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I ordered a custom hat knowing it was not returnable - however, the hat came and it was nothing like it was pictured online. I called CS and they told me when you order something like that "it's a hit-or-miss" and was basically telling me to eat my loss for their...
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2.5
I didn't like
  • Worst service ever
  • Nightmare customer service
  • Quality and customer service
#1392196
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I was casually shopping at Sunburry Tanger out let store today, in Ohio. One associate kept following me and asked me if I needed any help three time in 5 minutes, even though I told I was shopping casually and I am good. He was following me where ever I went. A second...
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Anonymous
Anonymous

You'd have issued the same gripe if they'd ignored you. They don't need to follow suspicious persons around the store ; you're being watched from a neat little room by someone...

1.0
I didn't like
  • Racial profiling
#1390387
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Ralph Lauren - Bobbling bottoms

Ralph Lauren - Bobbling bottoms
I bought a pair of bottoms from Ralph Lauren in Selfridge’s after wearing them once they began to bobble, I hadn’t even washed them. They cost me a lot of money.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Website
#1390036
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Ralph Lauren - The managers

Why do they fire employee and don't offer unemployment and they open a store in oxon hill ranger outlet and all they hire is *** men and drug addicts and the gm and his partner hose' are the biggest racist toward blacks and Hispanics
#1390449
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Ralph Lauren - Waiting for RLP to contact me

Still waiting to be contacted.
#1379329
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Ralph Lauren - Called about a manufacturing problem On two pairs of shoes.

Ralph Lauren - Called about a manufacturing problem On two pairs of shoes.
Ralph Lauren - Called about a manufacturing problem On two pairs of shoes.
Two pairs of sneakers were purchased. Both having the same manufacturing problem. Left shoe on both pairs coming apart at the soul near the toe area. Called And got disconnected twice but on my third try spoke with Sheila she took down the information and said to expect an email within 10 days. Hope to get this resolved.
3.5
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Value for money
Warranty
Website
#1379322
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Ralph Lauren - Refusal to honor return policy

Your store failed to honor your return policy. Reciepts provided however tags were missing. The reciepts were 6 months old and your policy nowhere states a time period in which to return.
#1373237
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Ralph Lauren - Custom-made letters on polo badges
Dear SIr, Recently I was delighted to learn the service having custom-made letters and its/their positioning on a polo shirt at the discretion of customers. It's fun and makes the polo shirt kind of unique. Yet, the rooms I reckon Polo can make improvement are: - the...
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4.5
I liked
  • Satisfactory
#1347916
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I have bought Ralph Kauren for many years. Now, I am wondering why. Each time I buy a black shirt, it fades to green black within three washes. At Polo RL prices this is simply not acceptable. Far cheaper brands, even H&M, manage to use black dye that lasts.
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Anonymous
Philip Owen

I bought a pair of Ralph Lauren shorts which came out in large pink blotches even before they were washed. At the prices they charge the goods should be top quality. Ralph Lau...

#1344731
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Contact Ralph Lauren

Mailing Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States
Phone:
(888) 475-7674
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Ralph Lauren Products and Services

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Ralph Lauren - Worst curomer service

I was sent the wrong item. Mistake by company. Typical PR I am sorry. They made sure to make it extremely inconvienent to return item. Promised a refund for next day amd gift card along with confirmation email about conversation. No email or gift card email or refund for shipping. Rude customer service represntative. Do not bother to call or waste your time.
1.0
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Advertised vs Delivered
Customer service
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#1343252
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