Ralph Lauren
Reviews and Complaints

i have given order last week no mail from u yet pls update my status soon

I ordered one silk short sleeved sweater and three sleevless sweaters online. The description online for one was 80% silk and 20% cotton. When I received it, the fabric label actually said 17% polyester. For the three sweaters, the online descriptions clearly spelled "merino wool". But they didn't feel like merino when I opened the package. So I checked and sure enough, all three fabric label simply said "wool". I would never order these sweaters if I knew they were made of common wool that could cause rashes on me. I emailed their customer service about this, and was simply told I could return their product, and they charge $5 for each return. No apology for their deception at all. I attached here picture and a pdf. version of their online description of one product.

Do not buy any items that has zippers ! They have very poor quality zippers. I bought a vest and after a few use zipper broke. When I called customer service they said i must pay for the zipper repair 55 dollars. I was shocked to hear this. It was defected item and they want you to pay for repair. I would never buy anything from them ever again. *** rude company no warranty no guarantee no nothing. You will lose your money if you shop there. Zippers has very poor quality. They don't fix it or replace it if its breaks. You are on your own if something go wrong with the item.

I Received a red velour robe for Christmas; when I washed the red robe cold in water, on the delicate cycle with other dark colors, it shredded red over all my clothes. This is my third (3rd) written complaint and one verbal complaint.

Emploment is a fraud and I want justice its not fair

I went in the Gaffney store brought clothes for my son and he Big and Tall so i pay for it and get it shipped to my home but i never receive the merchandise. Thia was b4 Christmas and i have not receive anything. I want my money back. Bc that is bad business. I WILL NEVER SHOP WITH RALPH LAUREN AGAIN! I THINK I HAVE BEEN SCAM!

I am a long time customer of Polo/Ralph Lauren. I purchased a pair of Ranger Brandy Timber brown boots and the sole on both boots have completely separated from the boots. I have worn the boots fewer than 10 times in a year. As a long time customer, I am very disappointed with this experience. I have purchased and worn Ralph Lauren Clothing, accessories and shoes for more than 30 years and this is the worst experience I have ever had with Ralph Lauren / Polo shoes. Has anyone else had a similar experience? Because this is the first time I have had such a horrible experience with this particular brand, I will not stop wearing the brand, but I do intend to share my experience with the company.

I purchased a pair of Ralph Lauren polo the Roland 10 and a half D leather upper leather fabric lining 1934 j13 made in China the problem I'm having is the front Soul does not go out far enough in front of the toe of it and it's wearing the leather out I have *** in the front of it the shoes I got for Christmas I'm only warm about 8 times what do I do in this situation I took it to a repair shop they said there's nothing they could do I be better off to try to contact someone at the place that I purchased them but I got these for Christmas gift my email address is ralphdorsey@

I purchased items online. Never received the items as they were sent back to sender for no apparent reason. On top of that. They double charged me and never posted the refunds. Multiple follow up emails sent and no decent response n clearly no intention of crediting me back. I have provided a letter from my bank clearly stating the charges but still no response. Cheats?

I place a order and never received it and now im getting run around about my money.

i have payed four items around 170 Australia Dollars and i have not received the three items after 30 working days. I am so disappointed and angry that i would not use any of the raoph lauren products again in my life. it is a cheating company. Transaction No.: Poload10051**** Serial ID(60289): N201611****0350******** Transaction Amount: AUD 81.27 Transaction Date : 18 Nov 2016 GMT Another Order #Poload10051**** (placed on November 17, 2016 5:19:13 AM PST) This is the email i received hanks for your order, you have succeeded in paying for it! This email contains important information regarding your recent purchase– please save it for references. Transaction No.: Poload10051**** Serial ID(60289): N201611****0350******** Transaction Amount: AUD 81.27 Transaction Date : 18 Nov 2016 GMT Description on your billing statement by : Gpay*bulthcompancege （Please kindly note the billing information here is just as a unified payee's name for us which will be shown on your billing statement, Please refer to the website you placed this order for the actual transaction. If any mismatched information you received ,please feel free to contact us.) Note: Regarding to the shipping information, it will be sent automatically to your mailbox. And your order will be delivered within 3 to 30 working days. If you can't receive it in time, please feel free to contact us. If there's any question about the ship date,order quality,cancellations,etc. we suggest you to send inquiries to our after-sales customer service directly to save your time(there is always an email address/"contact us" button on the website), If you couldn't get a reply from them in time, kindly feel free to contact us based on THIS email,it is easier for our action. We value your business,Should you have any concern about this transaction, particularly when you are in DISPUTE with our after-sales department, we look forward to being of help to you. Sincerely, Customer Service Management Center

The polo shirts I bought have the buttons popping open when I wear it. It's an embarrassment. Can you please help in this matter.