1 comment

I spent 44.00 on an item, wore it for about 2 minutes to check fit, realized that it was too big, packaged it up and returned it. The item was barely touched, and all tags were included.

Despite that, my refund was just over $23.00. Shipping costs and return shipping fees are not refunded. I've never heard of such a return policy from a mail-order company. I don't expect to shop from the website anymore.

I'm a huge fan, but the customer service is terrible.

A shocking disappointment--the amount returned was less than the item's price before shipping.

Product or Service Mentioned: Ralph Lauren Shipping Service.

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Galina_17
Baltimore, Maryland, United States #1045798

You can to write about your problem, and the return will be free.

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