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Do not buy any items that has zippers ! They have very poor quality zippers. I bought a vest and after a few use zipper broke. When I called customer service they said i must pay for the zipper repair 55 dollars. I was shocked to hear this. It was defected item and...
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1.0
#1016377
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I am a long time customer of Polo/Ralph Lauren. I purchased a pair of Ranger Brandy Timber brown boots and the sole on both boots have completely separated from the boots. I have worn the boots fewer than 10 times in a year. As a long time customer, I am very...
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3.1
I didn't like
  • Poor quality
#995135
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I purchased a pair of Ralph Lauren polo the Roland 10 and a half D leather upper leather fabric lining 1934 j13 made in China the problem I'm having is the front Soul does not go out far enough in front of the toe of it and it's wearing the leather out I have a hole in...
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#991042
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Ralph Lauren - New shirt sleeve polo button came off

Ralph Lauren
#1045523
The bottoms button came off of a brand new polo shirt the second time I wore it. I have already thrown away the ticket or I would have went to the store and showed the manager what happened and demanded an exchange.
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Purple Label Polo Review

Ralph Lauren
#1032765
third class experience with raulphlauren
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Polo Custom Fit Shirt Review

Ralph Lauren
#1032764
5.0
Details
i have given order last week no mail from u yet pls update my status soon
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Delivery Service

Ralph Lauren Paint Review

Ralph Lauren
#1011596
1.0
Details
Discontinuance of your paint! Right in the middle of remodel. Now I have to repaint everything which ends up costing me double if not tripple the amount. I will never buy another product from your company again. Customer service was absolutely useless.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Website
I place a order and never received it and now im getting run around about my money.
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Anonymous
Spydy

I have the exact situation plus I was double charged. Items never received and they are not responding to my emails at all. Worst every customer service. I have attached lette...

3.3
#989960
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Went to Ralph Lauren Outlet at Waikele (HI) on Black Friday, 11/26/16, and bought some items there that were on sale. Changed my mind and returned some items valuing $100. When I received my credit card statement about month after transaction, all charges were posted,...
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I didn't like
  • Charge refund
#977779
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i have payed four items around 170 Australia Dollars and i have not received the three items after 30 working days. I am so disappointed and angry that i would not use any of the raoph lauren products again in my life. it is a cheating company. Transaction No.:...
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1.0
I didn't like
  • Nightmare customer service
#977182
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website confusing and not accurate called customer service and received run around after 1/2 hour wait didn't have time to understand my issue and rushed me off phone stating when you get it return it to the store gave us no satisfaction or concern for the customer...
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#967706
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Ralph Lauren - Shoe sole
I ordered a pair of faxon canvas low sneakers that were navy blue and lime green. I was originally happy with the purchase and started to wear the shoes out. But i had to stop wearing them because the soles of the shoes popped out and now do not stay in place. I had...
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2.9
#964985
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Ralph Lauren - Jeans developing tears by belt loops within 2-3 months and no refund
I've been purchasing Ralph Lauren clothing for many years and it has been of good quality and comfort. However, 2 pairs of identical jeans were purchased in August and September 2016 from Ralph Lauren's uk online store. By November 2016 both pairs had developed tears...
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#958312
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I purchased a Ralph Lauren dress for $159 and it faded the first time I wore it. The dress was black with white color panels across the top and down one side. The colors were different fabrics sewed together; the very popular color panel dresses. After I took off the...
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#949501
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