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Called and spoken to manager Yana at Great Lakes Michigan. I asked her how can I stop PRL stop texting me while I am overseas (it cost a lot especially when I receive text from PRL almost everyday). She just said she doesn’t know how to do and “I don’t know..”. So, I...
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1 comment
Anonymous
#1601951

Why don't you just block the number that is texting you? Call your cell phone provider and explain to them and they should be able to help you block the number.

ID
#1309408 Review #1309408 is a subjective opinion of poster.
Service
Ralph Lauren Manager
Reason of review
Poor customer service
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Ralph Lauren - Poor quality polo
Poor quality polo without uses, without being washed all whitish and frayed, 70 $ for a bad product I had shave him with a shaver to see if that fix the polo, disappointed with Ralph Lauren, I bought some Tommy Hilfiger shirts I hope these have a minimum quality. Poca...
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2 comments
Anonymous
#1515000

Don't make him wear any more of those dippy shirts .

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ID
#1298042 Review #1298042 is a subjective opinion of poster.
Product
Ralph Lauren Shirt
Reason of review
Bad quality
They lie when they say they will call you back in a certain number of days and they just don't provide even half decent customer service at all. I wont be shopping and spending money at their brand ever again. I even had one of my gift card balances wiped clean to zero...
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ID
#1278263 Review #1278263 is a subjective opinion of poster.
I ordered pillows from the 8111 Concord Mills Blvd #258 Concord, NC 28027 (704) 979-1306 and they never arrived. Instead of Polo helping me as a customer they instructed me that I needed to open a claim with UPS and that they would not cover my refund. Patrick the...
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ID
#1244345 Review #1244345 is a subjective opinion of poster.
Service
Ralph Lauren Shipping Service
Reason of review
Order processing issue

Ralph Lauren - I want to speak with person from corporate

I had a very bad experience at your store i am a very good customer and a manager insulted me in front of customers my number is 916-764-1326
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ID
#1229583 Review #1229583 is a subjective opinion of poster.
Service
Ralph Lauren Customer Care
Reason of review
Poor customer service

Ralph Lauren - Lousy

1.0
Details
Ralph Lauren - Lousy
I purchased a pair of flip flops for my trip to the Bahamas and they didn’t even last a week. Walmart fares better the flip flop lasts for years
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ID
#1225508 Review #1225508 is a subjective opinion of poster.
Product
Ralph Lauren Flip Flops
Reason of review
Bad quality

Ralph Lauren - Laundry issues

Ralph Lauren - Laundry issues
I bought a polo coat online. The instruction for washing was followed as per the label in the garment. However after laundry the coat remained flat and not back to its original puff feathery appearance. Need assistance
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ID
#1207712 Review #1207712 is a subjective opinion of poster.
Product
Ralph Lauren Coat
Reason of review
Bad quality

Ralph Lauren - Dissappointment

2.0
Details
I have revieved a damaged cachmere sweater. It is torn in 2 places
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ID
#1189410 Review #1189410 is a subjective opinion of poster.
Product
Ralph Lauren Sweater
Reason of review
Damaged or defective

Ralph Lauren - No one answered

My debit card was used to purchase items from one of your stores......problem is that no one in my family used it..... someone else used my numbers on the card because my cards are accounted for
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ID
#1176884 Review #1176884 is a subjective opinion of poster.
2.8
Details
I had a chat session which told me what I had already gathered. Called customer care Ashley who was charming and sympathetic, agreed it was poor marketing a promised to pass it on. Why on earth would anyone in Canada purchase something to be shipped to a US address? I...
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ID
#1169779 Review #1169779 is a subjective opinion of poster.
Service
Ralph Lauren Customer Care
Cons
  • Choosing items i want that would not be delivered to canada
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution