I want to just say how displeased I am with your customer service and product support.
I purchased a Reversible mens belt the Fist time from Macys which fell apart.
Then purchased the same exact belt from Lord & Taylor which also fell apart. - after that time I went to Lord & Taylor and they told me to contact Ralph Lauren to fix the belt.
I just got off the phone with customer service where I was told its not Ralph Lauren responsibility, and that it is the store that I purchased it at.
How can it be the stores responsability when I buy the same exact belt from 2 different stores and the exact same problem happened to both of them.
Why is it that your company who maufactures this product cannot try and fix the problem for the consumer.
It is not fair that I paid $65 x 2 = $130.
I used to be a big fan of your company, but I am going to really have to express how displeased I am with the way you stand by your products
Someone from Ralph should correct this
More Review Details
- Product or service
- Ralph Lauren Polo Belt
- Review category
- Footwear and Clothing
You May Also Like
- "I took in five huge bags of name brand in style clothes the guy (Seth) didn't completely look through them a few items had spots I understood that, but while..."
- "After 15 months, my Asics running shoes fell apart. I'm a very casual runner and I don't ever run more than 3miles. My hand goes through the top, like a..."
- "I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I found a coat I absolutely adored so my mom..."
- ". I paid for three year's worth of service in advance in June of 2012. Not only did they show up unprepared to install the bait in the..."
- "I purchased two pairs of pants which my daughter-in-law thought would work well. They had reinforced (ha!) knees and looked really cute on line. My 3 1/2 year..."
- "Purchased the Adonis Chaise in December of 2015. Received it in May of 2016. We removed the chair from the box and put it in our showroom. ..."
- " It is unfortunate that with very few cars, early Sunday afternoon, yet it took 50 min. For my food to come out. Not only was the meat cold, but..."
- "I went to nearby 7-11 at my area blk 641 I grab my stuff and waited for the casher to scan instead of coming to me straight he finish his..."
- "Many movies that came out in 2015 are still not available to stream in the USA however they are available to stream in South America. Many just released movies are..."