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Ralph Lauren Jacket Review

Hi bought 2 jackets out off house of frazer in belfast lovley coats ibought one blue one black they cost £300 for 2 very dissapointment with black one i have only wore it twice and zip broke i took it to menders but they said zip they would replace it with would not be as good so i did not bother getting it done no problem with blue one as iwear it all the time it would have been nice if black one was as good as blue one itook it back to house of frazer but could not find recieptthey said they could do nothing to help as i am disabled it took me an oftel long time to save up to get coats is there any way you could change coat as it would very much appreached if not i will be stuck with coat that will be no good to me would there be any change replying to this text message as i have no other way of getting in touch hope you can help and my be replace for new one it would be very nice to be able to have the choice of haveing 2 coats to choose from rather than one thanks very much for you timeif you can not help thanks any way for you time my email address is adriankane29@gmail.com or telephone 07926576111 thank you
2.7
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Advertised vs Delivered
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#849876
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Ralph Lauren Shoes Review

Ordered two items shoes & a hat both white the shoes looked worn & scuffed & fingerprints & the hat had what looked like black soot on the bill and was horribly wrinkled. I wanted an exchange for the shoes but they just gave me a refund which was confusing also they made me keep the hat poor customer service poor items will never order from them again.
1.0
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
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Website
#848997
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Ralph Lauren Hoodie Review from Warwick, Rhode Island

No I usually only by clothes from Ralph Lauren Polo becuase they offer a tall size(I'm 6'4) I'm usually very happy with the stuff I order but there has been time when I'm not happy. I perchased a hoodie recently I love the fit and the cloth used to make it but the zipper was cheap and doesnt say polo it says talon. Now of I pay 145 dollars for a polo sweater i expect it to have a polo zipper (like the hoodies I paid less money for) dont cut conners on an expensive product. I feel cheated.
2.4
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Advertised vs Delivered
Customer service
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Discounts and Special Offers
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#848180
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Product Support - non existant with Ralph Lauren
I want to just say how displeased I am with your customer service and product support. I purchased a Reversible mens belt the Fist time from Macys which fell apart. Then purchased the same exact belt from Lord & Taylor which also fell apart. - after that time I went...
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Anonymous
sir asshoe

made in china! nuf said

Anonymous
Anonymous

I too have been appauled by their so called customer service. They pass the buck and are quite rude and arrogant with it.I ,for one ,will never shop with them ever again becau...

#820455
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Ralph Lauren Fragrance Review

My bottle of Ralph Lauren black is leaking can't I take it back??? Under sale of good act.... Not fit for purpose??
4.3
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#819696
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I bought 2 pairs of Polo signature pants in Sears, in my excitement bec. the fitting is perfect to me, went to alteration store same day. I washed it before I will wear, the fabric is itchy and very stiff, feels very uncomfortably. Second time I washed the same , the...
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Anonymous
Anonymous

When did sears start selling RALPH LAUREN. Sears has polo but it is not RALPH LAUREN POLO.

1.0
#802382
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Ralph Lauren in Glasgow, Glasgow City - Dodgy website?

i recently bough some goods from Mail:polostoreonline@hotmail.com Website:www.BuyRLpolo.com.....and unfotunately the 4 polo shirts were small I tried to return the goods to the address in China as per the return address on the packaging. But the goods never reached their destiny. when i queried. they asked me to return to a different address which was ridiculous as i had already sent the goods. to cut a long story shot after querying it several times. three months later, the items have been returned to me. i have tried to contact the store and they since ignore all my emails.they have no contact details apart from email and on their website they claim to have a very helpful customer service But far from it they are dogy. i am stuck with the goods that i dont need. i tried to contact Ralph Lauren customer service and they say they dont own the website and they can't help. so anyone be careful. dont buy anything from them. they will reap you off
#788614
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Ralph Lauren Glass frames

Disappointed... I recently purchased a pair of Ralph Lauren frames at Len's Crafters. I I purchased them there and then went to my local Vision Care store and had the glass installed. They didn't carry the Ralph Lauren brand and that's what I wanted. This brand has always had such good quality. Once my prescription was in and I got the glasses home, I realized the frames are very cheap and uncomfortable, compared to past frames. The total cost of my glasses were $619.00 and can't afford another pair! Please advise...
4.0
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Diversity of Products or Services
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I didn't like
  • Disappointed material
  • Very disappointed in quality of frames
  • Poor quality
#781502
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NIGHTMARE AT RALPH LAUREN GUNWHARF QUAYS, UK

Bought a coat for my wife in Portsmouth Ralph Lauren store. After wearing 3 times ,my wife noticed the stitching of the lining was coming off. Rang the store, spoke with the manager who told my wife to bring the faulty coat with receipt so she could get a refund or a credit note. After being assured that we would be looked after in "the designer store" we drove there, paid the car park fee and went to the store. Spoke with the general assistant manager KIM, who said that it was my wife's fault that their coat was faulty!!! She said that my wife did not wear the coat properly blaming her for the stitching coming loose! My wife explained that she wore the coat maximum 4 times because it's in light colour, the coat has never been washed and can only be worn in cold weather. KIM - the manager tried really hard to put the blame again on my wife implying that she wore a bracelet and that pulled the lining. My wife showed her hands saying I don't wear jewellery including a watch. Then she said it must been pulled by a belt buckle. The belt which my wife was wearing was a Ralph Lauren one. The manager KIM run out of excuses to resolve the matter to our satisfaction and told us to email the Ralph Lauren customer service. What kind of manager is it who can't sort out a customer issue herself when the coat was purchased in her store?? THEY DONT CARE ONCE THEY HAVE YOUR MONEY!
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
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Waterlooville, Hampshire
I didn't like
  • Poor customer service
  • Quality and customer service
  • Nightmare customer service
#780749
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Ralph Lauren Handbag Review

Purchased black patent bag fir $199 and has not held up fir $ U paud few mths ago . Looks milky & ashamed to carry plx call me st 276-971-3161
#770289
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