Ralph Lauren Reviews and Complaints
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ISSUES RESOLVED
157
TOTAL REVIEWS
$11.7K
CLAIMED LOSSES
$265
AVG LOSS
21.4K
PAGE VIEWS
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Cons
- Quality and customer service
- Poor quality
- Worst service ever
Pros
- All the traditional classic polo shirts and color selection
- I used to like it
- Brand
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- Latest review first
- Most helpful reviews first
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Ralph Lauren review in Houston, Texas: Called about a manufacturing problem On two pairs of shoes.
Two pairs of sneakers were purchased. Both having the same manufacturing problem. Left shoe on both pairs coming apart at the soul near the toe area. Called And got disconnected twice but on my third try spoke with Sheila she took down the information and said to expect an email within 10 days. Hope to get this resolved.
Review
Product
Ralph Lauren Polo Shoes
Ralph Lauren review in Topeka, Kansas: Refusal to honor return policy
Your store failed to honor your return policy. Reciepts provided however tags were missing. The reciepts were 6 months old and your policy nowhere states a time period in which to return.
Review
Product
Ralph Lauren Sweater
Dear SIr, Recently I was delighted to learn the service having custom-made letters and its/their positioning on a polo shirt at the discretion of customers. It's fun and makes the polo shirt kind of unique. Yet, the rooms I reckon Polo can make improvement are: - the...
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Review
Product
Ralph Lauren Shirt
Pros
- Satisfactory
Reason of review
Truly custom-made service allowed
Preferred solution
Let the company propose a solution
I have bought Ralph Kauren for many years. Now, I am wondering why. Each time I buy a black shirt, it fades to green black within three washes. At Polo RL prices this is simply not acceptable. Far cheaper brands, even H&M, manage to use black dye that lasts.
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Review
Product
Ralph Lauren Shirt
Ralph Lauren review: Worst curomer service
I was sent the wrong item. Mistake by company. Typical PR I am sorry. They made sure to make it extremely inconvienent to return item. Promised a refund for next day amd gift card along with confirmation email about conversation. No email or gift card email or refund for shipping. Rude customer service represntative. Do not bother to call or waste your time.
Review
My daughter purchased over a $200.00 Polo comforter, the sales woman told her when she gets home how to wash it, she did just what she was told and the comforter ripped in 2 places, since she bought it at the outlets 3 1/2 hours away she cant go and just return it, I...
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Review
Product
Ralph Lauren Comforter
Reason of review
Bad quality
Hi Skye. How may i assist you? 10:43 AM Skye I will never reveive my package since it will be arrive in Wednesday. I have chatted with your service center twince times since 26 July, and you promised it would arrive no later than Tuesday. I am so angry about that....
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Review
Service
Ralph Lauren Shipping Service
Pros
- All the traditional classic polo shirts and color selection
Cons
- Worst service ever
- Quality and customer service
- Delivery service
Reason of review
Problem with delivery
Loss
$140
Preferred solution
Refund and Store credit, and GOOD service please!!!
Called and spoken to manager Yana at Great Lakes Michigan. I asked her how can I stop PRL stop texting me while I am overseas (it cost a lot especially when I receive text from PRL almost everyday). She just said she doesn’t know how to do and “I don’t know..”. So, I...
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1 comment
Why don't you just block the number that is texting you? Call your cell phone provider and explain to them and they should be able to help you block the number.
Review
Service
Ralph Lauren Manager
Reason of review
Poor customer service
Poor quality polo without uses, without being washed all whitish and frayed, 70 $ for a bad product I had shave him with a shaver to see if that fix the polo, disappointed with Ralph Lauren, I bought some Tommy Hilfiger shirts I hope these have a minimum quality. Poca...
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2 comments
Don't make him wear any more of those dippy shirts .
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Review
Product
Ralph Lauren Shirt
Reason of review
Bad quality
They lie when they say they will call you back in a certain number of days and they just don't provide even half decent customer service at all. I wont be shopping and spending money at their brand ever again. I even had one of my gift card balances wiped clean to zero...
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Review
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I bought a pair of Ralph Lauren shorts which came out in large pink blotches even before they were washed. At the prices they charge the goods should be top quality.
Ralph Lauren don't want to know they answered one email in an unhelpful manner and ignored the rest. We are contacting Trading Standards Board.