100 Premium Outlets Dr, Blackwood, NJ 08012
Not resolved

I bought two shirts marked XL on Labor Day. I tried one on in the store and it fit,I took home twoXLs. It was too warm to wear them for a month so when it got cold iwore one and it fit,when i went to wear the third one it was way too small.I took it back to the store and tried to exchange it for the same item.They would not take it back even though I had credit card proof of purchase and had promotional offers on my email which they claimed to not have,Don’t bother to call their complaint number because they will keep lying to you as they have to me for a month They even accused me of stealing the item even though my credit card showed that I bought it

Product or Service Mentioned: Ralph Lauren Shirt.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $50.

Preferred solution: Exchange for correct size .

Ralph Lauren Pros: I used to like it.

Ralph Lauren Cons: Worst service ever, Misrepresented item.

  • bad service
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