Ralph Lauren Reviews and Complaints
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Customers don't like
- Quality and customer service
- Poor quality
- Nightmare customer service
Customers like
- All the traditional classic polo shirts and color selection
- Cologne
- Brand
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Ralph Lauren - Current marketing strategy
It’s very unfair how the new limited edition collection was put out. Not giving a fair opportunity to obtain pieces. Making the brand undesirable
Ralph Lauren - Frustrating
I have purchased items last August to be delivered to a shipping cart warehouse which will then ship my items to me. However, I haven’t received my items as of October 16. When I checked with UPS, they told me that they have delivered the parcel last Sept 11. Shipping Cart customer service has replied on my inquiry and told me that they received an empty parcel with tracking no 1ZA17A690342154440. Until now I haven’t received any update from Ralph Lauren. This is very frustrating
Ralph Lauren - Manager Rehoboth Beach De
Workers on the floor are very helpful and friendly. However, when checking out was an issue. I told the cashier to look up my member account. I gave him my driver license but he couldn’t find it. Before I had a chance he started cashing me out. So i asked the cashier to please put my purchase on my member number. He didn’t know how so he paged the manager ( Mike). He also had a hard time trying to get my account. I purchased 6 items and just checking out took 40 minutes. Standing there the whole time. I said to the manger I should get a discount coupon for my next trip there shopping. All he said was sorry. It’s not a way to treat a customer. , Shirley dissatisfied customer
I have a complaint about a pair of Polo shoes that I purchased. I sent pictures and in an email to Polo complaints about 3 months ago and never received a response. I'm hoping I wasn't just simply ignored and perhaps my emails was misplaced. I have a pair of pol shoe...
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Ralph Lauren in New York, New York - Your logo is not good!
Thanks for your omnipresent gauche logo for US Open, Olympics etc. have you no shame! Ala Trump! B. Waters. PS. Now I realize I have to write at least one hundred words. Most people I would imagine would give up, not me. I shall continue to add, you are most(a Trump special word) egotistical individual. Have you not made enough money? How much do you need. You may say that you are contributing to important events. But it is about you, only you. You and President Trump are peas in a pod. He claims to a billionaire, do you have more. Shame on you. Two more words, Bye. B. Waters
I don't Know what they are thinking but changing the polo shirt is a very bad idea and they are losing at least one live long customer over this and probably will lose more. Don't ever mess with a classic. Remember Classic Coke? The shirt is too short and the shirt is...
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I liked
- All the traditional classic polo shirts and color selection
I didn't like
- New cut of the shirts and the very limited color selection
Ralph Lauren - Defective tennis shoes
About 5 weeks ago and yes I did file complaint
Ralph Lauren - Jewelry
This is the second time i got a bracelet and it tarnished and broke after a couple of months. I was told that to return it to Carolee of New York and they just returned back saying if i didn't purchase it from them they could not fix it or replace it. NEVER AGAIN
Ralph Lauren in Glendale, Arizona - Disappointed in Product Durability
I bought a cross body purse to use on my vacation. How disappointing that the strap broke while on vacation. ( that was my first use)
I placed an online order on the 1st of May 2017 with their tempting 20% off deal. The order supposed to be delivered on the 8th May by UPS but appears UPS either signed for the package itself and kept it or couldn't be bothered to deliver to the correct address! I had...
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