Ralph Lauren
Reviews and Complaints
17.8K
CLAIMED LOSSES
169
TOTAL REVIEWS
24.7K
PAGE VIEWS
Ralph Lauren Reviews
Review in Footwear and Clothing category from London, London
I placed an order. I have got confirmation from them about my order and said they will process it. Next day I have got call that item is not in stock anymore as payment was authorised a bit late. When I placed an order online money has been deducted straightaway from my account. As when it divert to payment section bank allow the authorisation and then they confirm the order if bank wouldn't allow authorisation then they wouldn't confirm order. Clearly they are lying to me. So annoyed. Don't ever shop from Ralph Lauren. Very bad customer service
ID
Location
London, England
Reason of review
Order processing issue
New Reviewer
Ralph Lauren Shirt Review from Hillsborough Township, New Jersey
Purchased a mens dress shirt the other day. Original cost $145, although i bought it on sale. Anxious to wear it so popped it into the washing machine but forgot to *** the blue hang tag label. Well..blue dye from the *** label ran and ruined the shirt. I admit was dumb of me to forget to take the price and label off but have done this many times with other brands. Honestly what *** at ralph lauren designed label tags that run blue dye. I am sure i am not the first to forget a label removal . I contacted the company for any help or advice and to alert them that their tags ruin clothes. Obviously werent concerned or this review would be going another direction. Now have a very expensive rag
ID
Location
Hillsborough Township, New Jersey
Product
Ralph Lauren Shirt
Cons
- Quality and customer service
Reason of review
Bad quality
Ralph Lauren Shirt Review from Northbrook, Illinois
White tees material has gone downhill, thin and poor fitting. A short sleve shirt color rubbed off-never seen that before. The dye used is garbage. Dress khaki waist of 34 is not consistent with their jeans. There is probably a 2 inch difference between the two. Polo shirt- i like them but a mesh big pony polo i own is not the same material as the others. The mesh seemed to be way to tightly woven that i cant manuver in it. It pulls on me when i move around, very constricting. Not surprised why the stock is down in the past few years......people dont want to buy *** quality for a big price.
ID
Location
Northbrook, Illinois
Product
Ralph Lauren Shirt
Reason of review
Bad quality
Ralph Lauren Shoes Review from Miami, Florida
Bought these shoes less than 6 months ago only wear them when going out.not to work,not everyday just casually out and about in my opinion your shoes are overpriced and junk my wife also bought a pair last year and the same thing happened to hers. We have bought shoes from walmart for the sole purpose of wearing them to work and there product last longer and way cheaper .my suggestion to you is make a better product for your high dollars shoes or drop the price to ten dollars for the shoes you sell
ID
Location
Miami, Florida
Product
Ralph Lauren Shoes
Reason of review
Pricing issue
New Reviewer
Spanish Flag in Barcelona Ralph Polo shirt
I bought a Ralph Polo Barcelona shirt and unfortunately it had the Spanish flag instead of the Catalan Flag (the online picture was not clear). It is disgraceful. I had to return it. May be some uniformed or "mesetarian" (plateau) people like to have a Barcelona shirt with a Spanish flag, but the vast majority of the Catalan people prefer the Catalan flag, la senyera. I really hope that one day Ralph Polo will make a Barcelona or Catalonia shirt with the Catalan flag, it bet it would sell in the tens of thousands in Catalonia. If someone from markerting is reading, please make the suggestion and you will get a bonus, but do not distribute the shirt in the rest of Spain. Alexandre Valert, Massachuusetts.
ID
Location
Andover, Massachusetts
Product
Ralph Lauren Shirt
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Polo clothes stain child's skin
Polo clothes stain child's skin. We had a shirt for our baby from Ralph Lauren the red label inside leaked bright red dye and stain the child's skin it stayed on for 2 days and despite bathing 4 time the dye remained. Their customer service has been disgusting and having been a loyal customer for 15 years will now be boycotting the brand. Ithink the quality has been going down hill for the last few years anyway. If compare my older Ralph Lauren clothing to the newer equivalent the quality and fabric seems of a lower quality and seems to fade and not last as long. Over priced garbage and their attitude to a new born was disgusting.
ID
Location
Brisbane, Queensland
Reason of review
Bad quality
Loss
$1200
Ralph Lauren Shirt Review
Holes appear on two sweaters some shorts n shirts in polo ....other brands i dont have a problem with
ID
Location
Blytheville, Arkansas
Product
Ralph Lauren Shirt
Reason of review
Damaged or defective
Ralph Lauren Jacket Review
Hi bought 2 jackets out off house of frazer in belfast lovley coats ibought one blue one black they cost £300 for 2 very dissapointment with black one i have only wore it twice and zip broke i took it to menders but they said zip they would replace it with would not be as good so i did not bother getting it done no problem with blue one as iwear it all the time it would have been nice if black one was as good as blue one itook it back to house of frazer but could not find recieptthey said they could do nothing to help as i am disabled it took me an oftel long time to save up to get coats is there any way you could change coat as it would very much appreached if not i will be stuck with coat that will be no good to me would there be any change replying to this text message as i have no other way of getting in touch hope you can help and my be replace for new one it would be very nice to be able to have the choice of haveing 2 coats to choose from rather than one thanks very much for you timeif you can not help thanks any way for you time my email address is adriankane29@***.com or telephone 0792657**** thank you
ID
Location
Belfast, Belfast
Product
Ralph Lauren Jacket
Reason of review
Bad quality
Ralph Lauren Shoes Review
Ordered two items shoes & a hat both white the shoes looked worn & scuffed & fingerprints & the hat had what looked like black soot on the bill and was horribly wrinkled. I wanted an exchange for the shoes but they just gave me a refund which was confusing also they made me keep the hat poor customer service poor items will never order from them again.
ID
Location
San Jose, California
Product
Ralph Lauren Shoes
Reason of review
Bad quality
Ralph Lauren Hoodie Review from Warwick, Rhode Island
No I usually only by clothes from Ralph Lauren Polo becuase they offer a tall size(I'm 6'4) I'm usually very happy with the stuff I order but there has been time when I'm not happy. I perchased a hoodie recently I love the fit and the cloth used to make it but the zipper was cheap and doesnt say polo it says talon. Now of I pay 145 dollars for a polo sweater i expect it to have a polo zipper (like the hoodies I paid less money for) dont cut conners on an expensive product. I feel cheated.
ID
Location
Warwick, Rhode Island
Product
Ralph Lauren Hoodie
Reason of review
Bad quality
I want to just say how displeased I am with your customer service and product support. I purchased a Reversible mens belt the Fist time from Macys which fell apart. Then purchased the same exact belt from Lord & Taylor which also fell apart. - after that time I went...
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ID
Location
Brooklyn, New York
New Reviewer
Ralph Lauren Fragrance Review
My bottle of Ralph Lauren black is leaking can't I take it back??? Under sale of good act.... Not fit for purpose??
ID
Location
London, England
Reason of review
Bad quality
I bought 2 pairs of Polo signature pants in Sears, in my excitement bec. the fitting is perfect to me, went to alteration store same day. I washed it before I will wear, the fabric is itchy and very stiff, feels very uncomfortably. Second time I washed the same , the...
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1 comment
PissedConsumer1161070
#1161070
When did sears start selling RALPH LAUREN. Sears has polo but it is not RALPH LAUREN POLO.
ID
Location
Edmonton, Alberta
Reason of review
Bad quality
Loss
$60
Preferred solution
Full refund
Dodgy website?
i recently bough some goods from Mail:polostoreonline@***.com Website:www.BuyRLpolo.com.....and unfotunately the 4 polo shirts were small I tried to return the goods to the address in China as per the return address on the packaging. But the goods never reached their destiny. when i queried. they asked me to return to a different address which was ridiculous as i had already sent the goods. to cut a long story shot after querying it several times. three months later, the items have been returned to me. i have tried to contact the store and they since ignore all my emails.they have no contact details apart from email and on their website they claim to have a very helpful customer service But far from it they are dogy. i am stuck with the goods that i dont need. i tried to contact Ralph Lauren customer service and they say they dont own the website and they can't help. so anyone be careful. dont buy anything from them. they will reap you off
ID
Location
Glasgow, Glasgow City
Product
Ralph Lauren Shirt
Reason of review
Poor customer service
Loss
$100
Ralph Lauren Glass frames
Disappointed... I recently purchased a pair of Ralph Lauren frames at Len's Crafters. I I purchased them there and then went to my local Vision Care store and had the glass installed. They didn't carry the Ralph Lauren brand and that's what I wanted. This brand has always had such good quality. Once my prescription was in and I got the glasses home, I realized the frames are very cheap and uncomfortable, compared to past frames. The total cost of my glasses were $619.00 and can't afford another pair! Please advise...
ID
Location
Hudson, Massachusetts
Cons
- Poor quality
- Disappointed material
- Very disappointed in quality of frames
Reason of review
Bad quality
Loss
$619
Preferred solution
I'd like a new pair of glasses with a different Ralph Lauren frame. Total cost of glasses was $619.00
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made in china! nuf said