Ralph Lauren
Reviews and Complaints
Shoe sole
I ordered a pair of faxon canvas low sneakers that were navy blue and lime green. I was originally happy with the purchase and started to wear the shoes out.
But i had to stop wearing them because the soles of the shoes popped out and now do not stay in place. I had nothing but good service from Ralph Lauren Polo in the past , but now I am an upset customer.
I can't wear these shoes because the sole of the shoe moves around and is not attached like it should be to the bottom of the shoe. I wish I had known this would happen so I could have bought a different pair that wouldn't have done this.
Preferred solution: Let the company propose a solution
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Verified Reviewer | Birmingham, MichiganShirts Don't Hold Up
- Poor quality
Preferred solution: Let the company propose a solution
Spanish Flag in Barcelona Ralph Polo shirt
Preferred solution: Let the company propose a solution
Ralph Lauren Jacket Review
Poor quality of products
To whom it may concern,
My name is Daiva Gelciene, a consistent customer of your brand for many years. I always thought that your brand offered only the highest quality products which is why I love Ralph Lauren. Unfortunately, I bought a dress with really poor quality and disappointing material. I only wore it the one time and unfortunately it destroyed many of my expensive personal belongings.
14-02-2015 was my wedding anniversary, so obviously I wanted to look amazing and unique this amazing day. For this occasion, I bought an elegant beautiful dress from Ralph Lauren outlet on 4th of January 2015 in Kildare village, Ireland. Please, notice attached pictures. Midway through on my memorable day, I began to notice strange things. First of all, we were having a nice dinner at a restaurant, and I noticed that the chair and tablecloth got stained dark blue from white where I was sitting . Secondly, my nails colour had changed too. Then I noticed that my clutch has some strange dark shades, and later I saw my lovely white watch (one of my gifts and it means a lot to me) had become blue. The whole evening I felt embarrassed and self conscious and could not enjoy our meal, because I kept thinking what was going wrong.
The next morning when I woke up and I saw that even my bedding was covered with blue spots. This is ridiculous and embarrassing, my body was all painted in dark blue, because of this dress from Ralph Lauren. It’s a totally understandable thing when you need to wash it separately due to colour running as it says on the label. But that’s totally different situation, because this dress made dirty surfaces on me and surrounding me (like my husbands shirt). Furthermore these stains cannot be rewashed or removed.
i am still waiting any receive from this company. Maybe to somebody happened such a thing, please answer.
- I did like this brand
- Disappointed material
Preferred solution: Full refund
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The same thing has happened with me. Did you have any luck getting customer service to replace the shirts? I can't even get through to anyone at their customer service line!
I agree totally. The middle button hole on many of my pricey Ralph Lauren golf polo shirts no longer keeps the button in place! Customer Service at Lauren's would do nothing,,not interested in seeing the goods, no offer to tighten the button hole, Nothing,This is a good for nothing service!