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I agree, some of the quality of materials and product is not what it used to be. However, this is about the "sales" they have on their websites.

We just went through a situation with RL where we found multiple - 8 issues - selling items they don't have and changing pricing is the worst. It is such a shame. Used to be one of the good guys! No more.

To all potential customers - read everything - click on all details - you will be surprised. Take out your calculator to see if the pricing is correct. Call the second you don't receive one item. These end up being unbelievable issues - like, unbelievable.

Then you call in and wait for 30 minutes to talk to a rude person who blames you for not getting an email and not knowing they are selling items they don't have which somehow change pricing on the other items you bought???????????

Unfortunately, it is time to stay away from RL - sigh..........no where near what they used to be. :(

User's recommendation: Say goodbye to RL.

Ralph Lauren Pros: Used to be awesome.

Ralph Lauren Cons: Scamming customers, Poor quality.

Location: 650 Madison Avenue, New York, NY 10022

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