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Ralph Lauren - Polo shoes
Ralph Lauren - Polo shoes
Ralph Lauren - Polo shoes
Ralph Lauren - Polo shoes
I have a complaint about a pair of Polo shoes that I purchased. I sent pictures and in an email to Polo complaints about 3 months ago and never received a response. I'm hoping I wasn't just simply ignored and perhaps my emails was misplaced. I have a pair of pol shoe...
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Review
#1102226 Review #1102226 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$60
Preferred solution
another pair of the same kind of shoe would be fine. Size 8

Ralph Lauren - Defective tennis shoes

3.1
Details
Ralph Lauren - Defective tennis shoes
Ralph Lauren - Defective tennis shoes
About 5 weeks ago and yes I did file complaint
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Review
#1078514 Review #1078514 is a subjective opinion of poster.
Reason of review
Damaged or defective
1.0
Details
Ralph Lauren - Inferior Product
Recently I purchased a pair of Ralph Lauren pants at Macy's St. Claire Sq. store. After wearing them the second time I noticed a big opening next to the zipper. Upon closer inspection, it was evident that it had not been stitched properly since the opening was in the...
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Review
#1033792 Review #1033792 is a subjective opinion of poster.
Cons
  • Quality
Reason of review
Damaged or defective

Ralph Lauren - Untruthful description of products online

2.9
Details
Ralph Lauren - Untruthful description of products online
Ralph Lauren - Untruthful description of products online
I ordered one silk short sleeved sweater and three sleevless sweaters online. The description online for one was 80% silk and 20% cotton. When I received it, the fabric label actually said 17% polyester. For the three sweaters, the online descriptions clearly spelled "merino wool". But they didn't feel like merino when I opened the package. So I checked and sure enough, all three fabric label simply said "wool". I would never order these sweaters if I knew they were made of common wool that could cause rashes on me. I emailed their customer service about this, and was simply told I could return their product, and they charge $5 for each return. No apology for their deception at all. I attached here picture and a pdf. version of their online description of one product.
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Review
#1026413 Review #1026413 is a subjective opinion of poster.
Cons
  • Quality and customer service
Reason of review
Not as described/ advertised
Loss
$120
Preferred solution
Let the company propose a solution
2.9
Details
Ralph Lauren - Shoe sole
I ordered a pair of faxon canvas low sneakers that were navy blue and lime green. I was originally happy with the purchase and started to wear the shoes out. But i had to stop wearing them because the soles of the shoes popped out and now do not stay in place. I had...
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Review
#964985 Review #964985 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$65
Preferred solution
Let the company propose a solution
Ralph Lauren - Jeans developing tears by belt loops within 2-3 months and no refund
I've been purchasing Ralph Lauren clothing for many years and it has been of good quality and comfort. However, 2 pairs of identical jeans were purchased in August and September 2016 from Ralph Lauren's uk online store. By November 2016 both pairs had developed tears...
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Review
#958312 Review #958312 is a subjective opinion of poster.
Reason of review
Bad quality

Ralph Lauren Shirt Review

Ralph Lauren - Simple Review #1465057553
Holes appear on two sweaters some shorts n shirts in polo ....other brands i dont have a problem with
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Review
#859827 Review #859827 is a subjective opinion of poster.
Reason of review
Damaged or defective
Product Support - non existant with Ralph Lauren
I want to just say how displeased I am with your customer service and product support. I purchased a Reversible mens belt the Fist time from Macys which fell apart. Then purchased the same exact belt from Lord & Taylor which also fell apart. - after that time I went...
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2 comments
Anonymous
#1370806

made in china! nuf said

Review
#820455 Review #820455 is a subjective opinion of poster.

Ralph Lauren in Bethel, Ohio - Polo Socks

3.8
Details
Ralph Lauren - Polo Socks
Ralph Lauren - Polo Socks
Only wore and washed these socks a few times and *** emerges by the toe seam. At the same time, the top end of the other sock is unraveling. Major disappointment. I read that Polo does not take returns without receipt and these were a gift. I don't even know what store they came from. It's just poor quality. Heck, I don't even have pets to blame this on. All I want is an exchange of the product. Just another pair to replace the existing pair that failed me. Nothing more and nothing less. The sad part is that I have always been happy with Polo quality.
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Review
#767699 Review #767699 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$8
Preferred solution
Let the company propose a solution
1.7
Details
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My Nightmare Experience with the Customer Assistance Department of Ralph Lauren I have been an avid admirer and a regular customer of the brand Ralph Lauren for many years. This year however, I think you have hit it out of the ball park with your new collection of...
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1 comment
Anonymous
#1092111

If Ralph Lauren spends the money to have its OWN U.S.customer service. It should train them to match the retail market they serve. Messing orders up where customers lose the ...

Review
#754745 Review #754745 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$110
Preferred solution
Let the company propose a solution
Tags
  • Customer Service and Delviery
  • Cardigans