Unclaimed
Ralph Lauren
Reviews and Complaints
18.7K
CLAIMED LOSSES
185
TOTAL REVIEWS
26.9K
PAGE VIEWS
Ralph Lauren Reviews
Poor Quality Extremely Lousy Fit.
I have been buying Polo shirts for many years. Previously I didn't even have to try them on as I knew the quality and fit was going to be perfect, and it always was. About three years ago something changes and the cut of the shirts became more and more ridiculous. No...
View full review
ID
Reason of review
Bad quality
New Reviewer
Purple Label Polo Review
third class experience with raulphlauren
ID
Reason of review
Bad quality
New Reviewer
Polo Custom Fit Shirt Review
i have given order last week no mail from u yet pls update my status soon
ID
Reason of review
Order processing issue
New Reviewer
Untruthful description of products online
I ordered one silk short sleeved sweater and three sleevless sweaters online. The description online for one was 80% silk and 20% cotton. When I received it, the fabric label actually said 17% polyester. For the three sweaters, the online descriptions clearly spelled "merino wool". But they didn't feel like merino when I opened the package. So I checked and sure enough, all three fabric label simply said "wool". I would never order these sweaters if I knew they were made of common wool that could cause rashes on me. I emailed their customer service about this, and was simply told I could return their product, and they charge $5 for each return. No apology for their deception at all. I attached here picture and a pdf. version of their online description of one product.
ID
Cons
- Quality and customer service
Reason of review
Not as described/ advertised
Loss
$120
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Advanced ReviewerRalph Lauren - Customer Care Review
Update by user Mar 28, 2017
Ralph Lauren was one time some of the best clothing and customer service was incredible, it is not that today, when you call and deal with customer service the people are not knowledgeable about their job, this isn't what's going to make any company better in the long...
ID
Reason of review
Order processing issue
Trash. Only worth $25 now and they charge $150 now, which they can do because they are still coasting off of the strength of the brand from the nineties.
I don't know about Lacoste. I wear Hilfiger and Nautica as they are often better for your money these days. I refuse to pay a premium for a fraction of the quality. Nautica is trash as well but I can buy for them for $30 and they're always on sale.
If I can find a Ralph for like $30 I will buy it but I refuse to pay more than that.
Best Ralph Lauren, for those that can remember, was in 92 and 93. Quality was good in the eighties too but the designs were really boring back then.