs of shoes.
Ralph Lauren - Called about a manufacturing problem On two pairs of shoes.
Two pairs of sneakers were purchased. Both having the same manufacturing problem. Left shoe on both pairs coming apart at the soul near the toe area. Called And got disconnected twice but on my third try spoke with Sheila she took down the information and said to expect an email within 10 days. Hope to get this resolved.
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Review
#1379322 Review #1379322 is a subjective opinion of poster.

Ralph Lauren - Defective product

In the last six months I bought the green men's cologne (18j 404T, 18J 3019) twice, but I could not use them twice because it was impossible to use the content which, as it did not come as if I was pushing the export mechanism . In my attempt to remove the extraction mechanism, the contents evaporated soon after it was impossible to seal the mucilage. If you want, I can send you pictures of the bottles
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Review
#1574931 Review #1574931 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Full refund

Ralph Lauren - Pergume

It is the second time I buy the colognes (18j3019) and (18j404T), and both of them, from the beginning it was presented the problem that did not allow the cologne to come out of the extraction point but was running at the base of the bottle neck, making it impossible to use her. In my attempt to use the product without using the spray, I had to destroy the jet mechanism, but this meant that it could not then close the lid and the colognes evaporate.
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Review
#1572989 Review #1572989 is a subjective opinion of poster.
Cons
  • Quality and customer service
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Let the company propose a solution

Contact Ralph Lauren Customer Service

Mailing Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States
Phone:
(888) 475-7674
All Ralph Lauren Contacts

Ralph Lauren - Discriminated against

Ralph Lauren Company store refuse to sell me more than 5 items (they said was company policy) how ever , a white lady was willing to buy 25 items. I think it is time to create a boycott against this brand
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Review
#1575050 Review #1575050 is a subjective opinion of poster.
Cons
  • Racial profiling
  • Poor customer service
  • Nightmare customer service
Reason of review
Poor customer service
Preferred solution
apply your policy equal to whites and minorities
Tags
  • Customer Service And Delivery