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Ralph Lauren - Shirts Don't Hold Up

2.6
Details
I had purchased well over 200 dress and casual shirts over the past 40 years and was basically a one brand (Ralph Lauren) shopper for shirts. About five years ago I began to notice my shirts were not wearing well any more. Collars and cuffs began to fray very quickly compared to previously purchased shirts. So I began to pay close attention to the way they wore out. For the past three years I have been purchasing shirts from other brands. Tommy Hilfiger, Tommy Bahama, and Perry Ellis. All of those shirts remain intact without any fraying. Several recently purchased Ralph Lauren shirts have begun to show signs of wear over that same period. So, I have become very upset about the waste of my funds spent on purchasing your shirts. Currently, I have at least ten Ralph Lauren shirts that have worn out in spots that make them basically work around the house shirts. When I compare other brands with yours, your shirts lose the comparison. Therefore, after over 30 years of total brand loyalty I am now no longer going to purchase any Ralph Lauren clothing. I am very disappointed in how you have obviously let product quality go south so you can make more profit. Well, you did for awhile from me, but no more.
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2 comments
Anonymous
#1228737

The same thing has happened with me. Did you have any luck getting customer service to replace the shirts? I can't even get through to anyone at their customer service line!

Anonymous
#1210791

I agree totally. The middle button hole on many of my pricey Ralph Lauren golf polo shirts no longer keeps the button in place! Customer Service at Lauren's would do nothing,,not interested in seeing the goods, no offer to tighten the button hole, Nothing,This is a good for nothing service!

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ID
#894083 Review #894083 is a subjective opinion of poster.
Location
Birmingham, Michigan
Product
Ralph Lauren Shirt
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$1000
Preferred solution
Let the company propose a solution

Polo Ralph Lauren Shirt Review

Would not allow me to use coupon
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ID
#892847 Review #892847 is a subjective opinion of poster.
Location
Sunrise, Florida
Reason of review
Poor customer service

Ralph Lauren - Review in Footwear and Clothing category from London, London

1.0
Details
I placed an order. I have got confirmation from them about my order and said they will process it. Next day I have got call that item is not in stock anymore as payment was authorised a bit late. When I placed an order online money has been deducted straightaway from my account. As when it divert to payment section bank allow the authorisation and then they confirm the order if bank wouldn't allow authorisation then they wouldn't confirm order. Clearly they are lying to me. So annoyed. Don't ever shop from Ralph Lauren. Very bad customer service
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ID
#889459 Review #889459 is a subjective opinion of poster.
Location
London, England
Reason of review
Order processing issue

Ralph Lauren Shirt Review from Hillsborough Township, New Jersey

1.1
Details
Purchased a mens dress shirt the other day. Original cost $145, although i bought it on sale. Anxious to wear it so popped it into the washing machine but forgot to *** the blue hang tag label. Well..blue dye from the *** label ran and ruined the shirt. I admit was dumb of me to forget to take the price and label off but have done this many times with other brands. Honestly what *** at ralph lauren designed label tags that run blue dye. I am sure i am not the first to forget a label removal . I contacted the company for any help or advice and to alert them that their tags ruin clothes. Obviously werent concerned or this review would be going another direction. Now have a very expensive rag
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ID
#887512 Review #887512 is a subjective opinion of poster.
Location
Hillsborough Township, New Jersey
Product
Ralph Lauren Shirt
Cons
  • Quality and customer service
Reason of review
Bad quality

Ralph Lauren Shirt Review from Northbrook, Illinois

3.9
Details
White tees material has gone downhill, thin and poor fitting. A short sleve shirt color rubbed off-never seen that before. The dye used is garbage. Dress khaki waist of 34 is not consistent with their jeans. There is probably a 2 inch difference between the two. Polo shirt- i like them but a mesh big pony polo i own is not the same material as the others. The mesh seemed to be way to tightly woven that i cant manuver in it. It pulls on me when i move around, very constricting. Not surprised why the stock is down in the past few years......people dont want to buy *** quality for a big price.
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ID
#883765 Review #883765 is a subjective opinion of poster.
Location
Northbrook, Illinois
Product
Ralph Lauren Shirt
Reason of review
Bad quality

Ralph Lauren Shoes Review from Miami, Florida

Bought these shoes less than 6 months ago only wear them when going out.not to work,not everyday just casually out and about in my opinion your shoes are overpriced and junk my wife also bought a pair last year and the same thing happened to hers. We have bought shoes from walmart for the sole purpose of wearing them to work and there product last longer and way cheaper .my suggestion to you is make a better product for your high dollars shoes or drop the price to ten dollars for the shoes you sell
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ID
#881889 Review #881889 is a subjective opinion of poster.
Location
Miami, Florida
Product
Ralph Lauren Shoes
Reason of review
Pricing issue

Ralph Lauren - Spanish Flag in Barcelona Ralph Polo shirt

2.7
Details
I bought a Ralph Polo Barcelona shirt and unfortunately it had the Spanish flag instead of the Catalan Flag (the online picture was not clear). It is disgraceful. I had to return it. May be some uniformed or "mesetarian" (plateau) people like to have a Barcelona shirt with a Spanish flag, but the vast majority of the Catalan people prefer the Catalan flag, la senyera. I really hope that one day Ralph Polo will make a Barcelona or Catalonia shirt with the Catalan flag, it bet it would sell in the tens of thousands in Catalonia. If someone from markerting is reading, please make the suggestion and you will get a bonus, but do not distribute the shirt in the rest of Spain. Alexandre Valert, Massachuusetts.
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ID
#881369 Review #881369 is a subjective opinion of poster.
Location
Andover, Massachusetts
Product
Ralph Lauren Shirt
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Ralph Lauren - Polo clothes stain child's skin

1.0
Details
Polo clothes stain child's skin. We had a shirt for our baby from Ralph Lauren the red label inside leaked bright red dye and stain the child's skin it stayed on for 2 days and despite bathing 4 time the dye remained. Their customer service has been disgusting and having been a loyal customer for 15 years will now be boycotting the brand. Ithink the quality has been going down hill for the last few years anyway. If compare my older Ralph Lauren clothing to the newer equivalent the quality and fabric seems of a lower quality and seems to fade and not last as long. Over priced garbage and their attitude to a new born was disgusting.
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ID
#876843 Review #876843 is a subjective opinion of poster.
Location
Brisbane, Queensland
Reason of review
Bad quality
Loss
$1200

Ralph Lauren Shirt Review

Ralph Lauren - Simple Review #1465057553
Holes appear on two sweaters some shorts n shirts in polo ....other brands i dont have a problem with
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ID
#859827 Review #859827 is a subjective opinion of poster.
Location
Blytheville, Arkansas
Product
Ralph Lauren Shirt
Reason of review
Damaged or defective

Ralph Lauren Jacket Review

2.5
Details
Hi bought 2 jackets out off house of frazer in belfast lovley coats ibought one blue one black they cost £300 for 2 very dissapointment with black one i have only wore it twice and zip broke i took it to menders but they said zip they would replace it with would not be as good so i did not bother getting it done no problem with blue one as iwear it all the time it would have been nice if black one was as good as blue one itook it back to house of frazer but could not find recieptthey said they could do nothing to help as i am disabled it took me an oftel long time to save up to get coats is there any way you could change coat as it would very much appreached if not i will be stuck with coat that will be no good to me would there be any change replying to this text message as i have no other way of getting in touch hope you can help and my be replace for new one it would be very nice to be able to have the choice of haveing 2 coats to choose from rather than one thanks very much for you timeif you can not help thanks any way for you time my email address is adriankane29@gmail.com or telephone 07926576111 thank you
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ID
#849876 Review #849876 is a subjective opinion of poster.
Location
Belfast, Belfast
Product
Ralph Lauren Jacket
Reason of review
Bad quality

Ralph Lauren Shoes Review

1.0
Details
Ordered two items shoes & a hat both white the shoes looked worn & scuffed & fingerprints & the hat had what looked like black soot on the bill and was horribly wrinkled. I wanted an exchange for the shoes but they just gave me a refund which was confusing also they made me keep the hat poor customer service poor items will never order from them again.
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ID
#848997 Review #848997 is a subjective opinion of poster.
Location
San Jose, California
Product
Ralph Lauren Shoes
Reason of review
Bad quality

Ralph Lauren Hoodie Review from Warwick, Rhode Island

2.3
Details
No I usually only by clothes from Ralph Lauren Polo becuase they offer a tall size(I'm 6'4) I'm usually very happy with the stuff I order but there has been time when I'm not happy. I perchased a hoodie recently I love the fit and the cloth used to make it but the zipper was cheap and doesnt say polo it says talon. Now of I pay 145 dollars for a polo sweater i expect it to have a polo zipper (like the hoodies I paid less money for) dont cut conners on an expensive product. I feel cheated.
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ID
#848180 Review #848180 is a subjective opinion of poster.
Location
Warwick, Rhode Island
Product
Ralph Lauren Hoodie
Reason of review
Bad quality
Product Support - non existant with Ralph Lauren
I want to just say how displeased I am with your customer service and product support. I purchased a Reversible mens belt the Fist time from Macys which fell apart. Then purchased the same exact belt from Lord & Taylor which also fell apart. - after that time I went...
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2 comments
Anonymous
#1370806

made in china! nuf said

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ID
#820455 Review #820455 is a subjective opinion of poster.
Location
Brooklyn, New York

Ralph Lauren Fragrance Review

4.0
Details
My bottle of Ralph Lauren black is leaking can't I take it back??? Under sale of good act.... Not fit for purpose??
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ID
#819696 Review #819696 is a subjective opinion of poster.
Location
London, England
Reason of review
Bad quality
1.0
Details
I bought 2 pairs of Polo signature pants in Sears, in my excitement bec. the fitting is perfect to me, went to alteration store same day. I washed it before I will wear, the fabric is itchy and very stiff, feels very uncomfortably. Second time I washed the same , the...
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1 comment
Anonymous
#1161070

When did sears start selling RALPH LAUREN. Sears has polo but it is not RALPH LAUREN POLO.

ID
#802382 Review #802382 is a subjective opinion of poster.
Location
Edmonton, Alberta
Reason of review
Bad quality
Loss
$60
Preferred solution
Full refund