Ralph Lauren Reviews and Complaints
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ISSUES RESOLVED
146
TOTAL REVIEWS
$11.2K
CLAIMED LOSSES
$287
AVG LOSS
20.3K
PAGE VIEWS
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Ask a Question About Ralph Lauren
Cons
- Quality and customer service
- Poor quality
- Worst service ever
Pros
- All the traditional classic polo shirts and color selection
- Very upset
- Cologne
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
I did some shopping at the Riverhead Polo factory store. I couldn't find certain items in certain colors or size. I had to purchase the items on line in the store, the sales person didn't try to assist me to locate other colors, they weren't knowledgeable of the brand....
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Review
Service
Cons
- Racial profiling
Reason of review
Poor customer service
Preferred solution
Apology
I have bought Polo shirts for a very long time and have not had any complaints until the last 3 or 4 years. I wear a lot of navy blue, black, and different shades of green. After a few months I start to see the color in the collars fading. When that happens you can`t...
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Review
Product
Reason of review
Bad quality
Loss
$1500
Preferred solution
Full refund
Tags
Ralph Lauren - Replacement
Damaged underwear During Delivery Free Replacement My Email Is ChristianJDaniels@Icloud.com
Review
Pros
- Very upset
Cons
- Worst service ever
Reason of review
Warranty issue
Loss
$50
Preferred solution
Full refund
Tags
Ralph Lauren in Newark, New Jersey - Fraud
I want to dispute transaction 291818203. It was not an authorized purchase on vanilla git card ************2680.
Review
Reason of review
Problems with payment
Update by user Aug 20
No. Everything that has happened is in my review.
Original review posted by user Aug 18
All the brick-and-mortar and online retailers listed at the chaps.com "where to buy" page have either stopped carrying Chaps Petites or only have old clearance items that no one wants. I have had numerous conversations...Review
Pros
- Clothing styles and fit
Cons
- Availability of chaps petites
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I recently purchased a set of Lauren Sheets After washing them twice in a row sleeping on them once got up and washed them again with detergent and softener and their still stiff like cardboard
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1 comment
I bought two sets of sheets and they were like cardboard and still are several months later. They also had an odor when I unpackaged them that took a couple washings in hot water and vinegar to remove. Not a happy customer.
Review
Reason of review
Bad quality
Loss
$50
Preferred solution
Let the company propose a solution
This is a sad day. I used to be a huge polo fan, purchasing clothing on a regular basis. I went into the Outlet Store in Chesterfield, MO, with my family to shop and walked by 8 sales associates. Not one addressed me or greeted me. I was not dressed wearing my wealth...
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Review
Cons
- Out of control management
- Do not respond to customer complaints
- Horrible customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Ralph Lauren in Lynn, Massachusetts - Discriminated against
Ralph Lauren Company store refuse to sell me more than 5 items (they said was company policy) how ever , a white lady was willing to buy 25 items. I think it is time to create a boycott against this brand
Review
Cons
- Poor customer service
- Racial profiling
- Nightmare customer service
Reason of review
Poor customer service
Preferred solution
apply your policy equal to whites and minorities
Tags
Ralph Lauren in Athens, Attica - Defective product
In the last six months I bought the green men's cologne (18j 404T, 18J 3019) twice, but I could not use them twice because it was impossible to use the content which, as it did not come as if I was pushing the export mechanism . In my attempt to remove the extraction mechanism, the contents evaporated soon after it was impossible to seal the mucilage. If you want, I can send you pictures of the bottles
Review
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Full refund
Ralph Lauren - Pergume
It is the second time I buy the colognes (18j3019) and (18j404T), and both of them, from the beginning it was presented the problem that did not allow the cologne to come out of the extraction point but was running at the base of the bottle neck, making it impossible to use her. In my attempt to use the product without using the spray, I had to destroy the jet mechanism, but this meant that it could not then close the lid and the colognes evaporate.
Review
Cons
- Quality and customer service
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Let the company propose a solution
Ralph Lauren in Riverside, California - Upset and felt the most uncomfortable
Today me both young sons when into Ralph to return a charger cable I did not need,so I continue to do my shopping with my wife and kids but my kids notice 2 security hards going everywhere in the store we went to i really felt uncomfortable do to the fact I am Hispanic bawld n I do have visiable tattoos I understand how can they make me and family feel so uncomfortable wanting never shop at Ralphs again.you can reach me at frankrojas0928@icloud.com
Review
Pros
- Very upset
Cons
- Racial profiling
- Racial and judgement
Reason of review
Discrimination
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Do you know how foolish you appear by claiming that this is racial profiling? You are only ASSuming this is racial profiling.
You are the racist one.
The only way that people like you are going to stop playing the race card is if you are sued, deported and slapped across the face for the false claim. You are the only one that has an issue with your race.