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Bought a coat for my wife in Portsmouth Ralph Lauren store. After wearing 3 times ,my wife noticed the stitching of the lining was coming off. Rang the store, spoke with the manager who told my wife to bring the faulty coat with receipt so she could get a refund or a...
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1.0
Waterlooville, Hampshire
I didn't like
  • Nightmare customer service
  • Poor customer service
  • Quality and customer service
#780749
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On a business trip in Milan I visited brand store of Ralph Lauren and made a number of purchases, including 2 shirts Ralph Lauren (Polo Ralph Lauren Custom Fit 16 1/2) – for myself and as a present to my business partner, who was expected anniversary. Relying on...
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1.0
Metropolitan City Of Milan, Lombardy
I didn't like
  • Quality and customer service
#769423
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Ralph Lauren - Polo Socks
Ralph Lauren - Polo Socks
Only wore and washed these socks a few times and a hole emerges by the toe seam. At the same time, the top end of the other sock is unraveling. Major disappointment. I read that Polo does not take returns without receipt and these were a gift. I don't even know what...
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4.0
Bethel, Ohio
#767699
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Polo Ralph Lauren Shirt Review

Ralph Lauren
#892847
Would not allow me to use coupon
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Ralph Lauren - Simple Review #1465057553
1/1

Ralph Lauren Shirt Review

Ralph Lauren
#859827
Holes appear on two sweaters some shorts n shirts in polo ....other brands i dont have a problem with
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Ralph Lauren Shoes Review

Ralph Lauren
#848997
1.0
Details
Ordered two items shoes & a hat both white the shoes looked worn & scuffed & fingerprints & the hat had what looked like black soot on the bill and was horribly wrinkled. I wanted an exchange for the shoes but they just gave me a refund which was confusing also they made me keep the hat poor customer service poor items will never order from them again.
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Ralph Lauren Fragrance Review

Ralph Lauren
#819696
4.0
Details
My bottle of Ralph Lauren black is leaking can't I take it back??? Under sale of good act.... Not fit for purpose??
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Customer service
Diversity of Products or Services
Location
Staff
Website
I have been shopping in macy's for 40 years and have always been able to use coupons on clothing. But, for some reason Macy's will no longer take the coupons for polo shirts, pants, etc. When I questioned them they said that Polo was responsible. I think that is so...
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#761155
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My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My Nightmare Experience with the Customer Assistance Department of Ralph Lauren I have been an avid admirer and a regular customer of the brand Ralph Lauren for many years. This year however, I think you have hit it out of the ball park with your new collection of...
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Anonymous
Anonymous

If Ralph Lauren spends the money to have its OWN U.S.customer service. It should train them to match the retail market they serve. Messing orders up where customers lose the ...

1.7
I didn't like
  • Poor customer service
#754745
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I love the Ralph Lauren Blue fragrance and the last two bottles have leaked. As I press to spray, the cologne runs down the side, also coming out the spray. The cologne has ruined the top of my dresser, and didn't notice until I took the dresser scarf off. I am...
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I liked
  • Cologne
I didn't like
  • Disappointed material
  • Spray atomizer
#718738
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My two pocket long sleeve Large white dress 100% cotton shirt is coming apart at the sleeves and coller. I've used it only three or four times. It's special occasions shirt. Disappointed that a high quality polo Ralf Lauren dress shirt did not last. The numbers on top...
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#696205
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Purchased underwear for my holidays cost me over $200.00 they fell apart after one wash called there client line they said they would fix the problem. Then this high class label what a joke told me to contract the maker of said product Haynes ...
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1.0
#673108
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My wallet was stolen today in Ralph Lauren women store in la Roca village Barcelona,mine and my friend's wallet in less than 5 mins ,and when i asked the employees to check the cameras,they said that they saw nothing on the videos which made us doubt the honesty of...
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Anonymous
Anonymous

Barcelona is known for pickpockets maybe you should watch your stuff better...

#671364
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Ralph Lauren - Sunglasses lenses peeling off (only two years )
Ralph Lauren - Sunglasses lenses peeling off (only two years )
Ralph Lauren - Sunglasses lenses peeling off (only two years )
I have bought a Polo Ralph Lauren sunglass less than two years ago in a Sunglass Hut outlet in Las Vegas (product invoice attached) and even with little use the lenses started to peel off. I really expected to have a better product quality and reliability / durability...
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Anonymous
Anonymous

Same thing happen with my Ralph Lauren sunglasses. The first pair started peeling after a month, I should have returned them for a refund. The next pair started within less ...

Anonymous
Anonymous

this is a common problem with Polo glasses. I am on my second pair that is experiencing the same issue. Sunglasses Hut is replacing them 100% under manufactures warranty.

Campinas, Sao Paulo
#629789
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