Product: Ralph Lauren Customer Care Clear all filters (0 of 14 reviews match)
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Ralph Lauren - Mis tagged

I made my complaint. They made it right. I have no further complaints. Still a Satisfied Customer. Thanks.
5.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
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Ralph Lauren Customer Care
#1511854
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Ralph Lauren - Misinformed by corporate

Didnt receive birthday coupon birthday was thankgiving day drove a hour in half to store in locus grove manager Monique stated its nothing she can do contact corporate while in store automatic message stated close for inclement weather poor customer service i received
2.1
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Ralph Lauren Customer Care
#1419272
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I ordered a custom hat knowing it was not returnable - however, the hat came and it was nothing like it was pictured online. I called CS and they told me when you order something like that "it's a hit-or-miss" and was basically telling me to eat my loss for their...
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2.5
Product
Ralph Lauren Customer Care
I didn't like
  • Misrepresented item
  • Worst service ever
  • Nightmare customer service
#1392196
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A second associate asked me fourth time and I was annoyed they were following me and I was not feeling comfortable shopping at this store. I told them in plain English and if they still kept asking me, I felt they are doing it because I was brown skinned. I love Polo products. I have 6 polo shirts but wonder when Ralph Lauren...
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Anonymous
Anonymous

You'd have issued the same gripe if they'd ignored you. They don't need to follow suspicious persons around the store ; you're being watched from a neat little room by someone...

1.0
Product
Ralph Lauren Customer Care
I didn't like
  • Racial profiling
#1390387
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Called and spoken to manager Yana at Great Lakes Michigan. I asked her how can I stop PRL stop texting me while I am overseas (it cost a lot especially when I receive text from PRL almost everyday). She just said she doesn’t know how to do and “I don’t know..”. So, I...
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Anonymous
Anon

Why don't you just block the number that is texting you? Call your cell phone provider and explain to them and they should be able to help you block the number.

Product
Ralph Lauren Customer Care
#1309408
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Ralph Lauren - I want to speak with person from corporate

I had a very bad experience at your store i am a very good customer and a manager insulted me in front of customers my number is 916-764-1326
Product
Ralph Lauren Customer Care
#1229583
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I had a chat session which told me what I had already gathered.Called customer care Ashley who was charming and sympathetic, agreed it was poor marketing a promised to pass it on. Why on earth would anyone in Canada purchase something to be shipped to a US address? I...
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3.2
Product
Ralph Lauren Customer Care
I didn't like
  • Choosing items i want that would not be delivered to canada
#1169779
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Ralph Lauren - Disappointing and frustrating experience
Ralph Lauren - Disappointing and frustrating experience
Ralph Lauren - Disappointing and frustrating experience
Ralph Lauren - Disappointing and frustrating experience
Two days ago I went shopping in Ralph Lauren,The Avenues, Kuwait. I had to search the employees around the shop to help me as nobody was giving me the slighest attention. When i was finally finding someone, they were not even looking at me, at a certain point i even...
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2.8
Kuwait City, Al Asimah Governate
Product
Ralph Lauren Customer Care
#1136508
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It's been 4 months! I called 3 days ago to locate a men's Purple Label Anthony Wool Serge suit and was told I can only order this suit online, i got off the phone with Ralph Lauren customer service and the first Ralph Lauren store I called had the suit available. I've...
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2.1
Product
Ralph Lauren Customer Care
#1026149
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Ralph Lauren Products and Services Reviews

I place a order and never received it and now im getting run around about my money.
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Anonymous
Spydy

I have the exact situation plus I was double charged. Items never received and they are not responding to my emails at all. Worst every customer service. I have attached lette...

3.4
Product
Ralph Lauren Customer Care
#989960
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