Ralph Lauren Customer Service
Contact Ralph Lauren
Customer Service:
- (888) 475-7674
Legal Department:
- (212) 705-8200
Headquarters Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor
625 Madison Avenue, 7th Floor
New York,
New York
10001
United States
Other Info:
Customer Assistance
Monday to Friday
8 AM to 12 AM ET
Saturday & Sunday
9 AM to 7:30 PM ET
Social Networks:
Summary of Ralph Lauren Customer Service Calls
117
TOTAL
CALLS
78%
SUCCESSFUL
CONNECTIONS
04:31
AVG CALL
DURATION
5%
ISSUES
RESOLVED
Customers Contact Ralph Lauren to Ask about:
Payments and Charges:
- “Fraudulent charge”
- “Charges to my bank”
- “Payments not going through”
Request for Information:
- “Inquire about a chocolate polo cap”
- “Because I need something because of some complaints and concerns that I have”
- “Questions about how to use cologne”
Staff:
- “Very bad service”
- “I am a very loyal customer and I am very dissatisfied with the service that I have received but I am also due a refund that has yet to be returned to my account.”
- “To speak to a customer service representative”
Shipping and Delivery:
- “Shipping”
- “Have not gotten paid for working”
Return/ Replace:
- “Return”
Website/ Application:
- “Website doesnt load”
Product/ Service:
- “TO CHECK ON A PRODUCT”
Refund:
- “Why did they refund my money”
Cards:
- “I ordered shirts but never received a conformation email but my card was charged.”
Other:
- “Holes in ladies chambrey shirts”
- “Place order”
- “Store issue”
Ralph Lauren Rating Stats
About Ralph Lauren
Top 5 Ralph Lauren Services
Top 5 Likes about Ralph Lauren
All the traditional classic polo shirts and color selection, Brand, I did like this brand, Satisfactory, Fit of the clothes
Top 5 Dislikes about Ralph Lauren
Quality and customer service, Poor quality, Poor customer service, Nightmare customer service, Delivery service
Top 5 Related Companies
Summary
- Official company name: Ralph Lauren
- Type of Business Entity : Public
- Founder: Ralph Lauren
- Foundation date: 1967
- Specialty: Footware and Clothing
- Area served: Worldwide
- Subsidiaries: Club Monaco Corporation, Polo Jeans Company, LLC, Ralph Lauren Home Collections, Inc., Ralph Lauren Media, LLC, Ralph Lauren Watch and Jewelry Company SÀRL (50%), RL Fragrances, LLC
- Product and services range: Tailoring, Gift Services
- Return policy: Timing for returns: Within 60 Days(Full-Price Items, Gifts), (Within 30 Days(Sale Items,Watches & Fine Jewelry), Cannot Return (Personalized Items, Gift Boxes, Coffee) More info on Ralph Lauren return policy
- Delivery policy: More info on Ralph Lauren delivery policy
- Payment methods:
American Express, Discover, MasterCard, Visa. Other forms of payment: Online gift certificates, Ralph Lauren gift cards, PayPal, PayPal Credit, Credit Card Gift Cards* - Size charts: size chart
- Collections: Polo Ralph Lauren, Ralph Lauren Collection, Lauren Ralph Lauren, Double RL, Ralph Lauren Childrenswear, Denim & Supply Ralph Lauren, Chaps, and Club Monaco
Ralph Lauren is ranked 201 out of 2044 in Footwear and Clothing category
Area Served
Canada
Payment Methods
Ralph Lauren Stats
Number of Reviews
Number of Comments
Number of Calls
Compare Ralph Lauren to
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Products and Services Sold by Ralph Lauren
Ups Delivery Service
1 review
Top Rated Reviews
Ralph Lauren - Poor quality polo
by anonymous
Poor quality polo without uses, without being washed all whitish and frayed...
Ralph Lauren - Custom-made letters on polo badges
by ScaryMallard344
Dear SIr,
Recently I was delighted to learn the service having custom-made l...
Recently I was delighted to learn the service having custom-made l...
Ralph Lauren - Black is not black for long
by AloofCuttlefish
I have bought Ralph Kauren for many years. Now, I am wondering why. Each...
Ralph Lauren - The worst experience ever
by VexedGiraffe
Hi Skye. How may i assist you?
10:43 AM
Skye
I will never reveive my package s...
10:43 AM
Skye
I will never reveive my package s...