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Ralph Lauren - Custom-made letters on polo badges
Dear SIr, Recently I was delighted to learn the service having custom-made letters and its/their positioning on a polo shirt at the discretion of customers. It's fun and makes the polo shirt kind of unique. Yet, the rooms I reckon Polo can make improvement are: - the...
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4.5
I liked
  • Satisfactory
#1347916
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I have bought Ralph Kauren for many years. Now, I am wondering why. Each time I buy a black shirt, it fades to green black within three washes. At Polo RL prices this is simply not acceptable. Far cheaper brands, even H&M, manage to use black dye that lasts.
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Anonymous
Philip Owen

I bought a pair of Ralph Lauren shorts which came out in large pink blotches even before they were washed. At the prices they charge the goods should be top quality. Ralph Lau...

#1344731
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Ralph Lauren - Worst curomer service

I was sent the wrong item. Mistake by company. Typical PR I am sorry. They made sure to make it extremely inconvienent to return item. Promised a refund for next day amd gift card along with confirmation email about conversation. No email or gift card email or refund for shipping. Rude customer service represntative. Do not bother to call or waste your time.
1.0
Details
Advertised vs Delivered
Customer service
Staff
#1343252
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My daughter purchased over a $200.00 Polo comforter, the sales woman told her when she gets home how to wash it, she did just what she was told and the comforter ripped in 2 places, since she bought it at the outlets 3 1/2 hours away she cant go and just return it, I...
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2.0
#1317765
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Hi Skye. How may i assist you? 10:43 AM Skye I will never reveive my package since it will be arrive in Wednesday. I have chatted with your service center twince times since 26 July, and you promised it would arrive no later than Tuesday. I am so angry about that....
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1.9
I liked
  • All the traditional classic polo shirts and color selection
I didn't like
  • Delivery service
  • Quality and customer service
  • Worst service ever
#1317438
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Called and spoken to manager Yana at Great Lakes Michigan. I asked her how can I stop PRL stop texting me while I am overseas (it cost a lot especially when I receive text from PRL almost everyday). She just said she doesn’t know how to do and “I don’t know..”. So, I...
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#1309408
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Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Poor quality polo without uses, without being washed all whitish and frayed, 70 $ for a bad product I had shave him with a shaver to see if that fix the polo, disappointed with Ralph Lauren, I bought some Tommy Hilfiger shirts I hope these have a minimum quality. Poca...
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Anonymous
Anonymous

Don't make him wear any more of those dippy shirts .

Anonymous
Anonymous

If you wear a polo shirt, you get what you deserve. How those things can still be around after decades is beyond my poor power of reason. Making a grown man look like a little...

#1298042
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They lie when they say they will call you back in a certain number of days and they just don't provide even half decent customer service at all. I wont be shopping and spending money at their brand ever again. I even had one of my gift card balances wiped clean to zero...
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#1278263
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I ordered pillows from the 8111 Concord Mills Blvd #258 Concord, NC 28027 (704) 979-1306 and they never arrived. Instead of Polo helping me as a customer they instructed me that I needed to open a claim with UPS and that they would not cover my refund. Patrick the...
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#1244345
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Contact Ralph Lauren

Mailing Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States
Phone:
(888) 475-7674
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Ralph Lauren - I want to speak with person from corporate

I had a very bad experience at your store i am a very good customer and a manager insulted me in front of customers my number is 916-764-1326
#1229583
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