Ralph Lauren Reviews and Complaints
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ISSUES RESOLVED
143
TOTAL REVIEWS
$9.6K
CLAIMED LOSSES
$260
AVG LOSS
20.1K
PAGE VIEWS
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Ask a Question About Ralph Lauren
Cons
- Quality and customer service
- Poor quality
- Racial profiling
Pros
- All the traditional classic polo shirts and color selection
- Cologne
- Brand
Latest review first
- Latest review first
- Most helpful reviews first
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I am writing this message after one of the most disappointing experiences that i ever had in a shop. Two days ago I went shopping in Ralph Lauren,The Avenues, Kuwait. I had to search the employees around the shop to help me as nobody was giving me the slighest...
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Review
Service
Reason of review
Poor customer service
Ralph Lauren - Current marketing strategy
It’s very unfair how the new limited edition collection was put out. Not giving a fair opportunity to obtain pieces. Making the brand undesirable
Review
Ralph Lauren - Frustrating
I have purchased items last August to be delivered to a shipping cart warehouse which will then ship my items to me. However, I haven’t received my items as of October 16. When I checked with UPS, they told me that they have delivered the parcel last Sept 11. Shipping Cart customer service has replied on my inquiry and told me that they received an empty parcel with tracking no 1ZA17A690342154440. Until now I haven’t received any update from Ralph Lauren. This is very frustrating
Review
Service
Reason of review
Order processing issue
Ralph Lauren - Manager Rehoboth Beach De
Workers on the floor are very helpful and friendly. However, when checking out was an issue. I told the cashier to look up my member account. I gave him my driver license but he couldn’t find it. Before I had a chance he started cashing me out. So i asked the cashier to please put my purchase on my member number. He didn’t know how so he paged the manager ( Mike). He also had a hard time trying to get my account. I purchased 6 items and just checking out took 40 minutes. Standing there the whole time. I said to the manger I should get a discount coupon for my next trip there shopping. All he said was sorry. It’s not a way to treat a customer. , Shirley dissatisfied customer
Review
Service
Reason of review
Poor customer service
I have a complaint about a pair of Polo shoes that I purchased. I sent pictures and in an email to Polo complaints about 3 months ago and never received a response. I'm hoping I wasn't just simply ignored and perhaps my emails was misplaced. I have a pair of pol shoe...
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Review
Product
Reason of review
Bad quality
Loss
$60
Preferred solution
another pair of the same kind of shoe would be fine. Size 8
Ralph Lauren in New York, New York - Your logo is not good!
Thanks for your omnipresent gauche logo for US Open, Olympics etc. have you no shame! Ala Trump! B. Waters. PS. Now I realize I have to write at least one hundred words. Most people I would imagine would give up, not me. I shall continue to add, you are most(a Trump special word) egotistical individual. Have you not made enough money? How much do you need. You may say that you are contributing to important events. But it is about you, only you. You and President Trump are peas in a pod. He claims to a billionaire, do you have more. Shame on you. Two more words, Bye. B. Waters
Review
I don't Know what they are thinking but changing the polo shirt is a very bad idea and they are losing at least one live long customer over this and probably will lose more. Don't ever mess with a classic. Remember Classic Coke? The shirt is too short and the shirt is...
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Review
Product
Pros
- All the traditional classic polo shirts and color selection
Cons
- New cut of the shirts and the very limited color selection
Reason of review
Bad quality
Ralph Lauren - Defective tennis shoes
About 5 weeks ago and yes I did file complaint
Review
Product
Reason of review
Damaged or defective
Ralph Lauren - Jewelry
This is the second time i got a bracelet and it tarnished and broke after a couple of months. I was told that to return it to Carolee of New York and they just returned back saying if i didn't purchase it from them they could not fix it or replace it. NEVER AGAIN
Review
Product
Reason of review
Bad quality
Ralph Lauren in Glendale, Arizona - Disappointed in Product Durability
I bought a cross body purse to use on my vacation. How disappointing that the strap broke while on vacation. ( that was my first use)
Review
Product
Reason of review
Bad quality
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