Product: Ralph Lauren Shipping Service Clear all filters (8 of 8 reviews match)
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1.7
Details
Hi Skye. How may i assist you? 10:43 AM Skye I will never reveive my package since it will be arrive in Wednesday. I have chatted with your service center twince times since 26 July, and you promised it would arrive no later than Tuesday. I am so angry about that....
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Review
#1317438 Review #1317438 is a subjective opinion of poster.
Service
Ralph Lauren Shipping Service
Pros
  • All the traditional classic polo shirts and color selection
Cons
  • Worst service ever
  • Quality and customer service
  • Delivery service
Reason of review
Problem with delivery
Loss
$140
Preferred solution
Refund and Store credit, and GOOD service please!!!
I ordered pillows from the 8111 Concord Mills Blvd #258 Concord, NC 28027 (704) 979-1306 and they never arrived. Instead of Polo helping me as a customer they instructed me that I needed to open a claim with UPS and that they would not cover my refund. Patrick the...
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Review
#1244345 Review #1244345 is a subjective opinion of poster.
Service
Ralph Lauren Shipping Service
Reason of review
Order processing issue

Ralph Lauren - Frustrating

1.6
Details
I have purchased items last August to be delivered to a shipping cart warehouse which will then ship my items to me. However, I haven’t received my items as of October 16. When I checked with UPS, they told me that they have delivered the parcel last Sept 11. Shipping Cart customer service has replied on my inquiry and told me that they received an empty parcel with tracking no 1ZA17A690342154440. Until now I haven’t received any update from Ralph Lauren. This is very frustrating
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Review
#1116123 Review #1116123 is a subjective opinion of poster.
Service
Ralph Lauren Shipping Service
Reason of review
Order processing issue

Ralph Lauren Shipping Service Review

1.0
Details
I went in the Gaffney store brought clothes for my son and he Big and Tall so i pay for it and get it shipped to my home but i never receive the merchandise. Thia was b4 Christmas and i have not receive anything. I want my money back. Bc that is bad business. I WILL NEVER SHOP WITH RALPH LAUREN AGAIN! I THINK I HAVE BEEN SCAM!
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Review
#995813 Review #995813 is a subjective opinion of poster.
Service
Ralph Lauren Shipping Service
Reason of review
Order processing issue

Ralph Lauren Shipping Service Review

1.7
Details
I purchased items online. Never received the items as they were sent back to sender for no apparent reason. On top of that. They double charged me and never posted the refunds. Multiple follow up emails sent and no decent response n clearly no intention of crediting me back. I have provided a letter from my bank clearly stating the charges but still no response. Cheats?
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Review
#990153 Review #990153 is a subjective opinion of poster.
Service
Ralph Lauren Shipping Service
Reason of review
Order processing issue

Ralph Lauren - Cheating online coustomers

1.0
Details
i have payed four items around 170 Australia Dollars and i have not received the three items after 30 working days. I am so disappointed and angry that i would not use any of the raoph lauren products again in my life. it is a cheating company. Transaction No.: Poload100513527 Serial ID(60289): N2016111810035032719338 Transaction Amount: AUD 81.27 Transaction Date : 18 Nov 2016 GMT Another Order #Poload100513512 (placed on November 17, 2016 5:19:13 AM PST) This is the email i received hanks for your order, you have succeeded in paying for it! This email contains important information regarding your recent purchase– please save it for references. Transaction No.: Poload100513527 Serial ID(60289): N2016111810035032719338 Transaction Amount: AUD 81.27 Transaction Date : 18 Nov 2016 GMT Description on your billing statement by : Gpay*bulthcompancege (Please kindly note the billing information here is just as a unified payee's name for us which will be shown on your billing statement, Please refer to the website you placed this order for the actual transaction. If any mismatched information you received ,please feel free to contact us.) Note: Regarding to the shipping information, it will be sent automatically to your mailbox. And your order will be delivered within 3 to 30 working days. If you can't receive it in time, please feel free to contact us. If there's any question about the ship date,order quality,cancellations,etc. we suggest you to send inquiries to our after-sales customer service directly to save your time(there is always an email address/"contact us" button on the website), If you couldn't get a reply from them in time, kindly feel free to contact us based on THIS email,it is easier for our action. We value your business,Should you have any concern about this transaction, particularly when you are in DISPUTE with our after-sales department, we look forward to being of help to you. Sincerely, Customer Service Management Center
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Review
#977182 Review #977182 is a subjective opinion of poster.
Service
Ralph Lauren Shipping Service
Cons
  • Nightmare customer service
Reason of review
Problem with delivery
Loss
$190
Preferred solution
Let the company propose a solution

Ralph Lauren Shipping Service Review

2.4
Details
I ordered 2 polo shirts and havent reieved them yet its been more than 10 days the shipment said they were delivered but no they were not i need shirts or my money back
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Review
#930528 Review #930528 is a subjective opinion of poster.
Service
Ralph Lauren Shipping Service
Reason of review
Problem with delivery
I spent 44.00 on an item, wore it for about 2 minutes to check fit, realized that it was too big, packaged it up and returned it. The item was barely touched, and all tags were included. Despite that, my refund was just over $23.00. Shipping costs and return shipping...
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1 comment
Galina_17
#1045798

You can to write about your problem, and the return will be free.

Review
#135350 Review #135350 is a subjective opinion of poster.
Service
Ralph Lauren Shipping Service

Contact Ralph Lauren Customer Service

Mailing Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States
Phone:
(888) 475-7674
All Ralph Lauren Contacts