Ralph Lauren Phone Numbers and Emails

Toll-Free Number:

  • (888) 475-7674
Send Message

Customer Service:

  • (315) 562-0208
    Text

Accessibility:

  • (877) 476-5675

General Info:

  • (212) 318-7000

Legal:

  • (212) 705-8200
  • (800) 352-5267

Ralph Lauren Emails:

Customer Service
Investors/ Franchising
Jobs/ Career
Legal
Privacy Inquiries, Privacy Inquiries
Report Fraud
rl-press@ralphrauren.com
Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Ralph Lauren?

Most Popular Number:

(888) 475-7674
Total calls: 555 Issues resolved: 27 Last call: Apr 1, 2024

What Is the Ralph Lauren Customer Service Phone Number?

Ralph Lauren extends multiple phone numbers to contact the Ralph Lauren customer service team, making it convenient and accessible for their customers. For general Ralph Lauren customer service issues, dial 1-888-475-7674, which directly connects you to their customer service team. For accessibility-related issues, the Ralph Lauren office can be contacted at 1-877-476-5675. Ralph Lauren corporate office also operates a helpline for providing its customers with general information, which is 1-212-318-7000. Moreover, the Ralph Lauren customer service team can also be contacted via text at 1-315-562-0208.

How Can I Contact Ralph Lauren Support via the Website?

To get in touch with Ralph Lauren customer service through their website, by submitting a Contact Us form available on the website. First, head to the Ralph Lauren official site and scroll down to view the Customer section at the bottom of the page. You will find the clickable "Email Us" option, where you can find the Contact Us form. Complete the Ralph Lauren customer service request form with your name, email address, contact number, zip code, subject of inquiry, order number, and a detailed explanation of your issue. Once you have completed the form, submit it, and a Ralph Lauren customer service team will review it and get back to you with a possible solution. Alternatively, if you want to avoid going through the Ralph Lauren website, send a direct email to customerassistance@ralphlauren.com.

What Is the Ralph Lauren Corporate Office Address?

Ralph Lauren corporate office is at 650 Madison Avenue, New York, New York 10022, United States. The Ralph Lauren NYC office functions as the central hub for Ralph Lauren’s corporate operations and serves as the primary point of contact for various business-related inquiries and matters. For any communication with the Ralph Lauren corporate office, customers are advised to furnish the correspondence with precise and comprehensive details to facilitate efficient communication and ensure prompt handling of your questions or concerns. Besides, Ralph Lauren office can also be directly contacted using their designated customer service and corporate phone numbers.

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Contact Information

Ralph Lauren Website:

Ralph Lauren Help Center:

Corporate Office Address:

Ralph Lauren Corporation
650 Madison Avenue
New York, New York 10022
United States

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 8:00pm ET

Saturday: 11:00am – 7:30pm ET

Sunday: 9:30am – 6:00pm ET


Mailing Address:

Attention: Chief Privacy Officer

c/o Legal Department

100 Metro Boulevard

Nutley, New Jersey 07110


625 Madison Avenue,

7thFloor New York, New York 10022

More contact details

Ralph Lauren Rating Based on 105 Reviews

Rating details

2.3
more details
Product or Service Quality
Value for money
Customer service
Diversity of Products or Services

Rating stats

Rating trend

How Good is Ralph Lauren's Customer Service?

Alisha Esy
Alisha Esy
Feels Satisfied | Jan 16, 2024

Not great as yet

Read full quote
Anaeli Cfs
Anaeli Cfs
Feels Satisfied | Apr 04, 2023

I felt very helpful from the representative about my cardigan issue to be resolved shortly. Thank you

Read full quote
Juhi Yec
Juhi Yec
Feels Disappointed | Jan 06, 2023

No resolution.....yet. I was told I would receive an e mail in a few days.

Read full quote

Summary of Ralph Lauren Customer Service Calls

653 TOTAL
CALLS
04:12 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ralph Lauren?

Shipping and Delivery Question:

  • “I received a parcel from you on 16th December, it didn’t fit me. so on 30th December, went to U P S shop, to return it back to you.As yet l have had no communication from you, or refund.”
  • “I placed and order but it's going to the wrong address”
  • “Order not received”

Request for Information Question:

  • “Questions regarding a return”
  • “Order status”
  • “Enquiry about an exchange”

Return/ Replace Question:

  • Return refused although i have tag and receipt
  • “Return exchange”
  • “Return”

Payments and Charges Question:

  • “30 pct coupon”
  • “Associate at your Chesterfield Mo location took my money on a refund I made”
  • “Report fraud of your brand name”

Product/ Service Question:

  • “Have Ralph Lauren Jacket that is damaged”
  • “Defective products”
  • “I'm 62 years old in a customer of theirs forever few years back they start making a product that I was so glad I found 27 years prior to that myself and a lot of other women have something going on with them that all perfume changes smell after we pu”

Staff Question:

  • “Problem with service”
  • “Complaint rude employees”
  • “Poor service”

Refund Question:

  • “Refund”
  • “Why did they refund my mone to a cc i don't have”
  • “Want money back”

Activation/ Cancellation Question:

  • “Reason for cancelled order”
  • “Cancelled order”
  • “Cancel exchange request”

Employment Question:

  • “Copy of W2”
  • “1099 from Kernersville nc. I moved and need to file taxes”
  • “Payroll help”

Website/ Application Question:

  • “Order online inquiry”
  • “Order online”
  • “Trying to order & the web site is not working”

Cards Question:

  • “Gift cards”
  • “I applied for Ralph Lauren credit card and did not receive it”
  • “Order coat with gift card”

Account Question:

  • “Text Subscription problem”

Other Question:

  • “I din t recibe my order”
  • “Need to do a purchase”
  • “Jumper buing”

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