Contact Ralph Lauren Customer Service
Contact Information
Ralph Lauren Phone Numbers
Toll-Free Number:
- (888) 475-7674
Customer Service:
- (888) 475-7674
Legal Department:
- (212) 705-8200
- (800) 352-5267
Ralph Lauren Chat:
Ralph Lauren Email:
Headquarters Address:
Ralph Lauren VP, Performance Marketing
601 W. 26th Street, 8th Floor
625 Madison Avenue, 7th Floor
New York,
New York
10001
United States
Other Info:
Customer Assistance
Monday to Friday
8 AM to 12 AM ET
Saturday & Sunday
9 AM to 7:30 PM ET
Help in Social Networks:
Summary of Ralph Lauren Customer Service Calls
144
TOTAL
CALLS
CALLS
81%
SUCCESSFUL
CONNECTIONS
CONNECTIONS
04:14
AVG CALL
DURATION
DURATION
21%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Ralph Lauren to Ask about:
Payments and Charges Question:
- “Fraudulent charge”
- “Charges to my bank”
- “Payments not going through”
Request for Information Question:
- “Inquire about a chocolate polo cap”
- “Because I need something because of some complaints and concerns that I have”
- “Questions about how to use cologne”
Staff Question:
- “Very bad service” , Review # 1229583
- “I am a very loyal customer and I am very dissatisfied with the service that I have received but I am also due a refund that has yet to be returned to my account.”
- “To speak to a customer service representative”
Return/ Replace Question:
- “Refusal to honor return policy” , Review # 1373237
- “Return”
Shipping and Delivery Question:
- “Shipping”
- “Have not gotten paid for working”
Employment Question:
- “Unpaid wages”
Website/ Application Question:
- “Website doesnt load”
Product/ Service Question:
- “TO CHECK ON A PRODUCT”
Refund Question:
- “Why did they refund my money”
Cards Question:
- “I ordered shirts but never received a conformation email but my card was charged.”
Other Question:
- “Marketing”
- “Adp”
- “Looking for gift”
Ralph Lauren Rating Stats
About Ralph Lauren
Ralph Lauren Return Policy
Ralph Lauren Delivery Policy
Ralph Lauren Terms of Service
Ralph Lauren Privacy Policy
Ralph Lauren FAQ
Top 5 Ralph Lauren Services
Top 5 Likes about Ralph Lauren
All the traditional classic polo shirts and color selection, Cologne, Brand, I did like this brand, Satisfactory
Top 5 Dislikes about Ralph Lauren
Quality and customer service, Poor quality, Nightmare customer service, Worst service ever, Poor customer service
Top 5 Related Companies
Summary
- Official company name: Ralph Lauren
- Type of Business Entity : Public
- Founder: Ralph Lauren
- Foundation date: 1967
- Specialty: Footware and Clothing
- Area served: Worldwide
- Subsidiaries: Club Monaco Corporation, Polo Jeans Company, LLC, Ralph Lauren Home Collections, Inc., Ralph Lauren Media, LLC, Ralph Lauren Watch and Jewelry Company SÀRL (50%), RL Fragrances, LLC
- Product and services range: Tailoring, Gift Services
- Collections: Polo Ralph Lauren, Ralph Lauren Collection, Lauren Ralph Lauren, Double RL, Ralph Lauren Childrenswear, Denim & Supply Ralph Lauren, Chaps, and Club Monaco
Ralph Lauren is ranked 2 out of 194 in Fashion category
Area Served
Canada
Payment Methods
