Ralph Lauren Reviews and Complaints
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Customers don't like
- Quality and customer service
- Poor quality
- Nightmare customer service
Customers like
- All the traditional classic polo shirts and color selection
- Cologne
- Brand
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Ralph Lauren - New shirt sleeve polo button came off
The bottoms button came off of a brand new polo shirt the second time I wore it. I have already thrown away the ticket or I would have went to the store and showed the manager what happened and demanded an exchange.
Product
Recently I purchased a pair of Ralph Lauren pants at Macy's St. Claire Sq. store. After wearing them the second time I noticed a big opening next to the zipper. Upon closer inspection, it was evident that it had not been stitched properly since the opening was in the...
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Product
I didn't like
- Quality
I have been buying Polo shirts for many years. Previously I didn't even have to try them on as I knew the quality and fit was going to be perfect, and it always was. About three years ago something changes and the cut of the shirts became more and more ridiculous. No...
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Product
Purple Label Polo Review
third class experience with raulphlauren
Polo Custom Fit Shirt Review
i have given order last week no mail from u yet pls update my status soon
Ralph Lauren - Untruthful description of products online
I ordered one silk short sleeved sweater and three sleevless sweaters online. The description online for one was 80% silk and 20% cotton. When I received it, the fabric label actually said 17% polyester. For the three sweaters, the online descriptions clearly spelled "merino wool". But they didn't feel like merino when I opened the package. So I checked and sure enough, all three fabric label simply said "wool". I would never order these sweaters if I knew they were made of common wool that could cause rashes on me. I emailed their customer service about this, and was simply told I could return their product, and they charge $5 for each return. No apology for their deception at all. I attached here picture and a pdf. version of their online description of one product.
I purchased a comforter this last winter and the threading is coming out all over it, they want me to send it back to them and won't give me a time frame of when a new one will arrive. It's been 4 months! I called 3 days ago to locate a men's Purple Label Anthony Wool...
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Ralph Lauren - NO WARRANTY
Do not buy any items that has zippers ! They have very poor quality zippers. I bought a vest and after a few use zipper broke. When I called customer service they said i must pay for the zipper repair 55 dollars. I was shocked to hear this. It was defected item and they want you to pay for repair. I would never buy anything from them ever again. *** rude company no warranty no guarantee no nothing. You will lose your money if you shop there. Zippers has very poor quality. They don't fix it or replace it if its breaks. You are on your own if something go wrong with the item.
Ralph Lauren Bathrobe Review
I Received a red velour robe for Christmas; when I washed the red robe cold in water, on the delicate cycle with other dark colors, it shredded red over all my clothes. This is my third (3rd) written complaint and one verbal complaint.
Short Review on January 25, 2017
Emploment is a fraud and I want justice its not fair
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I have searched a lot of stores to purchase good quality Ralph Lauren T shirts. The quality is very bad obviously they have changed their cotton suppliers . I have three lovel...
I just tried to replace one of my favorite Ralph Lauren shirts and the one we bought is half the thickness in cotton cloth. You can see through it. I'm done.