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Most Helpful

Ralph Lauren - Discriminated Against WHILE WEARING SAME BRAND CLOTHING

Bought over $900 in the OKC outlet store with my bf. Apparently if you don't look rich or have tattoos, staff will follow U like a criminal. They even called outside security to stand by while trying on clothes. Their manager even came in on her day off to be nosy. I've had their staff abruptly end chat when I tried to hang up. I've called over 3 times. Finally this lady Danielle helped me and I'm waiting on more communication. I think they're trying to be slick and wait passed the grace period on which it can no longer be filed as a complaint.
2.6
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Advertised vs Delivered
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I didn't like
  • Worst service ever
#1528649
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I am very disappointed in the quality of your polo shirts and sweaters. The quality is below standard. Shrinkage, poor quality collars and uneven fit. Your prices reflect a quality product that look good, fits well and lasts. Unfortunately not the case. I would hope...
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Anonymous
Anonymous

I wouldn't be caught dead in any of those dippy clothes. If my family buries me in one (not likely !) , I will haunt them for eternity. I cannot understand the obsession with ...

#1522877

Ralph Lauren - Mis tagged

I made my complaint. They made it right. I have no further complaints. Still a Satisfied Customer. Thanks.
5.0
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#1511854
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Ralph Lauren - Gifted wrong size casual pants

I was gifted the wrong size. Should've been 40w 32L. Instead, I couldn't get them around my waist. Mis tagged for sure. The store was Carson's. They have since went out of business. Please help me. I thank you in advance. Sincerely. Vernon.
5.0
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#1508775
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Ralph Lauren - Terrible customer service

Shopped early fot polo shirt for my son. It was too big so teordered in a smaller size and returned large polo. I was informed that they would not issue a refund since it eas over 120 days. No excuse. Amazon and Zappos bend over backward to please their customers. Not so for this comoany. You lost a customer. Hope it was worth it.
1.0
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Advertised vs Delivered
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#1453628
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What a crock of you know what. I purchased a Polo winter down coat the zipper slider breaks. I return it to Burlington Coat Factory and get the same exact style. Get it home my son tries it on and zips it. Same result. OK. I'm disappointed but we like the coat. It was...
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#1451414

I purchased a Ralph Lauren winter jacket and the feathers are coming out of the jacket onto everything. The car seTs are covered with feathers and my clothing underneath the jacket are also covered.

The jacket appeared to be beautiful. The jacket looses its feathers every time I wear the coat. The car seats are covered and any piece of clothing that I wear is covered.
#1444680
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I've placed an order on Friday about 1pm through my mobile device and paid £20 for next day delivery. Today I've just found out that they don't do deliveries on weekends and orders placed after 12pm on Friday are processed on Monday and respectively shipped on Tuesday...
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#1419578

Ralph Lauren in Locust Grove, Georgia - Misinformed by corporate

Didnt receive birthday coupon birthday was thankgiving day drove a hour in half to store in locus grove manager Monique stated its nothing she can do contact corporate while in store automatic message stated close for inclement weather poor customer service i received
2.1
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Advertised vs Delivered
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#1419272
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Ralph Lauren - The takeover of my life (identity) from 2014 thru present
In 2012 I was incarcerated at TDCJ-Wynne Unit, Huntsville, TX. Without my knowledge someone had been using my identity. For 4 years they spent money on behalf on cars, clothes, jewelry, etc. Setting records at USPS, FED EX, AND INTERNATIONAL SHIPPING RESOURCES AROUND...
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#1418262

Contact Ralph Lauren Customer Service

Mailing Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States
Phone:
(888) 475-7674
All Ralph Lauren Contacts

Ralph Lauren Products and Services Reviews

Ralph Lauren - BIG DISAPPOINTMENT

Dont waste your money and time. I made online order where everything shows it is shipped in 2 days. I paid with papal fortunately. I never heard anything from them. I have just got the order confirmation email but that was it Angry
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I liked
  • Cologne
  • All the traditional classic polo shirts and color selection
I didn't like
  • Misrepresented item
#1415195
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