200 St Clair Square, Fairview Heights, IL 62208, USA
Not resolved

Recently I purchased a pair of Ralph Lauren pants at Macy's St. Claire Sq.

store. After wearing them the second time I noticed a big opening next to the zipper. Upon closer inspection, it was evident that it had not been stitched properly since the opening was in the middle of the zipper. I also noticed that it was manufactured in Vietnam - I don't mind that but I do mind paying a good price for an inferior pair of pants that could have resulted in an embarrassing situation.

I now have to have them repaired since taking them back would be counterproductive since I live quite a distance from a Macy's store.

I know off shoring is the way to turn a profit but quality should be a consideration. John Sharp ( an unhappy customer )

Product or Service Mentioned: Ralph Lauren Pants.

Reason of review: Damaged or defective.

Ralph Lauren Cons: Quality.

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