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My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My Nightmare Experience with the Customer Assistance Department of Ralph Lauren I have been an avid admirer and a regular customer of the brand Ralph Lauren for many years. This year however, I think you have hit it out of the ball park with your new collection of...
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Anonymous
Anonymous

If Ralph Lauren spends the money to have its OWN U.S.customer service. It should train them to match the retail market they serve. Messing orders up where customers lose the ...

1.7
I didn't like
  • Poor customer service
#754745
Reply to reviews
I love the Ralph Lauren Blue fragrance and the last two bottles have leaked. As I press to spray, the cologne runs down the side, also coming out the spray. The cologne has ruined the top of my dresser, and didn't notice until I took the dresser scarf off. I am...
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I liked
  • Cologne
I didn't like
  • Spray atomizer
  • Disappointed material
#718738
Reply to reviews
My two pocket long sleeve Large white dress 100% cotton shirt is coming apart at the sleeves and coller. I've used it only three or four times. It's special occasions shirt. Disappointed that a high quality polo Ralf Lauren dress shirt did not last. The numbers on top...
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#696205
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Ralph Lauren - Simple Review #1465057553
1/1

Ralph Lauren Shirt Review

Ralph Lauren
#859827
Holes appear on two sweaters some shorts n shirts in polo ....other brands i dont have a problem with
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Ralph Lauren Shoes Review

Ralph Lauren
#848997
1.0
Details
Ordered two items shoes & a hat both white the shoes looked worn & scuffed & fingerprints & the hat had what looked like black soot on the bill and was horribly wrinkled. I wanted an exchange for the shoes but they just gave me a refund which was confusing also they made me keep the hat poor customer service poor items will never order from them again.
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Ralph Lauren Fragrance Review

Ralph Lauren
#819696
4.0
Details
My bottle of Ralph Lauren black is leaking can't I take it back??? Under sale of good act.... Not fit for purpose??
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Customer service
Diversity of Products or Services
Location
Staff
Website

Ralph Lauren Handbag Review

Ralph Lauren
#770289
Purchased black patent bag fir $199 and has not held up fir $ U paud few mths ago . Looks milky & ashamed to carry plx call me st 276-971-3161
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Purchased underwear for my holidays cost me over $200.00 they fell apart after one wash called there client line they said they would fix the problem. Then this high class label what a joke told me to contract the maker of said product Haynes ...
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1.0
#673108
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My wallet was stolen today in Ralph Lauren women store in la Roca village Barcelona,mine and my friend's wallet in less than 5 mins ,and when i asked the employees to check the cameras,they said that they saw nothing on the videos which made us doubt the honesty of...
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Anonymous
Anonymous

Barcelona is known for pickpockets maybe you should watch your stuff better...

#671364
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Ralph Lauren - Sunglasses lenses peeling off (only two years )
Ralph Lauren - Sunglasses lenses peeling off (only two years )
Ralph Lauren - Sunglasses lenses peeling off (only two years )
I have bought a Polo Ralph Lauren sunglass less than two years ago in a Sunglass Hut outlet in Las Vegas (product invoice attached) and even with little use the lenses started to peel off. I really expected to have a better product quality and reliability / durability...
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Anonymous
Anonymous

Same thing happen with my Ralph Lauren sunglasses. The first pair started peeling after a month, I should have returned them for a refund. The next pair started within less ...

Anonymous
Anonymous

this is a common problem with Polo glasses. I am on my second pair that is experiencing the same issue. Sunglasses Hut is replacing them 100% under manufactures warranty.

Campinas, Sao Paulo
#629789
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Ralph Lauren - Handbag Review from Sanford, Florida
I purchased a handbag from Ralph Lauren site 7 Mos ago and just started to use the Newbury double zip sachtel about 3 months ago , today i notice the thread is coming from around the handle . I called customer service and was told two different stories one customer...
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Anonymous
Anonymous

Ralphlauren Chriswell large tote bag. I too had a major problem with there customer service. My bag was only 3 months old and the lining was coming undone. The msrp for the ba...

Anonymous
Anonymous

First off, Coach is a different company. So do not bring them into the story. Secondly, we have a process that we follow for damaged items. If you don't like it, then get the ...

#605490
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Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
To whom it may concern, My name is Daiva Gelciene, a consistent customer of your brand for many years. I always thought that your brand offered only the highest quality products which is why I love Ralph Lauren. Unfortunately, I bought a dress with really poor quality...
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2.5
I liked
  • brand
I didn't like
  • Disappointed material
#596889
Reply to reviews
I recently called about making an exchange at Ralph Lauren.com One of the customer service representatives spoke to humiliat with reproach in the manner of inflection & aggressive tones; the whole time I was on the phone with him. You never know who your talking to...
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Pickens, South Carolina
#580614
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I purchased a RRL briefcase on-line from Ralph Lauren and paid with PayPal (thankfully) everything proceeded as normal, I was given a tracking number etc but the ship date passed with no product. I finally called and was told there was an issue with the warehouse but...
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#551684
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