Product: Ralph Lauren Loafers Clear all filters (1 of 1 reviews match)
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Ralph Lauren in Hampshire, England - Loafers poor customer service

1.6
Details
Purchased a pair of ladies loafers and the colour has come of the leather after only wearing them twice, no receipt but obviously RL as per labels etc., on and in shoes. Outlet store agreed they were faulty but not purchased at that outlet store. Wrote to customer services unable to assist as they only deal with RL retail stores not outlets and unable to point me in the right direction. Awful customer service, and return email no help what so ever. Waste of £109. Has anyone idea who to contact with regards to purchases at an outlet store.
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Review
#947019 Review #947019 is a subjective opinion of poster.
Product
Ralph Lauren Loafers
Cons
  • Poor quality
  • Quality and customer service
Reason of review
Damaged or defective
Loss
$109
Preferred solution
Full refund
Tags
  • Customer Service and Delviery
  • Disappointing Material
  • Cheap Fabric

Contact Ralph Lauren Customer Service

Mailing Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States
Phone:
(888) 475-7674
All Ralph Lauren Contacts

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