Contact Information

Ralph Lauren Phone Numbers

Toll-Free Number:

  • (888) 475-7674

Customer Service:

  • (888) 475-7674

Legal Department:

  • (212) 705-8200
  • (800) 352-5267
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Headquarters Address:

Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor 625 Madison Avenue, 7th Floor
New York, New York 10001
United States

Other Info:

Customer Assistance
Monday to Friday
8 AM to 12 AM ET
Saturday & Sunday
9 AM to 7:30 PM ET

Help in Social Networks:

Summary of Ralph Lauren Customer Service Calls

144 TOTAL
CALLS
81% SUCCESSFUL
CONNECTIONS
04:14 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Ralph Lauren to Ask about:

Payments and Charges Question:

  • “Fraudulent charge”
  • “Charges to my bank”
  • “Payments not going through”

Request for Information Question:

  • “Inquire about a chocolate polo cap”
  • “Because I need something because of some complaints and concerns that I have”
  • “Questions about how to use cologne”

Staff Question:

  • “Very bad service” , Review # 1229583
  • “I am a very loyal customer and I am very dissatisfied with the service that I have received but I am also due a refund that has yet to be returned to my account.”
  • “To speak to a customer service representative”

Return/ Replace Question:

  • “Refusal to honor return policy” , Review # 1373237
  • “Return”

Shipping and Delivery Question:

  • “Shipping”
  • “Have not gotten paid for working”

Employment Question:

  • “Unpaid wages”

Website/ Application Question:

  • “Website doesnt load”

Product/ Service Question:

  • “TO CHECK ON A PRODUCT”

Refund Question:

  • “Why did they refund my money”

Cards Question:

  • “I ordered shirts but never received a conformation email but my card was charged.”

Other Question:

  • “Marketing”
  • “Adp”
  • “Looking for gift”

Ralph Lauren Rating Stats

2.2 out of 5 stars
based on 72 reviews
See all 131 reviews reviews

Rating stats

  1. 29 reviews
  2. 14 reviews
  3. 16 reviews
  4. 10 reviews
  5. 3 reviews

Rating trend

About Ralph Lauren

Top 5 Ralph Lauren Services

Customer Care, Shipping Service, Cashier, Deal

Top 5 Ralph Lauren Products

Shirt, Shoes, Dress, Sweater, Coupon

Top 5 Likes about Ralph Lauren

All the traditional classic polo shirts and color selection, Cologne, Brand, I did like this brand, Satisfactory

Top 5 Dislikes about Ralph Lauren

Quality and customer service, Poor quality, Nightmare customer service, Worst service ever, Poor customer service

Top 5 Related Companies

Ralph Lauren Home

Summary



  • Official company name: Ralph Lauren

  • Type of Business Entity : Public

  • Founder: Ralph Lauren

  • Foundation date: 1967

  • Specialty: Footware and Clothing

  • Area served: Worldwide

  • Subsidiaries: Club Monaco Corporation, Polo Jeans Company, LLC, Ralph Lauren Home Collections, Inc., Ralph Lauren Media, LLC, Ralph Lauren Watch and Jewelry Company SÀRL (50%), RL Fragrances, LLC

  • Product and services range: Tailoring, Gift Services


  • Collections: Polo Ralph Lauren, Ralph Lauren Collection, Lauren Ralph Lauren, Double RL, Ralph Lauren Childrenswear, Denim & Supply Ralph Lauren, Chaps, and Club Monaco


Ralph Lauren reviews and complaints

Ralph Lauren is ranked 2 out of 194 in Fashion category

Area Served

Canada

Payment Methods

MasterCard

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Ralph Lauren Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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