Ralph Lauren Reviews and Complaints
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ISSUES RESOLVED
143
TOTAL REVIEWS
$9.6K
CLAIMED LOSSES
$260
AVG LOSS
20K
PAGE VIEWS
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Cons
- Quality and customer service
- Poor quality
- Racial profiling
Pros
- All the traditional classic polo shirts and color selection
- Cologne
- Brand
Latest review first
- Latest review first
- Most helpful reviews first
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I am very disappointed in the quality of your polo shirts and sweaters. The quality is below standard. Shrinkage, poor quality collars and uneven fit. Your prices reflect a quality product that look good, fits well and lasts. Unfortunately not the case. I would hope...
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Review
Ralph Lauren - Mis tagged
I made my complaint. They made it right. I have no further complaints. Still a Satisfied Customer. Thanks.
Review
Service
Reason of review
Good customer service
Ralph Lauren - Gifted wrong size casual pants
I was gifted the wrong size. Should've been 40w 32L. Instead, I couldn't get them around my waist. Mis tagged for sure. The store was Carson's. They have since went out of business. Please help me. I thank you in advance. Sincerely. Vernon.
Review
Product
Ralph Lauren - Terrible customer service
Shopped early fot polo shirt for my son. It was too big so teordered in a smaller size and returned large polo. I was informed that they would not issue a refund since it eas over 120 days. No excuse. Amazon and Zappos bend over backward to please their customers. Not so for this comoany. You lost a customer. Hope it was worth it.
Review
What a crock of you know what. I purchased a Polo winter down coat the zipper slider breaks. I return it to Burlington Coat Factory and get the same exact style. Get it home my son tries it on and zips it. Same result. OK. I'm disappointed but we like the coat. It was...
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Review
Reason of review
Damaged or defective
Loss
$25
Preferred solution
Is to take it on the chin. I might be a peon to them but they cant have anymore of my money.
I purchased a Ralph Lauren winter jacket and the feathers are coming out of the jacket onto everything. The car seTs are covered with feathers and my clothing underneath the jacket are also covered.
The jacket appeared to be beautiful. The jacket looses its feathers every time I wear the coat. The car seats are covered and any piece of clothing that I wear is covered.
Review
Reason of review
Bad quality
Loss
$80
I've placed an order on Friday about 1pm through my mobile device and paid £20 for next day delivery. Today I've just found out that they don't do deliveries on weekends and orders placed after 12pm on Friday are processed on Monday and respectively shipped on Tuesday...
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Review
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Full refund
Ralph Lauren in Locust Grove, Georgia - Misinformed by corporate
Didnt receive birthday coupon birthday was thankgiving day drove a hour in half to store in locus grove manager Monique stated its nothing she can do contact corporate while in store automatic message stated close for inclement weather poor customer service i received
Review
Service
Reason of review
Poor customer service
In 2012 I was incarcerated at TDCJ-Wynne Unit, Huntsville, TX. Without my knowledge someone had been using my identity. For 4 years they spent money on behalf on cars, clothes, jewelry, etc. Setting records at USPS, FED EX, AND INTERNATIONAL SHIPPING RESOURCES AROUND...
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Review
Ralph Lauren - BIG DISAPPOINTMENT
Dont waste your money and time. I made online order where everything shows it is shipped in 2 days. I paid with papal fortunately. I never heard anything from them. I have just got the order confirmation email but that was it 
Review
Product
Pros
- All the traditional classic polo shirts and color selection
- Cologne
Cons
- Misrepresented item
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I wouldn't be caught dead in any of those dippy clothes. If my family buries me in one (not likely !) , I will haunt them for eternity. I cannot understand the obsession with ...