1.2
Details
I bought two shirts marked XL on Labor Day. I tried one on in the store and it fit,I took home twoXLs. It was too warm to wear them for a month so when it got cold iwore one and it fit,when i went to wear the third one it was way too small.I took it back to the store...
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ID
#1710614 Review #1710614 is a subjective opinion of poster.
Location
Gloucester, New Jersey
Product
Ralph Lauren Shirt
Pros
  • I used to like it
Cons
  • Worst service ever
  • Misrepresented item
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Exchange for correct size
I have bought Polo shirts for a very long time and have not had any complaints until the last 3 or 4 years. I wear a lot of navy blue, black, and different shades of green. After a few months I start to see the color in the collars fading. When that happens you can`t...
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ID
#1638766 Review #1638766 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Reason of review
Bad quality
Loss
$1500
Preferred solution
Full refund
I am very disappointed in the quality of your polo shirts and sweaters. The quality is below standard. Shrinkage, poor quality collars and uneven fit. Your prices reflect a quality product that look good, fits well and lasts. Unfortunately not the case. I would hope...
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1 comment
Anonymous
#1678967

I wouldn't be caught dead in any of those dippy clothes. If my family buries me in one (not likely !) , I will haunt them for eternity. I cannot understand the obsession with dressing gown men like litle boys and want no part of it.

ID
#1522877 Review #1522877 is a subjective opinion of poster.
Product
Ralph Lauren Shirt

Ralph Lauren - BIG DISAPPOINTMENT

1.0
Details
Dont waste your money and time. I made online order where everything shows it is shipped in 2 days. I paid with papal fortunately. I never heard anything from them. I have just got the order confirmation email but that was it Angry
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ID
#1415195 Review #1415195 is a subjective opinion of poster.
Location
Bedford Hills, New York
Product
Ralph Lauren Shirt
Pros
  • All the traditional classic polo shirts and color selection
  • Cologne
Cons
  • Misrepresented item
1.4
Details
There was a time in the mid and late 2000's I was a young adult, single, and always doing what i could in college to standout. My fragrances of choice were Ralph Lauren Romance, and Romance Silver. The polos and button ups I wore, and invested any amount od capital on,...
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ID
#1406750 Review #1406750 is a subjective opinion of poster.
Location
Independence, Missouri
Product
Ralph Lauren Shirt
4.4
Details
Ralph Lauren - Custom-made letters on polo badges
Dear SIr, Recently I was delighted to learn the service having custom-made letters and its/their positioning on a polo shirt at the discretion of customers. It's fun and makes the polo shirt kind of unique. Yet, the rooms I reckon Polo can make improvement are: - the...
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ID
#1347916 Review #1347916 is a subjective opinion of poster.
Location
New York, New York
Product
Ralph Lauren Shirt
Pros
  • Satisfactory
Reason of review
Truly custom-made service allowed
Preferred solution
Let the company propose a solution
I have bought Ralph Kauren for many years. Now, I am wondering why. Each time I buy a black shirt, it fades to green black within three washes. At Polo RL prices this is simply not acceptable. Far cheaper brands, even H&M, manage to use black dye that lasts.
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1 comment
Anonymous
#1559188

I bought a pair of Ralph Lauren shorts which came out in large pink blotches even before they were washed. At the prices they charge the goods should be top quality.

Ralph Lauren don't want to know they answered one email in an unhelpful manner and ignored the rest. We are contacting Trading Standards Board.

ID
#1344731 Review #1344731 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Poor quality polo without uses, without being washed all whitish and frayed, 70 $ for a bad product I had shave him with a shaver to see if that fix the polo, disappointed with Ralph Lauren, I bought some Tommy Hilfiger shirts I hope these have a minimum quality. Poca...
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2 comments
Anonymous
#1515000

Don't make him wear any more of those dippy shirts .

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ID
#1298042 Review #1298042 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Reason of review
Bad quality

Ralph Lauren - Never shop there again

3.4
Details
I purchased a shirt as a Christmas gift, and the person needed to exchange the EXACT shirt for another size and they would not let him because the tag was off. I understand if the shirt was visibly worn, but it clearly had not been. I will never buy anything from this store again because they refused to help someone who was just mistakenly given the wrong size. Items are returned with tags or exchanged without a receipt all the time. Please learn customer service.
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ID
#1164101 Review #1164101 is a subjective opinion of poster.
Location
Gonzales, Louisiana
Product
Ralph Lauren Shirt
Reason of review
Return, Exchange or Cancellation Policy

Ralph Lauren Reviews

  1. 41 reviews
  2. 15 reviews
  3. 20 reviews
  4. 12 reviews
  5. 3 reviews
Ralph Lauren reviews
3.9
Details
I don't Know what they are thinking but changing the polo shirt is a very bad idea and they are losing at least one live long customer over this and probably will lose more. Don't ever mess with a classic. Remember Classic Coke? The shirt is too short and the shirt is...
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ID
#1080919 Review #1080919 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Pros
  • All the traditional classic polo shirts and color selection
Cons
  • New cut of the shirts and the very limited color selection
Reason of review
Bad quality

Ralph Lauren - New shirt sleeve polo button came off

The bottoms button came off of a brand new polo shirt the second time I wore it. I have already thrown away the ticket or I would have went to the store and showed the manager what happened and demanded an exchange.
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ID
#1045523 Review #1045523 is a subjective opinion of poster.
Location
Hinesville, Georgia
Product
Ralph Lauren Shirt
Reason of review
Bad quality
I have been buying Polo shirts for many years. Previously I didn't even have to try them on as I knew the quality and fit was going to be perfect, and it always was. About three years ago something changes and the cut of the shirts became more and more ridiculous. No...
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4 comments
Anonymous
#1726759

agree. quality has really changed.

i won't be buying any more. i used to think they were great.

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ID
#1033409 Review #1033409 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Reason of review
Bad quality

Ralph Lauren Shirt Review

The polo shirts I bought have the buttons popping open when I wear it. It's an embarrassment. Can you please help in this matter.
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ID
#974888 Review #974888 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Reason of review
Damaged or defective
1.0
Details
After wearing and buy RL Polo shirts since I was five I have noticed in the past 3 years that the quality has gone to ***.I always wash them in delicate cycles and dry them by laying them over a chair. They use to last like 3 or 4 years tops, however now they barely...
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4 comments
Anonymous
#1393522

Noticed Same thing with Jeans I have bought in Oct 2017. Wore once then had drycleaned.

Net time I wore them they split at Rear Belt loop & Seams.

Called customer service they were of no help.. Purchased them ONLINE from RalpHlauren dot com too..

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ID
#943015 Review #943015 is a subjective opinion of poster.
Location
Round Rock, Texas
Product
Ralph Lauren Shirt
Cons
  • Very poor quality clothing
Reason of review
Bad quality
Loss
$800

Ralph Lauren - Shirts Don't Hold Up

2.6
Details
I had purchased well over 200 dress and casual shirts over the past 40 years and was basically a one brand (Ralph Lauren) shopper for shirts. About five years ago I began to notice my shirts were not wearing well any more. Collars and cuffs began to fray very quickly compared to previously purchased shirts. So I began to pay close attention to the way they wore out. For the past three years I have been purchasing shirts from other brands. Tommy Hilfiger, Tommy Bahama, and Perry Ellis. All of those shirts remain intact without any fraying. Several recently purchased Ralph Lauren shirts have begun to show signs of wear over that same period. So, I have become very upset about the waste of my funds spent on purchasing your shirts. Currently, I have at least ten Ralph Lauren shirts that have worn out in spots that make them basically work around the house shirts. When I compare other brands with yours, your shirts lose the comparison. Therefore, after over 30 years of total brand loyalty I am now no longer going to purchase any Ralph Lauren clothing. I am very disappointed in how you have obviously let product quality go south so you can make more profit. Well, you did for awhile from me, but no more.
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2 comments
Anonymous
#1228737

The same thing has happened with me. Did you have any luck getting customer service to replace the shirts? I can't even get through to anyone at their customer service line!

Anonymous
#1210791

I agree totally. The middle button hole on many of my pricey Ralph Lauren golf polo shirts no longer keeps the button in place! Customer Service at Lauren's would do nothing,,not interested in seeing the goods, no offer to tighten the button hole, Nothing,This is a good for nothing service!

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ID
#894083 Review #894083 is a subjective opinion of poster.
Location
Birmingham, Michigan
Product
Ralph Lauren Shirt
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$1000
Preferred solution
Let the company propose a solution