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Ralph Lauren - Racist employees

1.0
Details
Ralph Lauren - Racist employees
An employee named Chris in the chesterfield Missouri store asked my wife if she could understand English (she’s a corporate attorney btw) and followed her and my kids around the store relentlessly claiming they were making a mess. I never let them out of arms length in public nor does my wife. When we asked to speak to his manager he continued lying saying he was the manager until he finally produced a manager for the store who was equally worthless. I called corporate and two weeks later still nothing. Screw polo never shopping there again
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Review
#1655494 Review #1655494 is a subjective opinion of poster.
Pros
  • I used to like it
Cons
  • Racist inept people that do not care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Ralph Lauren in Riverside, California - Upset and felt the most uncomfortable

Ralph Lauren - Upset and felt the most uncomfortable
Today me both young sons when into Ralph to return a charger cable I did not need,so I continue to do my shopping with my wife and kids but my kids notice 2 security hards going everywhere in the store we went to i really felt uncomfortable do to the fact I am Hispanic bawld n I do have visiable tattoos I understand how can they make me and family feel so uncomfortable wanting never shop at Ralphs again.you can reach me at frankrojas0928@icloud.com
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Review
#1570774 Review #1570774 is a subjective opinion of poster.
Pros
  • Very upset
Cons
  • Racial and judgement
  • Racial profiling
Reason of review
Discrimination
Ralph Lauren - The takeover of my life (identity) from 2014 thru present
In 2012 I was incarcerated at TDCJ-Wynne Unit, Huntsville, TX. Without my knowledge someone had been using my identity. For 4 years they spent money on behalf on cars, clothes, jewelry, etc. Setting records at USPS, FED EX, AND INTERNATIONAL SHIPPING RESOURCES AROUND...
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Review
#1418262 Review #1418262 is a subjective opinion of poster.

Ralph Lauren in Eastleigh, England - Bobbling bottoms

1.0
Details
Ralph Lauren - Bobbling bottoms
I bought a pair of bottoms from Ralph Lauren in Selfridge’s after wearing them once they began to bobble, I hadn’t even washed them. They cost me a lot of money.
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Review
#1390036 Review #1390036 is a subjective opinion of poster.

Ralph Lauren in Houston, Texas - Called about a manufacturing problem On two pairs of shoes.

3.6
Details
Ralph Lauren - Called about a manufacturing problem On two pairs of shoes.
Ralph Lauren - Called about a manufacturing problem On two pairs of shoes.
Two pairs of sneakers were purchased. Both having the same manufacturing problem. Left shoe on both pairs coming apart at the soul near the toe area. Called And got disconnected twice but on my third try spoke with Sheila she took down the information and said to expect an email within 10 days. Hope to get this resolved.
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Review
#1379322 Review #1379322 is a subjective opinion of poster.
4.5
Details
Ralph Lauren - Custom-made letters on polo badges
Dear SIr, Recently I was delighted to learn the service having custom-made letters and its/their positioning on a polo shirt at the discretion of customers. It's fun and makes the polo shirt kind of unique. Yet, the rooms I reckon Polo can make improvement are: - the...
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Review
#1347916 Review #1347916 is a subjective opinion of poster.
Pros
  • Satisfactory
Reason of review
Truly custom-made service allowed
Preferred solution
Let the company propose a solution
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Poor quality polo without uses, without being washed all whitish and frayed, 70 $ for a bad product I had shave him with a shaver to see if that fix the polo, disappointed with Ralph Lauren, I bought some Tommy Hilfiger shirts I hope these have a minimum quality. Poca...
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2 comments
Anonymous
#1515000

Don't make him wear any more of those dippy shirts .

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Review
#1298042 Review #1298042 is a subjective opinion of poster.
Reason of review
Bad quality

Ralph Lauren in Gilroy, California - Lousy

1.0
Details
Ralph Lauren - Lousy
I purchased a pair of flip flops for my trip to the Bahamas and they didn’t even last a week. Walmart fares better the flip flop lasts for years
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Review
#1225508 Review #1225508 is a subjective opinion of poster.
Reason of review
Bad quality

Ralph Lauren - Laundry issues

Ralph Lauren - Laundry issues
I bought a polo coat online. The instruction for washing was followed as per the label in the garment. However after laundry the coat remained flat and not back to its original puff feathery appearance. Need assistance
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Review
#1207712 Review #1207712 is a subjective opinion of poster.
Reason of review
Bad quality

Contact Ralph Lauren Customer Service

Mailing Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States
Phone:
(888) 475-7674
All Ralph Lauren Contacts
2.8
Details
Ralph Lauren - Disappointing and frustrating experience
Ralph Lauren - Disappointing and frustrating experience
Ralph Lauren - Disappointing and frustrating experience
Ralph Lauren - Disappointing and frustrating experience
I am writing this message after one of the most disappointing experiences that i ever had in a shop. Two days ago I went shopping in Ralph Lauren,The Avenues, Kuwait. I had to search the employees around the shop to help me as nobody was giving me the slighest...
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Review
#1136508 Review #1136508 is a subjective opinion of poster.
Reason of review
Poor customer service