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I am a long time customer of Polo/Ralph Lauren. I purchased a pair of Ranger Brandy Timber brown boots and the sole on both boots have completely separated from the boots.

I have worn the boots fewer than 10 times in a year. As a long time customer, I am very disappointed with this experience. I have purchased and worn Ralph Lauren Clothing, accessories and shoes for more than 30 years and this is the worst experience I have ever had with Ralph Lauren / Polo shoes.

Has anyone else had a similar experience? Because this is the first time I have had such a horrible experience with this particular brand, I will not stop wearing the brand, but I do intend to share my experience with the company.

Product or Service Mentioned: Ralph Lauren Boots.

Reason of review: Damaged or defective.

Monetary Loss: $170.

Preferred solution: Let the company propose a solution.

I didn't like: Poor quality.

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