Ralph Lauren Phone Numbers and Emails

Toll-Free Number:

  • (888) 475-7674
Send Message

Customer Service:

  • (315) 562-0208


  • (877) 476-5675

General Info:

  • (212) 318-7000


  • (212) 705-8200
  • (800) 352-5267

Ralph Lauren Emails:

Customer Service
Investors/ Franchising
Jobs/ Career
Privacy Inquiries, Privacy Inquiries
Report Fraud
Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact?

Most Popular Number:

(888) 475-7674
Total calls: 524 Issues resolved: 27 Last call: Dec 5, 2023

What Is the Ralph Lauren Customer Service Phone Number?

Ralph Lauren extends multiple phone numbers to contact the Ralph Lauren customer service team, making it convenient and accessible for their customers. For general Ralph Lauren customer service issues, dial 1-888-475-7674, which directly connects you to their customer service team. For accessibility-related issues, the Ralph Lauren office can be contacted at 1-877-476-5675. Ralph Lauren corporate office also operates a helpline for providing its customers with general information, which is 1-212-318-7000. Moreover, the Ralph Lauren customer service team can also be contacted via text at 1-315-562-0208.

How Can I Contact Ralph Lauren Support via the Website?

To get in touch with Ralph Lauren customer service through their website, by submitting a Contact Us form available on the website. First, head to the Ralph Lauren official site and scroll down to view the Customer section at the bottom of the page. You will find the clickable "Email Us" option, where you can find the Contact Us form. Complete the Ralph Lauren customer service request form with your name, email address, contact number, zip code, subject of inquiry, order number, and a detailed explanation of your issue. Once you have completed the form, submit it, and a Ralph Lauren customer service team will review it and get back to you with a possible solution. Alternatively, if you want to avoid going through the Ralph Lauren website, send a direct email to customerassistance@ralphlauren.com.

What Is the Ralph Lauren Corporate Office Address?

Ralph Lauren corporate office is at 650 Madison Avenue, New York, New York 10022, United States. The Ralph Lauren NYC office functions as the central hub for Ralph Lauren’s corporate operations and serves as the primary point of contact for various business-related inquiries and matters. For any communication with the Ralph Lauren corporate office, customers are advised to furnish the correspondence with precise and comprehensive details to facilitate efficient communication and ensure prompt handling of your questions or concerns. Besides, Ralph Lauren office can also be directly contacted using their designated customer service and corporate phone numbers.

Contact Information

Ralph Lauren Website:

Ralph Lauren Help Center:

Corporate Office Address:

Ralph Lauren Corporation
650 Madison Avenue
New York, New York 10022
United States

Other Info (opening hours):


Monday – Friday: 8:00am – 8:00pm ET

Saturday: 11:00am – 7:30pm ET

Sunday: 9:30am – 6:00pm ET

Mailing Address:

Attention: Chief Privacy Officer

c/o Legal Department

100 Metro Boulevard

Nutley, New Jersey 07110

625 Madison Avenue,

7thFloor New York, New York 10022

More contact details

Ralph Lauren Rating Based on 103 Reviews

Rating details

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Product or Service Quality
Value for money
Customer service
Diversity of Products or Services

Rating stats

Rating trend

How Good is Ralph Lauren's Customer Service?

Anaeli Cfs
Anaeli Cfs
Feels Satisfied | Apr 04, 2023

I felt very helpful from the representative about my cardigan issue to be resolved shortly. Thank you

Read full quote
Juhi Yec
Juhi Yec
Feels Disappointed | Jan 06, 2023

No resolution.....yet. I was told I would receive an e mail in a few days.

Read full quote

Summary of Ralph Lauren Customer Service Calls

04:12 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ralph Lauren?

Shipping and Delivery Question:

  • “I placed and order but it's going to the wrong address”
  • “Order not received”
  • “Wrong size sent”

Request for Information Question:

  • “Order status”
  • “Enquiry about an exchange”
  • “Question about ordered item”

Return/ Replace Question:

  • “Return”
  • “Hi, I would like to return a shirt I ordered because it came small, I wanted to know if I can return it so that they can send me one of the right size, if so, what is the procedure for the return?”
  • “Return to me the exchanged pants”

Product/ Service Question:

  • “Have Ralph Lauren Jacket that is damaged”
  • “Defective products”
  • “I'm 62 years old in a customer of theirs forever few years back they start making a product that I was so glad I found 27 years prior to that myself and a lot of other women have something going on with them that all perfume changes smell after we pu”

Payments and Charges Question:

  • “Report fraud of your brand name”
  • “I have been charged for 2 sweaters but I only ordered only one. Please cancel the second order”
  • “Charged acc 3. Times”

Staff Question:

  • “Problem with service”
  • “Complaint rude employees”
  • “Poor service”

Activation/ Cancellation Question:

  • “Reason for cancelled order”
  • “Cancelled order”
  • “Cancel exchange request”

Employment Question:

  • “Copy of W2”
  • “1099 from Kernersville nc. I moved and need to file taxes”
  • “Payroll help”

Website/ Application Question:

  • “Order online inquiry”
  • “Order online”
  • “Trying to order & the web site is not working”

Refund Question:

  • “Refund”
  • “Why did they refund my mone to a cc i don't have”
  • “Want money back”

Cards Question:

  • “Gift cards”
  • “I applied for Ralph Lauren credit card and did not receive it”
  • “Order coat with gift card”

Account Question:

  • “Text Subscription problem”

Other Question:

  • “Call me”
  • “Edit order”
  • “Haven't revived my order”


Related Companies

Ralph Lauren Home


  • Official company name: Ralph Lauren

  • Type of Business Entity : Public

  • Founder: Ralph Lauren

  • Foundation date: 1967

  • Specialty: Footware and Clothing

  • Area served: Worldwide

  • Subsidiaries: Club Monaco Corporation, Polo Jeans Company, LLC, Ralph Lauren Home Collections, Inc., Ralph Lauren Media, LLC, Ralph Lauren Watch and Jewelry Company SÀRL (50%), RL Fragrances, LLC

  • Product and services range: Tailoring, Gift Services

  • Collections: Polo Ralph Lauren, Ralph Lauren Collection, Lauren Ralph Lauren, Double RL, Ralph Lauren Childrenswear, Denim & Supply Ralph Lauren, Chaps, and Club Monaco

Ralph Lauren reviews and complaints

Ralph Lauren is ranked 42 out of 343 in Fashion category

Area Served

Canada, USA, Worldwide

Payment Methods

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