Ralph Lauren Reviews and Complaints
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ISSUES RESOLVED
143
TOTAL REVIEWS
$9.6K
CLAIMED LOSSES
$260
AVG LOSS
20.1K
PAGE VIEWS
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Cons
- Quality and customer service
- Poor quality
- Racial profiling
Pros
- All the traditional classic polo shirts and color selection
- Cologne
- Brand
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- Most helpful reviews first
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Ralph Lauren Shoes Review
Rip off, bought a pair of trainers in york outlet store uk. Priced at £34.99 and got charged £44.99 questioned manager and respond was someone obviously stuck tge wrong sticker on it. No refund on difference.
Review
Product
Reason of review
Pricing issue
Other Product Review
No sizes left in style I wanted apart from the mannequin. Asked to try on to see if it fitted and was told I was not allowed and was against the rules. Museum or shop?
Review
Reason of review
Poor customer service
Polo Ralph Lauren Underware Review from Saint John, New Brunswick
Purchased underwear for my holidays cost me over $200.00 they fell apart after one wash called there client line they said they would fix the problem. Then this high class label what a joke told me to contract the maker of said product Haynes makes the mighty ralphlauren underwear so i paid $40.00 for 2 pair of briefs when all I had to do was to pay $5.00 for 2 pairs of Haynes . I really wonder who makes the rest of there junk clothing don't waste your money on these people
Review
Reason of review
Bad quality
Ralph Lauren - Review in Footwear and Clothing category from Barcelona, Catalonia
My wallet was stolen today in Ralph Lauren women store in la Roca village Barcelona,mine and my friend's wallet in less than 5 mins ,and when i asked the employees to check the cameras,they said that they saw nothing on the videos which made us doubt the honesty of those employees,And I heard people talking around that the store is getting a bad reputation of robbing the customers inside.you really must do something about it as i'm going to tell all my friends who are going to Barcelona about this incident which is not supposed to take place in such a well known brand store like yours.
1 comment
Review
Ralph Lauren Shirt Review
Purchased 2 polo shirts $36.00each and when washing them on hand wash cycle. The neck part of the thread on both shirts unravel leaving Large holes.
Review
Product
Reason of review
Bad quality
I have bought a Polo Ralph Lauren sunglass less than two years ago in a Sunglass Hut outlet in Las Vegas (product invoice attached) and even with little use the lenses started to peel off. I really expected to have a better product quality and reliability / durability...
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3 comments
Same thing happen with my Ralph Lauren sunglasses. The first pair started peeling after a month, I should have returned them for a refund. The next pair started within less ...
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Review
Reason of review
Bad quality
Loss
$90
Preferred solution
Full refund
Featured
I purchased a handbag from Ralph Lauren site 7 Mos ago and just started to use the Newbury double zip sachtel about 3 months ago , today i notice the thread is coming from around the handle . I called customer service and was told two different stories one customer...
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3 comments
Ralphlauren Chriswell large tote bag. I too had a major problem with there customer service. My bag was only 3 months old and the lining was coming undone. The msrp for the ba...
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Review
Reason of review
Damaged or defective
Featured
To whom it may concern, My name is Daiva Gelciene, a consistent customer of your brand for many years. I always thought that your brand offered only the highest quality products which is why I love Ralph Lauren. Unfortunately, I bought a dress with really poor quality...
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Review
Product
Pros
- I did like this brand
Cons
- Disappointed material
Reason of review
Bad quality
Loss
$1150
Preferred solution
Full refund
Tags
Ralph Lauren - Representative Review from Pickens, South Carolina
I recently called about making an exchange at Ralph Lauren.com One of the customer service representatives spoke to humiliat with reproach in the manner of inflection & aggressive tones; the whole time I was on the phone with him. You never know who your talking to I could've ben a U.S. Army retired Veteran. Dishonouring someone like that would a shame. "No sir, I do not own that item so I could not tell you nothing about it!"
Review
Reason of review
Poor customer service
I purchased a RRL briefcase on-line from Ralph Lauren and paid with PayPal (thankfully) everything proceeded as normal, I was given a tracking number etc but the ship date passed with no product. I finally called and was told there was an issue with the warehouse but...
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Review
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