Filter by rating :
filters
1.2
Details
I bought two shirts marked XL on Labor Day. I tried one on in the store and it fit,I took home twoXLs. It was too warm to wear them for a month so when it got cold iwore one and it fit,when i went to wear the third one it was way too small.I took it back to the store...
View full review
Review
#1710614 Review #1710614 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Pros
  • I used to like it
Cons
  • Misrepresented item
  • Worst service ever
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Exchange for correct size
Tags
  • bad service

Why do you need my email address???? | Ralph Lauren in Mount Pleasant, South Carolina

2.0
Details
I purchased several items of clothing from the Ralph Lauren Factory Store in Charleston, SC. I came back to the store later that same day to return two of the items. I had my receipt with me and the clothes had all tags attached. The employee would not process the return without me providing an email address to them. There is nothing in their return policy saying this was their policy. This is an invasion of privacy and I will NEVER shop at their stores again.
View full review
Review
#1663648 Review #1663648 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
I have bought Polo shirts for a very long time and have not had any complaints until the last 3 or 4 years. I wear a lot of navy blue, black, and different shades of green. After a few months I start to see the color in the collars fading. When that happens you can`t...
View full review
Review
#1638766 Review #1638766 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Reason of review
Bad quality
Loss
$1500
Preferred solution
Full refund
Tags
  • Poor Quality Of The Fabrics

BIG DISAPPOINTMENT | Ralph Lauren in Bedford Hills, New York

1.0
Details
Dont waste your money and time. I made online order where everything shows it is shipped in 2 days. I paid with papal fortunately. I never heard anything from them. I have just got the order confirmation email but that was it Angry
View full review
Review
#1415195 Review #1415195 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Pros
  • All the traditional classic polo shirts and color selection
  • Cologne
Cons
  • Misrepresented item
4.5
Details
Custom-made letters on polo badges - Ralph Lauren
Dear SIr, Recently I was delighted to learn the service having custom-made letters and its/their positioning on a polo shirt at the discretion of customers. It's fun and makes the polo shirt kind of unique. Yet, the rooms I reckon Polo can make improvement are: - the...
View full review
Review
#1347916 Review #1347916 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Pros
  • Satisfactory
Reason of review
Truly custom-made service allowed
Preferred solution
Let the company propose a solution
I have bought Ralph Kauren for many years. Now, I am wondering why. Each time I buy a black shirt, it fades to green black within three washes. At Polo RL prices this is simply not acceptable. Far cheaper brands, even H&M, manage to use black dye that lasts.
View full review
1 comment
Anonymous
#1559188

I bought a pair of Ralph Lauren shorts which came out in large pink blotches even before they were washed. At the prices they charge the goods should be top quality.

Ralph Lauren don't want to know they answered one email in an unhelpful manner and ignored the rest. We are contacting Trading Standards Board.

Review
#1344731 Review #1344731 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Poor quality polo - Ralph Lauren
Poor quality polo - Ralph Lauren
Poor quality polo - Ralph Lauren
Poor quality polo - Ralph Lauren
Poor quality polo without uses, without being washed all whitish and frayed, 70 $ for a bad product I had shave him with a shaver to see if that fix the polo, disappointed with Ralph Lauren, I bought some Tommy Hilfiger shirts I hope these have a minimum quality. Poca...
View full review
2 comments
Anonymous
#1515000

Don't make him wear any more of those dippy shirts .

View more comments
Review
#1298042 Review #1298042 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Reason of review
Bad quality

Never shop there again | Ralph Lauren in Gonzales, Louisiana

3.2
Details
I purchased a shirt as a Christmas gift, and the person needed to exchange the EXACT shirt for another size and they would not let him because the tag was off. I understand if the shirt was visibly worn, but it clearly had not been. I will never buy anything from this store again because they refused to help someone who was just mistakenly given the wrong size. Items are returned with tags or exchanged without a receipt all the time. Please learn customer service.
View full review
Review
#1164101 Review #1164101 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Reason of review
Return, Exchange or Cancellation Policy
4.0
Details
I don't Know what they are thinking but changing the polo shirt is a very bad idea and they are losing at least one live long customer over this and probably will lose more. Don't ever mess with a classic. Remember Classic Coke? The shirt is too short and the shirt is...
View full review
Review
#1080919 Review #1080919 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Pros
  • All the traditional classic polo shirts and color selection
Cons
  • New cut of the shirts and the very limited color selection
Reason of review
Bad quality

Contact Ralph Lauren Customer Service

Website:
www.ralphlauren.com
Mailing Address:
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States
Phone:
(888) 475-7674
All Ralph Lauren Contacts

Ralph Lauren Reviews

  1. 36 reviews
  2. 16 reviews
  3. 20 reviews
  4. 10 reviews
  5. 4 reviews
Ralph Lauren reviews

New shirt sleeve polo button came off | Ralph Lauren in Hinesville, Georgia

The bottoms button came off of a brand new polo shirt the second time I wore it. I have already thrown away the ticket or I would have went to the store and showed the manager what happened and demanded an exchange.
View full review
Review
#1045523 Review #1045523 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Reason of review
Bad quality