Ralph Lauren Reviews and Complaints
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Customers don't like
- Quality and customer service
- Poor quality
- Nightmare customer service
Customers like
- All the traditional classic polo shirts and color selection
- Cologne
- Brand
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I have been 'working' on a shopping list at the RL.com site for several hours and when I was ready to pay, it wasn't possible. When I asked for help, it was like I had to communicate with a computer. At first very kind, but none of my questions were really answered,...
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Ralph Lauren in Phoenix, Arizona - Cheap Pant Pockets
I have now gone through six pairs of khaki pants because the pockets kept getting holes in them. I have patched them all multiple times and finally just given up. I am done buying Polo pants. The ones I have had issues with are both the classic khaki and the Andrew pant. I like the fit of the pants but the consistent issue with the holes in the pockets has made them more pain to deal with than wearing justifies. There are too many other manu It is insane that you can't at least use material strong enough to survive in the real world.
Ralph Lauren in Augusta, Georgia - Http://www.ralph-pololauren.com/Will not refund my money/sent items back 2mths ago
These people that represent Ralph Lauren (China), discount at a discount price for Ralph Lauren clothing is a sham. First the three jackets I ordered were way too small, the sleeves were like tiny. Anyway, I repacked the box never removing any tags and took them to the post office(augusta, ga) the following Sat. The post office charged me $37.10 & they completed the international return label. I have emailed several different times to confirm that the three jackets(cost almost $150), were on their way. After not getting a response or refund I contacted the two more times. They asked first about the tracking # which I supplied, then after another three wks nothing. I contacted them again, this time they asked for return address. This is ***. How could such a company represent a great label? I work hard for my $$ My children were expecting the surprise I had during the winter mths...it now boiling hot & I cannot afford to order those jackets again which now I have forked over almost $200. NEVER FROM THIS COMPANY AGAIN.
I Purchased polo socks frequently from macys and 22 of 27pairs devoloped a whole near the horse ,I have been a collector of polo socks for15 years.I never felt like I was a victim of bad quality merchandise when shopping Ralph lauren was disappointed! I complained to...
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anonymous
What do you want us, on this complaint site to do for you? This is a general complaint site, not one for Macy's or Ralph Lauren. I guess instead of worrying about buying tha...
I buy very little because I am retired on a fixed income. saw this lbd in macy's for I think 149 loved it but too expensive. went to tjmaxx could not believe the same dress for 50. I bought it in a size 12 and it fit me great (I had been dieting & lost 12 lbs) wore...
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nikalseyn
It's called "made in China" or similar Asian country, probably in someone's tent.
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Ralph Lauren in Roma, Lazio - Troppo disordine
Sono stato a Lugano per lavoro e sotto consiglio di colleghi sono stato al Fox Town a Mendrisio. Entrato in negozio Polo mi sono spaventato dalla folla di gente che mi spintonava e dal disordine della merce. Non sapevo dove mettere mano per cercare qualcosa di interessante. Nonostante tutto sono riuscito ad acquistare 3 polo a meno di 100 euro ma che fatica!!!! Anche per pagare c'è voluto mezz'ora . In più alla cassa ho trovato del personale maleducato e incapace, in quanto oltre a parlare dei fatti suoi e masticare gomma , mi ha lasciato attaccato una placca anti taccheggio che ho dovuto togliere a casa in quanto non ha suonato all' uscita e essendo di Sondrio non sarei tornato a breve. Il marchio e' anche interessante ma proponete negozi all'altezza . Esperienza negativa al 90%.
Roma, Lazio
Ralph Lauren in Jacksonville, Alabama - Bad Quality fabric
I have bought many Ralph Lauren Shirts (polo, Blouses)etc., but I had notice in the past that even thought i followed the instructions how to care for it, it wont work, the fabric shrink and the blouses or polo shirts are so short that i can't wear them anymore. I buy my clothes at Dillard's. I have not complain in the past but I'm tired of it and the last shirt I bought after I washed it shrink so much that I decided to do something about it. Ralph Lauren does not have any place on their website to complain.
Today I took a friend to the Polo Ralph Lauren children's store at the Woodbury Common's outlet. My friend spent more than $400 on children's clothing. The cashier stuffed it all into one paper bag. Not uncommon, but not best practice either. Since it was raining...
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I had to change an expensive shirt that bled the color when washed. The store refused to give me a refund but gave me only a credit to buy another shirt. The second shirt also bled and now I had to exchange it for one white shirt in the hope that it will not bled but I...
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Ms. T
I concur! I purchased the women's yellow corduroy pants and the tag on the pants bled - causing red stains all over my pants once cleaned. I only washed once to have this defe...
Stephanie
I agree that the clothing is poor quality. The boots are also terrible. I bought two pair and within one week both heels snapped! Not shopping there again
I spent 44.00 on an item, wore it for about 2 minutes to check fit, realized that it was too big, packaged it up and returned it. The item was barely touched, and all tags were included. Despite that, my refund was just over $23.00. Shipping costs and return shipping...
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Galina_17
You can to write about your problem, and the return will be free.
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Just tried to buy in euros from Ralph Lauren it's a joke sterling and dollars