I purchased a shirt as a Christmas gift, and the person needed to exchange the EXACT shirt for another size and they would not let him because the tag was off. I understand if the shirt was visibly worn, but it clearly had not been.
I will never buy anything from this store again because they refused to help someone who was just mistakenly given the wrong size.
Items are returned with tags or exchanged without a receipt all the time. Please learn customer service.
Product or Service Mentioned: Ralph Lauren Shirt.
Reason of review: Return, Exchange or Cancellation Policy.