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Ralph Lauren - Fraud

I want to dispute transaction 291818203. It was not an authorized purchase on vanilla git card ************2680.
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ID
#1631512 Review #1631512 is a subjective opinion of poster.
Location
Newark, New Jersey
Reason of review
Problems with payment
3.0
Details

Update by user Aug 20, 2019

No. Everything that has happened is in my review.

Original review posted by user Aug 18, 2019

All the brick-and-mortar and online retailers listed at the chaps.com "where to buy" page have either stopped carrying Chaps Petites or only have old clearance items that no one wants. I have had numerous conversations...
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ID
#1627187 Review #1627187 is a subjective opinion of poster.
Service
Ralph Lauren Customer Care
Pros
  • Clothing styles and fit
Cons
  • Availability of chaps petites
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I did some shopping at the Riverhead Polo factory store. I couldn't find certain items in certain colors or size. I had to purchase the items on line in the store, the sales person didn't try to assist me to locate other colors, they weren't knowledgeable of the brand....
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1 comment
Khai
#1725103

Do you know how foolish you appear by claiming that this is racial profiling? You are only ASSuming this is racial profiling.

You are the racist one.

The only way that people like you are going to stop playing the race card is if you are sued, deported and slapped across the face for the false claim. You are the only one that has an issue with your race.

ID
#1608432 Review #1608432 is a subjective opinion of poster.
Location
Brooklyn, New York
Service
Ralph Lauren Customer Care
Cons
  • Racial profiling
Reason of review
Poor customer service
Preferred solution
Apology
I recently purchased a set of Lauren Sheets After washing them twice in a row sleeping on them once got up and washed them again with detergent and softener and their still stiff like cardboard
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1 comment
Anonymous
#1735366

I bought two sets of sheets and they were like cardboard and still are several months later. They also had an odor when I unpackaged them that took a couple washings in hot water and vinegar to remove. Not a happy customer.

ID
#1605737 Review #1605737 is a subjective opinion of poster.
Location
Fairfield, Connecticut
Product
Ralph Lauren Sheet Set
Reason of review
Bad quality
Loss
$50
Preferred solution
Let the company propose a solution
1.0
Details
This is a sad day. I used to be a huge polo fan, purchasing clothing on a regular basis. I went into the Outlet Store in Chesterfield, MO, with my family to shop and walked by 8 sales associates. Not one addressed me or greeted me. I was not dressed wearing my wealth...
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ID
#1590372 Review #1590372 is a subjective opinion of poster.
Location
Roselle, Illinois
Service
Ralph Lauren Manager
Cons
  • Do not respond to customer complaints
  • Out of control management
  • Horrible customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Ralph Lauren - Discriminated against

Ralph Lauren Company store refuse to sell me more than 5 items (they said was company policy) how ever , a white lady was willing to buy 25 items. I think it is time to create a boycott against this brand
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ID
#1575050 Review #1575050 is a subjective opinion of poster.
Location
Lynn, Massachusetts
Service
Ralph Lauren Customer Care
Cons
  • Poor customer service
  • Nightmare customer service
  • Racial profiling
Reason of review
Poor customer service
Preferred solution
apply your policy equal to whites and minorities

Ralph Lauren - Defective product

In the last six months I bought the green men's cologne (18j 404T, 18J 3019) twice, but I could not use them twice because it was impossible to use the content which, as it did not come as if I was pushing the export mechanism . In my attempt to remove the extraction mechanism, the contents evaporated soon after it was impossible to seal the mucilage. If you want, I can send you pictures of the bottles
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ID
#1574931 Review #1574931 is a subjective opinion of poster.
Location
Athens, Attica
Product
Ralph Lauren Perfume
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Full refund

Ralph Lauren - Upset and felt the most uncomfortable

Ralph Lauren - Upset and felt the most uncomfortable
Today me both young sons when into Ralph to return a charger cable I did not need,so I continue to do my shopping with my wife and kids but my kids notice 2 security hards going everywhere in the store we went to i really felt uncomfortable do to the fact I am Hispanic bawld n I do have visiable tattoos I understand how can they make me and family feel so uncomfortable wanting never shop at Ralphs again.you can reach me at frankrojas0928@icloud.com
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ID
#1570774 Review #1570774 is a subjective opinion of poster.
Location
Riverside, California
Service
Ralph Lauren Customer Care
Pros
  • Very upset
Cons
  • Racial and judgement
  • Racial profiling
Reason of review
Discrimination

Ralph Lauren - Was told someone would contact me. The rep was very polite and well informed.

Bought a wonderful king blanket from Macy’s and don’t have receipt so they won’t take back. I have washed twice now it won’t fit my bed.
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ID
#1569299 Review #1569299 is a subjective opinion of poster.
Service
Ralph Lauren Customer Care
Reason of review
Good customer service

Ralph Lauren - Low quality earring wires

I bought Ralph Lauren thinking it may be higher quality than other brands at Macy's, but when I wore the earrings, they were painful in my pierced ears - in the same way very cheap earrings are. When I tried to return them, I Macy's would not take them even though I had the receipts because I did not have the tags or boards they came on. I contacted Ralph Lauren and the response was dead silence. I will never buy this brand again.
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ID
#1539801 Review #1539801 is a subjective opinion of poster.
Product
Ralph Lauren Earrings
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund

Ralph Lauren - Discriminated Against WHILE WEARING SAME BRAND CLOTHING

2.7
Details
Bought over $900 in the OKC outlet store with my bf. Apparently if you don't look rich or have tattoos, staff will follow U like a criminal. They even called outside security to stand by while trying on clothes. Their manager even came in on her day off to be nosy. I've had their staff abruptly end chat when I tried to hang up. I've called over 3 times. Finally this lady Danielle helped me and I'm waiting on more communication. I think they're trying to be slick and wait passed the grace period on which it can no longer be filed as a complaint.
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ID
#1528649 Review #1528649 is a subjective opinion of poster.
Service
Ralph Lauren Customer Care
Cons
  • Worst service ever
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
I am very disappointed in the quality of your polo shirts and sweaters. The quality is below standard. Shrinkage, poor quality collars and uneven fit. Your prices reflect a quality product that look good, fits well and lasts. Unfortunately not the case. I would hope...
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1 comment
Anonymous
#1678967

I wouldn't be caught dead in any of those dippy clothes. If my family buries me in one (not likely !) , I will haunt them for eternity. I cannot understand the obsession with dressing gown men like litle boys and want no part of it.

ID
#1522877 Review #1522877 is a subjective opinion of poster.
Product
Ralph Lauren Shirt

Ralph Lauren - Mis tagged

5.0
Details
I made my complaint. They made it right. I have no further complaints. Still a Satisfied Customer. Thanks.
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ID
#1511854 Review #1511854 is a subjective opinion of poster.
Service
Ralph Lauren Customer Care
Reason of review
Good customer service

Ralph Lauren - Gifted wrong size casual pants

5.0
Details
I was gifted the wrong size. Should've been 40w 32L. Instead, I couldn't get them around my waist. Mis tagged for sure. The store was Carson's. They have since went out of business. Please help me. I thank you in advance. Sincerely. Vernon.
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ID
#1508775 Review #1508775 is a subjective opinion of poster.
Product
Ralph Lauren Pants

Ralph Lauren - Terrible customer service

1.0
Details
Shopped early fot polo shirt for my son. It was too big so teordered in a smaller size and returned large polo. I was informed that they would not issue a refund since it eas over 120 days. No excuse. Amazon and Zappos bend over backward to please their customers. Not so for this comoany. You lost a customer. Hope it was worth it.
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ID
#1453628 Review #1453628 is a subjective opinion of poster.
Service
Ralph Lauren Customer Care