Contact Ralph Lauren Customer Service
Ralph Lauren Contact Information
Toll-Free Number:
- (888) 475-7674
Customer Service:
- (888) 475-7674
Legal Department:
- (212) 705-8200
Contact Page:
Headquarters Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor
625 Madison Avenue, 7th Floor
New York,
New York
10001
United States
Other Info:
Customer Assistance
Monday to Friday
8 AM to 12 AM ET
Saturday & Sunday
9 AM to 7:30 PM ET
Social Networks:
Summary of Ralph Lauren Customer Service Calls
129
TOTAL CALLS
80%
SUCCESSFUL CONNECTIONS
04:33
AVG CALL DURATION
24%
ISSUES RESOLVED
Customers Contact Ralph Lauren to Ask about:
Payments and Charges:
- “Fraudulent charge”
- “Charges to my bank”
- “Payments not going through”
Request for Information:
- “Inquire about a chocolate polo cap”
- “Because I need something because of some complaints and concerns that I have”
- “Questions about how to use cologne”
Staff:
- “Very bad service”
- “I am a very loyal customer and I am very dissatisfied with the service that I have received but I am also due a refund that has yet to be returned to my account.”
- “To speak to a customer service representative”
Return/ Replace:
- “Refusal to honor return policy”
- “Return”
Shipping and Delivery:
- “Shipping”
- “Have not gotten paid for working”
Website/ Application:
- “Website doesnt load”
Product/ Service:
- “TO CHECK ON A PRODUCT”
Refund:
- “Why did they refund my money”
Cards:
- “I ordered shirts but never received a conformation email but my card was charged.”
Other:
- “I would like to give an idea regarding a shirt. Specifically the actual logo.”
- “Holes in ladies chambrey shirts”
- “Place order”
Ralph Lauren Rating Stats
About Ralph Lauren
Top 5 Ralph Lauren Services
Top 5 Likes about Ralph Lauren
All the traditional classic polo shirts and color selection, Brand, I did like this brand, Satisfactory, Fit of the clothes
Top 5 Dislikes about Ralph Lauren
Quality and customer service, Poor quality, Nightmare customer service, Worst service ever, Poor customer service
Top 5 Related Companies
Summary
- Official company name: Ralph Lauren
- Type of Business Entity : Public
- Founder: Ralph Lauren
- Foundation date: 1967
- Specialty: Footware and Clothing
- Area served: Worldwide
- Subsidiaries: Club Monaco Corporation, Polo Jeans Company, LLC, Ralph Lauren Home Collections, Inc., Ralph Lauren Media, LLC, Ralph Lauren Watch and Jewelry Company SÀRL (50%), RL Fragrances, LLC
- Product and services range: Tailoring, Gift Services
- Return policy: Timing for returns: Within 60 Days(Full-Price Items, Gifts), (Within 30 Days(Sale Items,Watches & Fine Jewelry), Cannot Return (Personalized Items, Gift Boxes, Coffee) More info on Ralph Lauren return policy
- Delivery policy: More info on Ralph Lauren delivery policy
- Payment methods:
American Express, Discover, MasterCard, Visa. Other forms of payment: Online gift certificates, Ralph Lauren gift cards, PayPal, PayPal Credit, Credit Card Gift Cards* - Size charts: size chart
- Collections: Polo Ralph Lauren, Ralph Lauren Collection, Lauren Ralph Lauren, Double RL, Ralph Lauren Childrenswear, Denim & Supply Ralph Lauren, Chaps, and Club Monaco
Ralph Lauren is ranked 206 out of 2077 in Footwear and Clothing category
Area Served
Canada
Payment Methods
Ralph Lauren Stats
Number of Reviews
Number of Comments
Number of Calls
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Products and Services Sold by Ralph Lauren
Ups Delivery Service
1 review