Workers on the floor are very helpful and friendly. However, when checking out was an issue.
I told the cashier to look up my member account. I gave him my driver license but he couldn’t find it. Before I had a chance he started cashing me out. So i asked the cashier to please put my purchase on my member number.
He didn’t know how so he paged the manager ( Mike). He also had a hard time trying to get my account. I purchased 6 items and just checking out took 40 minutes. Standing there the whole time.
I said to the manger I should get a discount coupon for my next trip there shopping. All he said was sorry.
It’s not a way to treat a customer. , Shirley dissatisfied customer
Review about: Ralph Lauren Cashier.
Reason of review: Poor customer service.