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Most Helpful
1.0
Details
I did some shopping at the Riverhead Polo factory store. I couldn't find certain items in certain colors or size. I had to purchase the items on line in the store, the sales person didn't try to assist me to locate other colors, they weren't knowledgeable of the brand....
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1 comment
ObsoleteGiantClam432
#1725103

Do you know how foolish you appear by claiming that this is racial profiling? You are only ASSuming this is racial profiling. You are the racist one. The only way that people ...

Review
#1608432 Review #1608432 is a subjective opinion of poster.
Cons
  • Racial profiling
Reason of review
Poor customer service
Preferred solution
Apology

Ralph Lauren - Fraud

I want to dispute transaction 291818203. It was not an authorized purchase on vanilla git card 4847185951002680.
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Review
#1631511 Review #1631511 is a subjective opinion of poster.

Ralph Lauren - Fraud

I want to dispute transaction 291818203. It was not an authorized purchase on vanilla git card 4847185951002680.
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Review
#1631510 Review #1631510 is a subjective opinion of poster.
2.8
Details
All the brick-and-mortar and online retailers listed at the chaps.com "where to buy" page have either stopped carrying Chaps Petites or only have old clearance items that no one wants. I have had numerous conversations on the Chaps and Ralph Lauren customer service...
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Review
#1627187 Review #1627187 is a subjective opinion of poster.
Pros
  • Clothing styles and fit
Cons
  • Availability of chaps petites
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I recently purchased a set of Lauren Sheets After washing them twice in a row sleeping on them once got up and washed them again with detergent and softener and their still stiff like cardboard
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1 comment
Anonymous
#1735366

I bought two sets of sheets and they were like cardboard and still are several months later. They also had an odor when I unpackaged them that took a couple washings in hot wa...

Review
#1605737 Review #1605737 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$50
Preferred solution
Let the company propose a solution
1.0
Details
This is a sad day. I used to be a huge polo fan, purchasing clothing on a regular basis. I went into the Outlet Store in Chesterfield, MO, with my family to shop and walked by 8 sales associates. Not one addressed me or greeted me. I was not dressed wearing my wealth...
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Review
#1590372 Review #1590372 is a subjective opinion of poster.
Cons
  • Horrible customer service
  • Do not respond to customer complaints
  • Out of control management
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Ralph Lauren - Discriminated against

Ralph Lauren Company store refuse to sell me more than 5 items (they said was company policy) how ever , a white lady was willing to buy 25 items. I think it is time to create a boycott against this brand
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Review
#1575050 Review #1575050 is a subjective opinion of poster.
Cons
  • Poor customer service
  • Racial profiling
  • Nightmare customer service
Reason of review
Poor customer service
Preferred solution
apply your policy equal to whites and minorities
Tags
  • Customer Service And Delivery

Ralph Lauren - Defective product

In the last six months I bought the green men's cologne (18j 404T, 18J 3019) twice, but I could not use them twice because it was impossible to use the content which, as it did not come as if I was pushing the export mechanism . In my attempt to remove the extraction mechanism, the contents evaporated soon after it was impossible to seal the mucilage. If you want, I can send you pictures of the bottles
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Review
#1574931 Review #1574931 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Full refund

Ralph Lauren - Pergume

It is the second time I buy the colognes (18j3019) and (18j404T), and both of them, from the beginning it was presented the problem that did not allow the cologne to come out of the extraction point but was running at the base of the bottle neck, making it impossible to use her. In my attempt to use the product without using the spray, I had to destroy the jet mechanism, but this meant that it could not then close the lid and the colognes evaporate.
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Review
#1572989 Review #1572989 is a subjective opinion of poster.
Cons
  • Quality and customer service
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Let the company propose a solution

Ralph Lauren - Upset and felt the most uncomfortable

Ralph Lauren - Upset and felt the most uncomfortable
Today me both young sons when into Ralph to return a charger cable I did not need,so I continue to do my shopping with my wife and kids but my kids notice 2 security hards going everywhere in the store we went to i really felt uncomfortable do to the fact I am Hispanic bawld n I do have visiable tattoos I understand how can they make me and family feel so uncomfortable wanting never shop at Ralphs again.you can reach me at frankrojas0928@icloud.com
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Review
#1570774 Review #1570774 is a subjective opinion of poster.
Pros
  • Very upset
Cons
  • Racial profiling
  • Racial and judgement
Reason of review
Discrimination

Contact Ralph Lauren Customer Service

Mailing Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States
Phone:
(888) 475-7674
All Ralph Lauren Contacts

Ralph Lauren - Was told someone would contact me. The rep was very polite and well informed.

Bought a wonderful king blanket from Macy’s and don’t have receipt so they won’t take back. I have washed twice now it won’t fit my bed.
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Review
#1569299 Review #1569299 is a subjective opinion of poster.
Reason of review
Good customer service