Product: Ralph Lauren Sweater Clear all filters (3 of 3 reviews match)
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Ralph Lauren in Eastleigh, England - Bobbling bottoms

1.0
Details
Ralph Lauren - Bobbling bottoms
I bought a pair of bottoms from Ralph Lauren in Selfridge’s after wearing them once they began to bobble, I hadn’t even washed them. They cost me a lot of money.
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#1390036 Review #1390036 is a subjective opinion of poster.
Product
Ralph Lauren Sweater

Ralph Lauren - Dissappointment

1.7
Details
I have revieved a damaged cachmere sweater. It is torn in 2 places
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Review
#1189410 Review #1189410 is a subjective opinion of poster.
Product
Ralph Lauren Sweater
Reason of review
Damaged or defective

Ralph Lauren - Untruthful description of products online

2.9
Details
Ralph Lauren - Untruthful description of products online
Ralph Lauren - Untruthful description of products online
I ordered one silk short sleeved sweater and three sleevless sweaters online. The description online for one was 80% silk and 20% cotton. When I received it, the fabric label actually said 17% polyester. For the three sweaters, the online descriptions clearly spelled "merino wool". But they didn't feel like merino when I opened the package. So I checked and sure enough, all three fabric label simply said "wool". I would never order these sweaters if I knew they were made of common wool that could cause rashes on me. I emailed their customer service about this, and was simply told I could return their product, and they charge $5 for each return. No apology for their deception at all. I attached here picture and a pdf. version of their online description of one product.
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Review
#1026413 Review #1026413 is a subjective opinion of poster.
Product
Ralph Lauren Sweater
Cons
  • Quality and customer service
Reason of review
Not as described/ advertised
Loss
$120
Preferred solution
Let the company propose a solution

Contact Ralph Lauren Customer Service

Mailing Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States
Phone:
(888) 475-7674
All Ralph Lauren Contacts