Ralph Lauren Reviews and Complaints | ralphlauren.com @ Pissed Consumer

Most helpful review

New Reviewer

Oct 19, 2021 Donna E Iqv

Fake items

2 items on eBay. Need verification if both wallet and tote fake. Lauren wording on bag seems inaudible. Theres Lining throughout wallet and read shouldnt have lining in purses. Cow leather in purse seems stiff.

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#2986766

Loss

$60

Preferred solution

If items are both authentic or fake

New Reviewer

May 26, 2022 Whitney K Iyq

Custom order

Hello I'm looking for an all white jogging set. White hoodie and pants with different colored polo design all over. Please let me know if I can obtain this anywhere.

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#3612750

Location

Louisville, Kentucky

Pros

Love it all

Preferred solution

Deliver product or service ordered

New Reviewer

Apr 13, 2022 Angela O Dmd

Where is my refund money order 70227****

The refund under order 70227**** invoice 152015**** has not been credited to my bank You wrote to me by email on 1 March telling me I would receive it I do not want a credit note Angela Oliver

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#3482476

Location

Barry, Wales

Loss

$132

Preferred solution

Full refund

New Reviewer

Mar 02, 2022 Ziya G

Cheked my messnger bag

Dear Today I came to your Polo Ralph Lauren Kinderen Outlet Maasmechelen store around 07:30 to provide IT support.(Belgium). I had a messenger bag with my laptop and equipment with me. By 10:00 I was my job done and I was going to leave the store. The store manager said she would check my bag. I was shocked. I asked why this was necessary. Company policy, said the manager. I opened my bag and showed it to the store manager so that there would be no more trouble. I am 50 years old and this behaviour disturbed me a lot. I was feeling very bad. I wonder if this is company policy or if the manager was racist. If it is a company policy, could you please send me the relevant security rules. Kind Regards Ziya Görmez

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#3377533

Location

Trooz, Wallonia

New Reviewer

Feb 17, 2022 Ellie C Wvs

TO CHECK ON A PRODUCT

Pissed.com is as much unreliable as any bad company it has listed this polo number as a free toll but I was charged £5,69 for it.i will now try to claim it back either directly or via the small claims court. Simply don't use PISSED.COM

User's recommendation: Don't use pissed.com.

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#3345874

Location

Yonkers, New York

Pros

Cologne

Cons

Disappointed material

Loss

$69

Preferred solution

Full refund

Jan 05, 2022 PissedConsumer3232427 of Freetown, Sierra Leone

To place order for leather large bellport tote

I want to place an order for leather large belfort tote colour truffle...but was not able due to the billing address. Sierra leone Freetown West Africa Shipping address 3105 Austin court Woodbridge Virginia

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#3232427

Location

Freetown, Western Area

New Reviewer

Dec 22, 2021 Marcella T Yqr

Custom Item Error

1.0

I ordered a custom jacket, which came in a custom bag. The bag is the wrong color. Ralph Lauren can but is not willing to correct it because they say it was made internationally. But I ordered it on ralphlauren.com. My advice: DO NOT ORDER CUSTOM ITEMS.

User's recommendation: Do not order custom item.

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1 comment

Jan 21, 2022 Marcella T Yqr #2120158

Lauren has contacted me to reorder the incorrect bag. Have not received it yet.

0 0

#3187630

Location

Farmington, Michigan

Loss

$285

Preferred solution

Deliver product or service ordered

New Reviewer

Dec 18, 2021 Fatima M Qjy

Pedido nº 700182**** - compras pagas e não entregues

Exmos. Srs., Dos cinco artigos comprados e pagos apenas dois me foram entregues. Já vos enviei mensagem no vosso aplicativo de Costumer service, mas não tive qualquer feedback. Apenas recebi os artigos nºs 449853****01 e 449853****04. Falta entregar três artigos ou devolver o valor pago. Sou vossa cliente há muitos anos em estabelecimentos de comercio tradicional e a qualidade dos vossos artigos, não merecem as falhas que o vosso costumer service está a evidenciar. Agradeço a V/ melhor atenção e a consequente regularização desta situação. Na expetativa das vossas rápidas notícias, apresento os melhores cumprimentos, Maria de Fátima Magro

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#3173416

Location

Lisbon, Lisbon

New Reviewer

Dec 18, 2021 Fatima M Qjy

Pedido nº 700182**** - compras pagas e não entregues

Exmos. Srs., Dos cinco artigos comprados e pagos apenas dois foram entregues. Já vos enviei mensagem no vosso aplicativo do serviço Costumer, mas não tive qualquer feedback. Apenas recebi os artigos nºs 449853****01 e 449853****04. Falta entregar três artigos ou devolver o valor pago. Sou vossa cliente há muitos anos em equipamentos de comercio tradicional e a qualidade dos vossos artigos, não merecem as falhas que o vosso costumer service está a evidenciar. Agradeço a V / melhor atenção e a consequente regularização desta situação. Na expetativa das vossas rápidas notícias, apresento os melhores cumprimentos, Maria de Fátima Magro

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#3173395

Location

Lisbon, Lisbon

Preferred solution

Let the company propose a solution

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New Reviewer

Dec 17, 2021 Sophea Grt

I sens m’y pourchasse tô wrong address

4.4

I sent my purchases to the wrong address, how do I know where they are? and if I can recover until tomorrow, because I am traveling. I put number 32 but it was number 38 I wait Order: 561966**** Cristiane Gonçalves Silva

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#3168212

Location

Luxembourg, Luxembourg

New Reviewer

Dec 09, 2021 Brooke T Gwn

Bait and Switch

1.0

I agree, some of the quality of materials and product is not what it used to be. However, this is about the "sales" they have on their websites. We just went through a situation with RL where we found multiple - 8 issues - selling items they don't have and changing pricing is the worst. It is such a shame. Used to be one of the good guys! No more. To all potential customers - read everything - click on all details - you will be surprised. Take out your calculator to see if the pricing is correct. Call the second you don't receive one item. These end up being unbelievable issues - like, unbelievable. Then you call in and wait for 30 minutes to talk to a rude person who blames you for not getting an email and not knowing they are selling items they don't have which somehow change pricing on the other items you bought??????????? Unfortunately, it is time to stay away from RL - sigh..........no where near what they used to be. :(

User's recommendation: Say goodbye to RL.

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#3141723

Location

New York, New York

Pros

Used to be awesome

Cons

Scamming customers
Poor quality

New Reviewer

Dec 09, 2021 Renu K Kdb

916240****

Unable to locate women's wool cashmere sweater. Skew number 004196****. Cost $200.00. Size XS. What more can I write.

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#3140672

Location

Sacramento, California

Preferred solution

Purchase a product

New Reviewer

Nov 13, 2021 Jean marie M

Colis pas reçu pour hier qu’il dise que c’est délivré

J'ai pas reçu mon colis j'ai reçu l'e-mail que ils ont délivré hier le 11/12/21 malgré ça non vs pouvez ver pour moi ou et à quelle heure pdt ce temps hier j'étais à la maison ds votre e-mail pas de numéro de la la porte de la maison seulem

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#3063066

Cons

Neant

Loss

$156

Preferred solution

Deliver product or service ordered

New Reviewer

Sep 29, 2021 david w Kcw

Poor quality sub-standard garments

1.0

Bought some "earth" polos for over £80 each and after only 3, 30 degree washes they are bobbled, scruffy and unwearable !! Not the quality that used to be associated with this brand. Seems they are trading off legacy brand name and selling poor quality, rubbish at extortionate prices !Avoid

User's recommendation: Avoid Ralph Lauren garments - Quality is no longer there !

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#2918539

Cons

Poor quality products

Loss

$250

Preferred solution

Let the company propose a solution

New Reviewer

Sep 07, 2021 IndiaInk2020

Late delivery

4.3

Delivery was late due to hurricane Ida. I was given 10% discount and expedited shipping and the pkg arrived 2 days later. Bravo, RL!

User's recommendation: Shop RL.

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#2848020

Location

Los Angeles, California

New Reviewer

Jun 19, 2021 Dwayne N Gfo

Didn't receive my item

Didn't receive my item I tried to call no answer can't call over the weekend they need to change that

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#2621771

Loss

$119

Preferred solution

Full refund

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Style and Design	3/5
Website	3/5
Delivery Service	3/5
Price Affordability	2/5
Discounts and Special Offers	2/5

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