State: New York Clear all filters (9 of 149 reviews match)
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1.0
Details
I did some shopping at the Riverhead Polo factory store. I couldn't find certain items in certain colors or size. I had to purchase the items on line in the store, the sales person didn't try to assist me to locate other colors, they weren't knowledgeable of the brand....
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1 comment
ObsoleteGiantClam432
#1725103

Do you know how foolish you appear by claiming that this is racial profiling? You are only ASSuming this is racial profiling.

You are the racist one.

The only way that people like you are going to stop playing the race card is if you are sued, deported and slapped across the face for the false claim. You are the only one that has an issue with your race.

Review
#1608432 Review #1608432 is a subjective opinion of poster.
Cons
  • Racial profiling
Reason of review
Poor customer service
Preferred solution
Apology

I purchased a Ralph Lauren winter jacket and the feathers are coming out of the jacket onto everything. The car seTs are covered with feathers and my clothing underneath the jacket are also covered.

The jacket appeared to be beautiful. The jacket looses its feathers every time I wear the coat. The car seats are covered and any piece of clothing that I wear is covered.
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Review
#1444680 Review #1444680 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$80

Ralph Lauren in Bedford Hills, New York - BIG DISAPPOINTMENT

1.0
Details
Dont waste your money and time. I made online order where everything shows it is shipped in 2 days. I paid with papal fortunately. I never heard anything from them. I have just got the order confirmation email but that was it Angry
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Review
#1415195 Review #1415195 is a subjective opinion of poster.
Pros
  • Cologne
  • All the traditional classic polo shirts and color selection
Cons
  • Misrepresented item
2.5
Details
I ordered a custom hat knowing it was not returnable - however, the hat came and it was nothing like it was pictured online. I called CS and they told me when you order something like that "it's a hit-or-miss" and was basically telling me to eat my loss for their...
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Review
#1392196 Review #1392196 is a subjective opinion of poster.
Cons
  • Quality and customer service
  • Nightmare customer service
  • Worst service ever
Reason of review
Poor customer service
Preferred solution
Full refund
4.5
Details
Ralph Lauren - Custom-made letters on polo badges
Dear SIr, Recently I was delighted to learn the service having custom-made letters and its/their positioning on a polo shirt at the discretion of customers. It's fun and makes the polo shirt kind of unique. Yet, the rooms I reckon Polo can make improvement are: - the...
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Review
#1347916 Review #1347916 is a subjective opinion of poster.
Pros
  • Satisfactory
Reason of review
Truly custom-made service allowed
Preferred solution
Let the company propose a solution

Ralph Lauren in New York, New York - Your logo is not good!

Thanks for your omnipresent gauche logo for US Open, Olympics etc. have you no shame! Ala Trump! B. Waters. PS. Now I realize I have to write at least one hundred words. Most people I would imagine would give up, not me. I shall continue to add, you are most(a Trump special word) egotistical individual. Have you not made enough money? How much do you need. You may say that you are contributing to important events. But it is about you, only you. You and President Trump are peas in a pod. He claims to a billionaire, do you have more. Shame on you. Two more words, Bye. B. Waters
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Review
#1093380 Review #1093380 is a subjective opinion of poster.
Dear Sir, i bought a few pairs of socks in Bloomindales in 10th of September. The first day i wore them, holes appeared on toes on one pair (both on left and right). I bought them in NYC. Now i am back in Bursa/Turkey. Other pairs do not seem to have any problems, yet...
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1 comment
Anonymous
#1238208

now it is 4 pairs went in the waste basket.. 4x22= 88 usd

complete waste..what a sad company..

Review
#933756 Review #933756 is a subjective opinion of poster.
Pros
  • Brand
Cons
  • Disappointed material
Reason of review
Bad quality
Loss
$22
Preferred solution
Let the company propose a solution
Tags
  • Disappointing Material

Ralph Lauren in Brooklyn, New York - *** quality

1.3
Details
Ralph Lauren clothing is *** quality. I just ordered two dresses online and they were delivered today and are terrible terrible quality. One of them is literally pulling apart at the seams already and I haven't even tried it on, the quality of the fabric is horrendous. And both of them have very bad design problems, for example one had buttons all the way down the front and the line of buttons is so crooked that there are gaps that show my stomach. the dress is NOT too small, it's just so poorly made you'd think it was made by someone who is just learning how to sew. i have never written any type of complain for anything online before in my life, but i can't believe the Ralph Lauren can charge the prices they charge for their clothes and then skimp so badly on quality. Its terrible, I will never buy another article of clothes from them again
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Review
#927765 Review #927765 is a subjective opinion of poster.
Cons
  • Very poor quality clothing
Reason of review
Bad quality
Preferred solution
Full refund
Product Support - non existant with Ralph Lauren
I want to just say how displeased I am with your customer service and product support. I purchased a Reversible mens belt the Fist time from Macys which fell apart. Then purchased the same exact belt from Lord & Taylor which also fell apart. - after that time I went...
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2 comments
Anonymous
#1370806

made in china! nuf said

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Review
#820455 Review #820455 is a subjective opinion of poster.

Contact Ralph Lauren Customer Service

Mailing Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States
Phone:
(888) 475-7674
All Ralph Lauren Contacts