Contact Ralph Lauren Customer Service
Ralph Lauren Phone Numbers and Emails
Toll-Free Number:
-
(888) 475-7674
Customer Service:
-
(315) 562-0208Text
Accessibility:
-
(877) 476-5675
General Info:
-
(212) 318-7000
Ralph Lauren Emails:
Customer Service
Investors/ Franchising
Jobs/ Career
Contact Information
Ralph Lauren Website:
Ralph Lauren Help Center:
Corporate Office Address:
Ralph Lauren Corporation
650 Madison Avenue
New York,
New York
10022
United States
Other Info (opening hours):
Hours:
Monday – Friday: 8:00am – 8:00pm ET
Saturday: 11:00am – 7:30pm ET
Sunday: 9:30am – 6:00pm ET
Mailing Address:
Attention: Chief Privacy Officer
c/o Legal Department
100 Metro Boulevard
Nutley, New Jersey 07110
625 Madison Avenue,
7thFloor New York, New York 10022
How Good is Ralph Lauren's Customer Service?
Summary of Ralph Lauren Customer Service Calls
652
TOTAL
CALLS
CALLS
04:12
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ralph Lauren?
Shipping and Delivery Question:
- “I received a parcel from you on 16th December, it didn’t fit me. so on 30th December, went to U P S shop, to return it back to you.As yet l have had no communication from you, or refund.”
- “I placed and order but it's going to the wrong address”
- “Order not received”
Request for Information Question:
- “Questions regarding a return”
- “Order status”
- “Enquiry about an exchange”
Return/ Replace Question:
- Return refused although i have tag and receipt
- “Return exchange”
- “Return”
Payments and Charges Question:
- “Associate at your Chesterfield Mo location took my money on a refund I made”
- “Report fraud of your brand name”
- “I have been charged for 2 sweaters but I only ordered only one. Please cancel the second order”
Product/ Service Question:
- “Have Ralph Lauren Jacket that is damaged”
- “Defective products”
- “I'm 62 years old in a customer of theirs forever few years back they start making a product that I was so glad I found 27 years prior to that myself and a lot of other women have something going on with them that all perfume changes smell after we pu”
Staff Question:
- “Problem with service”
- “Complaint rude employees”
- “Poor service”
Refund Question:
- “Refund”
- “Why did they refund my mone to a cc i don't have”
- “Want money back”
Activation/ Cancellation Question:
- “Reason for cancelled order”
- “Cancelled order”
- “Cancel exchange request”
Employment Question:
- “Copy of W2”
- “1099 from Kernersville nc. I moved and need to file taxes”
- “Payroll help”
Website/ Application Question:
- “Order online inquiry”
- “Order online”
- “Trying to order & the web site is not working”
Cards Question:
- “Gift cards”
- “I applied for Ralph Lauren credit card and did not receive it”
- “Order coat with gift card”
Account Question:
- “Text Subscription problem”
Other Question:
- “I din t recibe my order”
- “Need to do a purchase”
- “Jumper buing”
Compare Ralph Lauren To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Ralph Lauren