State: Georgia Clear all filters (3 of 133 reviews match)

Ralph Lauren in Locust Grove, Georgia - Misinformed by corporate

Didnt receive birthday coupon birthday was thankgiving day drove a hour in half to store in locus grove manager Monique stated its nothing she can do contact corporate while in store automatic message stated close for inclement weather poor customer service i received
Advertised vs Delivered
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Ralph Lauren Customer Care Review

The Customer service at Ralph Lauren is absurd. I don't care if it is promotional gift card or not. It shouldn't expired and you guys are absolutely disgusting . I am going to fight until the end to get my 40dollars gift card
Delivery Service
Diversity of Products or Services
Product or Service Quality

Ralph Lauren in Augusta, Georgia - Http:// not refund my money/sent items back 2mths ago

These people that represent Ralph Lauren (China), discount at a discount price for Ralph Lauren clothing is a sham. First the three jackets I ordered were way too small, the sleeves were like tiny. Anyway, I repacked the box never removing any tags and took them to the post office(augusta, ga) the following Sat. The post office charged me $37.10 & they completed the international return label. I have emailed several different times to confirm that the three jackets(cost almost $150), were on their way. After not getting a response or refund I contacted the two more times. They asked first about the tracking # which I supplied, then after another three wks nothing. I contacted them again, this time they asked for return address. This is ***. How could such a company represent a great label? I work hard for my $$ My children were expecting the surprise I had during the winter now boiling hot & I cannot afford to order those jackets again which now I have forked over almost $200. NEVER FROM THIS COMPANY AGAIN.

Contact Ralph Lauren Customer Service

Mailing Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States
(888) 475-7674
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