Anonymous
map-marker Provo, Utah

Why can't I place my order at Ralph Lauren with my credit card? said frame for secured card. What does it mean I don't understand. I don’t know about technology, it tells you to continue and save. An

Why can't I place my order at Ralph Lauren with my credit card? said frame for secured card. What does it mean I don't understand. I dont know about technology, it tells you to continue and save. And it does not allow you to place the order. Please dear can you tell me why ?it doesnt make sense to me. Have used it in other places and it works very well. it is strange right dear ?
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DILBAG S Nac

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Verified Reviewer

PANT COLOER FET

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HAVE PURCHASE PAINT AMBIENCE MALL SHOWROOM 3 MONTH ago AND THIS PAINT COLOUR FED AFTER WASHING.WHEN I CAN RETURN THIS PAINT YOUR SHOWROOM EMPLYEE REFUSE RETURN THIS PANT. SO PLS SOLUTION THIS PROBLEM
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Preferred solution: EXCHANGE

Anonymous
map-marker Queens, New York

Gm would like an Additional strap to the bag I recently purchase

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Need strap additional to add length to use as crossbody That it No further comment needed Cxxxxxeettyuuujjjjj
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Sylvia M Yul

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Verified Reviewer

Not a review!

Asking for 8/3 duplicate order to be cancelled. Order 716620. I am not pissed at Polo! It is my error. Thanks. Sylvia McCullough Order 716620 is a duplicate!
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Preferred solution: Cancel order number 716620 made in error.

Anonymous
map-marker Dubai, Dubai

Cancelled order

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Cancelled order until now no update for refund. No communication at all from ralph lauren itself. If no update within 48hrs will post in socail media about this
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Resolved
Lana P Yox

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Verified Reviewer
| map-marker Cuauhtemoc, Mexico

Resolved: Recent Purchased- tie dye sweat outfit turned pink

Updated by user Mar 31, 2023

Company fixed the issue and I have been provided with product replacement. They were very nice about it and I explained everything andit was done.

Original review Mar 28, 2023
Hi... I just purchased a-white tie die sweat out.fit at the outlets in Las Vegas. I am very upset spending 200 and now it is ruined. I washed it in cold water , gentle and it bled everywhere. I would like to exchange it and you need to change the tag to dry clean please.
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Loss:
$200

Preferred solution: Full refund

User's recommendation: to be determined

Joel R Zwe

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Verified Reviewer

Return

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Very professional They were concerned and very cooperative They remailef the mailing labels and no questions asked
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Preferred solution: Full refund

User's recommendation: Go ahead and have confidence

Anonymous
map-marker Surrey, British Columbia

Text Subscription problem

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I have been getting offers texted to my phone for long. Those have suddenly stopped after January 14th, 2023. The stores or the customer service can't fix that and have no answers. That's not the way a good brand should be.
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User's recommendation: Buy their products but don't count on the loyalty program.

Ruslana K Jnu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Tongeren, Flemish Region

Not good

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Ralph Lauren - Not good
Ralph Lauren - Not good
ב״ה I bought shoes several months ago, and it has broken after few times of wearing, Not good Help, Help
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Preferred solution: Price reduction

User's recommendation: Ok

Momin Dtb
map-marker Panama City, Florida

I’m not a *** customer because I still keep trying to buy new perfumes that you come out with but none are the same none work for me and a lot of other women that have a certain hormone in their bodi

I'm 62 years old in a customer of theirs forever few years back they start making a product that I was so glad I found 27 years prior to that myself and a lot of other women have something going on with them that all perfume changes smell after we pu
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Whitney K Iyq

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Verified Reviewer
| map-marker Louisville, Kentucky

Custom order

Hello I'm looking for an all white jogging set. White hoodie and pants with different colored polo design all over. Please let me know if I can obtain this anywhere.
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Pros:
  • Love it all

Preferred solution: Deliver product or service ordered

Angela O Dmd
map-marker Barry, Wales

Where is my refund money order 70227****

The refund under order 70227**** invoice 152015**** has not been credited to my bank You wrote to me by email on 1 March telling me I would receive it I do not want a credit note Angela Oliver
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Loss:
$132

Preferred solution: Full refund

Ziya G

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Verified Reviewer
| map-marker Trooz, Wallonia

Cheked my messnger bag

Dear Today I came to your Polo Ralph Lauren Kinderen Outlet Maasmechelen store around 07:30 to provide IT support.(Belgium). I had a messenger bag with my laptop and equipment with me. By 10:00 I was my job done and I was going to leave the store. The store manager said she would check my bag. I was shocked. I asked why this was necessary. Company policy, said the manager. I opened my bag and showed it to the store manager so that there would be no more trouble. I am 50 years old and this behaviour disturbed me a lot. I was feeling very bad. I wonder if this is company policy or if the manager was racist. If it is a company policy, could you please send me the relevant security rules. Kind Regards Ziya Görmez
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Ellie C Wvs
map-marker Yonkers, New York

TO CHECK ON A PRODUCT

Pissed.com is as much unreliable as any bad company it has listed this polo number as a free toll but I was charged £5,69 for it.i will now try to claim it back either directly or via the small claims court. Simply don't use PISSED.COM
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Loss:
$69
Pros:
  • Cologne
Cons:
  • Disappointed material

Preferred solution: Full refund

User's recommendation: Don't use pissed.com

Donna E Iqv

Fake items

Ralph Lauren - Fake items
Ralph Lauren - Fake items
Ralph Lauren - Fake items
Ralph Lauren - Fake items
Ralph Lauren - Fake items
Ralph Lauren - Fake items
2 items on eBay. Need verification if both wallet and tote fake. Lauren wording on bag seems inaudible. Theres Lining throughout wallet and read shouldnt have lining in purses. Cow leather in purse seems stiff.
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Loss:
$60

Preferred solution: If items are both authentic or fake

Marcella T Yqr

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Verified Reviewer
| map-marker Farmington, Michigan

Custom Item Error

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I ordered a custom jacket, which came in a custom bag. The bag is the wrong color. Ralph Lauren can but is not willing to correct it because they say it was made internationally. But I ordered it on ralphlauren.com. My advice: DO NOT ORDER CUSTOM ITEMS.
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Loss:
$285

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order custom item

1 comment
Marcella T Yqr

Lauren has contacted me to reorder the incorrect bag. Have not received it yet.

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