Contact Ralph Lauren Customer Service
Ralph Lauren Phone Numbers and Emails
Toll-Free Number:
-
(888) 475-7674
Customer Service:
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(315) 562-0208Text
Accessibility:
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(877) 476-5675
General Info:
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(212) 318-7000
Ralph Lauren Emails:
Contact Information
Ralph Lauren Website:
Ralph Lauren Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 8:00am – 8:00pm ET
Saturday: 11:00am – 7:30pm ET
Sunday: 9:30am – 6:00pm ET
Mailing Address:
Attention: Chief Privacy Officer
c/o Legal Department
100 Metro Boulevard
Nutley, New Jersey 07110
625 Madison Avenue,
7thFloor New York, New York 10022
How Good is Ralph Lauren's Customer Service?
Summary of Ralph Lauren Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ralph Lauren?
Shipping and Delivery Question:
- “I placed and order but it's going to the wrong address”
- “Order not received”
- “Wrong size sent”
Request for Information Question:
- “Order status”
- “Enquiry about an exchange”
- “Question about ordered item”
Return/ Replace Question:
- “Return”
- “Hi, I would like to return a shirt I ordered because it came small, I wanted to know if I can return it so that they can send me one of the right size, if so, what is the procedure for the return?”
- “Return to me the exchanged pants”
Product/ Service Question:
- “Have Ralph Lauren Jacket that is damaged”
- “Defective products”
- “I'm 62 years old in a customer of theirs forever few years back they start making a product that I was so glad I found 27 years prior to that myself and a lot of other women have something going on with them that all perfume changes smell after we pu”
Payments and Charges Question:
- “Report fraud of your brand name”
- “I have been charged for 2 sweaters but I only ordered only one. Please cancel the second order”
- “Charged acc 3. Times”
Staff Question:
- “Problem with service”
- “Complaint rude employees”
- “Poor service”
Activation/ Cancellation Question:
- “Reason for cancelled order”
- “Cancelled order”
- “Cancel exchange request”
Employment Question:
- “Copy of W2”
- “1099 from Kernersville nc. I moved and need to file taxes”
- “Payroll help”
Website/ Application Question:
- “Order online inquiry”
- “Order online”
- “Trying to order & the web site is not working”
Refund Question:
- “Refund”
- “Why did they refund my mone to a cc i don't have”
- “Want money back”
Cards Question:
- “Gift cards”
- “I applied for Ralph Lauren credit card and did not receive it”
- “Order coat with gift card”
Account Question:
- “Text Subscription problem”
Other Question:
- “Call me”
- “Edit order”
- “Haven't revived my order”
About
- Official company name: Ralph Lauren
- Type of Business Entity : Public
- Founder: Ralph Lauren
- Foundation date: 1967
- Specialty: Footware and Clothing
- Area served: Worldwide
- Subsidiaries: Club Monaco Corporation, Polo Jeans Company, LLC, Ralph Lauren Home Collections, Inc., Ralph Lauren Media, LLC, Ralph Lauren Watch and Jewelry Company SÀRL (50%), RL Fragrances, LLC
- Product and services range: Tailoring, Gift Services
- Collections: Polo Ralph Lauren, Ralph Lauren Collection, Lauren Ralph Lauren, Double RL, Ralph Lauren Childrenswear, Denim & Supply Ralph Lauren, Chaps, and Club Monaco
Ralph Lauren is ranked 42 out of 343 in Fashion category
Canada, USA, Worldwide
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