Ralph Lauren Reviews

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New Reviewer

The brand now is discussing

Ralph Lauren - The brand now is discussing
Ralph Lauren - The brand now is discussing
Ralph Lauren - The brand now is discussing
Having trump in your designs is just horrible

User's recommendation: Don’t buy RL they are making trump propaganda.

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ID
#2366209 Review #2366209 is a subjective opinion of poster.
Pros
  • Although disapointing materials at times
Cons
  • Lack of care
Loss
$3000
Preferred solution
Apology

To place order for leather large bellport tote

I want to place an order for leather large belfort tote colour truffle...but was not able due to the billing address. Sierra leone Freetown West Africa Shipping address 3105 Austin court Woodbridge Virginia
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ID
#3232427 Review #3232427 is a subjective opinion of poster.
Location
Freetown, Western Area

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Verified Reviewer New Reviewer

Custom Item Error

1.0
I ordered a custom jacket, which came in a custom bag. The bag is the wrong color. Ralph Lauren can but is not willing to correct it because they say it was made internationally. But I ordered it on ralphlauren.com. My advice: DO NOT ORDER CUSTOM ITEMS.

User's recommendation: Do not order custom item.

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ID
#3187630 Review #3187630 is a subjective opinion of poster.
Location
Farmington, Michigan
Loss
$285
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Pedido nº 700182**** - compras pagas e não entregues

Exmos. Srs., Dos cinco artigos comprados e pagos apenas dois me foram entregues. Já vos enviei mensagem no vosso aplicativo de Costumer service, mas não tive qualquer feedback. Apenas recebi os artigos nºs 449853****01 e 449853****04. Falta entregar três artigos ou devolver o valor pago. Sou vossa cliente há muitos anos em estabelecimentos de comercio tradicional e a qualidade dos vossos artigos, não merecem as falhas que o vosso costumer service está a evidenciar. Agradeço a V/ melhor atenção e a consequente regularização desta situação. Na expetativa das vossas rápidas notícias, apresento os melhores cumprimentos, Maria de Fátima Magro
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#3173416 Review #3173416 is a subjective opinion of poster.
Location
Lisbon, Lisbon

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Verified Reviewer New Reviewer

Pedido nº 700182**** - compras pagas e não entregues

Exmos. Srs., Dos cinco artigos comprados e pagos apenas dois foram entregues. Já vos enviei mensagem no vosso aplicativo do serviço Costumer, mas não tive qualquer feedback. Apenas recebi os artigos nºs 449853****01 e 449853****04. Falta entregar três artigos ou devolver o valor pago. Sou vossa cliente há muitos anos em equipamentos de comercio tradicional e a qualidade dos vossos artigos, não merecem as falhas que o vosso costumer service está a evidenciar. Agradeço a V / melhor atenção e a consequente regularização desta situação. Na expetativa das vossas rápidas notícias, apresento os melhores cumprimentos, Maria de Fátima Magro
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#3173395 Review #3173395 is a subjective opinion of poster.
Location
Lisbon, Lisbon
Preferred solution
Let the company propose a solution
New Reviewer

I sens m’y pourchasse tô wrong address

4.4
I sent my purchases to the wrong address, how do I know where they are? and if I can recover until tomorrow, because I am traveling. I put number 32 but it was number 38 I wait Order: 561966**** Cristiane Gonçalves Silva
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#3168212 Review #3168212 is a subjective opinion of poster.
Location
Luxembourg, Luxembourg
New Reviewer

1.0
I agree, some of the quality of materials and product is not what it used to be. However, this is about the "sales" they have on their websites. We just went through a situation with RL where we found multiple - 8 issues - selling items they don't have and changing...
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#3141723 Review #3141723 is a subjective opinion of poster.
Location
New York, New York
Pros
  • Used to be awesome
Cons
  • Poor quality
  • Scamming customers
New Reviewer

916240****

Unable to locate women's wool cashmere sweater. Skew number 004196****. Cost $200.00. Size XS. What more can I write.
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#3140672 Review #3140672 is a subjective opinion of poster.
Location
Sacramento, California
Preferred solution
Purchase a product
New Reviewer

Colis pas reçu pour hier qu’il dise que c’est délivré

J'ai pas reçu mon colis j'ai reçu l'e-mail que ils ont délivré hier le 11/12/21 malgré ça non vs pouvez ver pour moi ou et à quelle heure pdt ce temps hier j'étais à la maison ds votre e-mail pas de numéro de la la porte de la maison seulem
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#3063066 Review #3063066 is a subjective opinion of poster.
Cons
  • Neant
Loss
$156
Preferred solution
Deliver product or service ordered
New Reviewer

Fake items

Ralph Lauren - Fake items
Ralph Lauren - Fake items
Ralph Lauren - Fake items
Ralph Lauren - Fake items
Ralph Lauren - Fake items
Ralph Lauren - Fake items
2 items on eBay. Need verification if both wallet and tote fake. Lauren wording on bag seems inaudible. Theres Lining throughout wallet and read shouldnt have lining in purses. Cow leather in purse seems stiff.
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ID
#2986766 Review #2986766 is a subjective opinion of poster.
Loss
$60
Preferred solution
If items are both authentic or fake

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Verified Reviewer New Reviewer

Poor quality sub-standard garments

1.0
Bought some "earth" polos for over £80 each and after only 3, 30 degree washes they are bobbled, scruffy and unwearable !! Not the quality that used to be associated with this brand. Seems they are trading off legacy brand name and selling poor quality, rubbish at extortionate prices !Avoid

User's recommendation: Avoid Ralph Lauren garments - Quality is no longer there !

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#2918539 Review #2918539 is a subjective opinion of poster.
Cons
  • Poor quality products
Loss
$250
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

Late delivery

4.3
Delivery was late due to hurricane Ida. I was given 10% discount and expedited shipping and the pkg arrived 2 days later. Bravo, RL!

User's recommendation: Shop RL.

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#2848020 Review #2848020 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Didn't receive my item

Didn't receive my item I tried to call no answer can't call over the weekend they need to change that
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ID
#2621771 Review #2621771 is a subjective opinion of poster.
Loss
$119
Preferred solution
Full refund
New Reviewer

Didn't receive confirmation Oder

My name is Macona Gnansa I want to fund out if my Oder has placed but didnt receive a confirmation number.the odes was made in March 19 2021 thanks
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ID
#2467629 Review #2467629 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

My order missing

4.2
Revived my order but some items are missing.
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#2343738 Review #2343738 is a subjective opinion of poster.
Location
Indianapolis, Indiana

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Verified Reviewer New Reviewer

Didn’t honor your price on tags!

Ralph Lauren - Didn’t honor your price on tags!
Hello, my name is Glenn Miller. I normally shop at the Ralph Lauren store at Queenstown outlets in Md. This time I was with a coworker and went to Tanger outlets near the MGM. There were prices on some jeans that the manager wouldnt honor. I took pictures of them and showed them to the manager. I do shopping for all my Neices and nephews, sisters and brother and my daughter and grandkids as well as myself. I was there today 12-16-2020 at 12:30pm. With COVID everywhere and people not shopping I have been a loyal customer and what happened to the customer being right. I will send this to the BBB with a picture of the tags on the jeans and I hope to never shop at Ralph Lauren again.

User's recommendation: Don’t shop there if you won’t honor the prices.

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ID
#2339387 Review #2339387 is a subjective opinion of poster.
Location
Oxon Hill, Maryland
Pros
  • Never had a problem before
  • Very upset
Preferred solution
Honor price and an apology!

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