Ralph Lauren
Reviews and Complaints
$11.8K
CLAIMED LOSSES
160
TOTAL REVIEWS
22.1K
PAGE VIEWS
Ralph Lauren - Please stop sending emails!
Operator at rl co. Said she would take care of this annoying problem. I appreciate her effort.
ID
Ralph Lauren - Why do you need my email address????
I purchased several items of clothing from the Ralph Lauren Factory Store in Charleston, SC. I came back to the store later that same day to return two of the items. I had my receipt with me and the clothes had all tags attached. The employee would not process the return without me providing an email address to them. There is nothing in their return policy saying this was their policy. This is an invasion of privacy and I will NEVER shop at their stores again.
ID
Product
Ralph Lauren Shirt
Ralph Lauren - Racist employees
An employee named Chris in the chesterfield Missouri store asked my wife if she could understand English (she’s a corporate attorney btw) and followed her and my kids around the store relentlessly claiming they were making a mess. I never let them out of arms length in public nor does my wife. When we asked to speak to his manager he continued lying saying he was the manager until he finally produced a manager for the store who was equally worthless. I called corporate and two weeks later still nothing. Screw polo never shopping there again
ID
Service
Ralph Lauren Manager
Pros
- I used to like it
Cons
- Racist inept people that do not care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I have bought Polo shirts for a very long time and have not had any complaints until the last 3 or 4 years. I wear a lot of navy blue, black, and different shades of green. After a few months I start to see the color in the collars fading. When that happens you can`t...
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ID
Product
Ralph Lauren Shirt
Reason of review
Bad quality
Loss
$1500
Preferred solution
Full refund
Tags
Ralph Lauren - Replacement
Damaged underwear During Delivery Free Replacement My Email Is ChristianJDaniels@Icloud.com
ID
Pros
- Very upset
Cons
- Worst service ever
Reason of review
Warranty issue
Loss
$50
Preferred solution
Full refund
Tags
Ralph Lauren - Fraud
I want to dispute transaction 291818203. It was not an authorized purchase on vanilla git card ************2680.
ID
Reason of review
Problems with payment
Update by user Aug 20, 2019
No. Everything that has happened is in my review.
Original review posted by user Aug 18, 2019
All the brick-and-mortar and online retailers listed at the chaps.com "where to buy" page have either stopped carrying Chaps Petites or only have old clearance items that no one wants. I have had numerous conversations...ID
Pros
- Clothing styles and fit
Cons
- Availability of chaps petites
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I did some shopping at the Riverhead Polo factory store. I couldn't find certain items in certain colors or size. I had to purchase the items on line in the store, the sales person didn't try to assist me to locate other colors, they weren't knowledgeable of the brand....
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ID
Service
Ralph Lauren Cashier
Cons
- Racial profiling
Reason of review
Poor customer service
Preferred solution
Apology
I recently purchased a set of Lauren Sheets After washing them twice in a row sleeping on them once got up and washed them again with detergent and softener and their still stiff like cardboard
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1 comment
I bought two sets of sheets and they were like cardboard and still are several months later. They also had an odor when I unpackaged them that took a couple washings in hot water and vinegar to remove. Not a happy customer.
ID
Reason of review
Bad quality
Loss
$50
Preferred solution
Let the company propose a solution
This is a sad day. I used to be a huge polo fan, purchasing clothing on a regular basis. I went into the Outlet Store in Chesterfield, MO, with my family to shop and walked by 8 sales associates. Not one addressed me or greeted me. I was not dressed wearing my wealth...
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ID
Cons
- Horrible customer service
- Out of control management
- Do not respond to customer complaints
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
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Do you know how foolish you appear by claiming that this is racial profiling? You are only ASSuming this is racial profiling.
You are the racist one.
The only way that people like you are going to stop playing the race card is if you are sued, deported and slapped across the face for the false claim. You are the only one that has an issue with your race.