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Fragrance

I love the Ralph Lauren Blue fragrance and the last two bottles have leaked. As I press to spray, the cologne runs down the side, also coming out the spray. The cologne has ruined the top of my dresser, and didn't notice until I took the dresser scarf off. I am hoping this will a let the design group and they come out with a different bottle. I can still use it but have to have a tissue in my hand to absorb the cologne that runs out, a waste of money, for sure!. Please, design another bottle as I don't want to quit using it, in the future. I get many compliments on the fragrance, everyone asking what it is. Thank you
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ID
#718738 Review #718738 is a subjective opinion of poster.
Pros
  • Cologne
Cons
  • Spray atomizer
  • Disappointed material
Reason of review
Damaged or defective
Loss
$40
Preferred solution
Let the company propose a solution

Polo Ralph Lauren Sheets Review

1.0
Details
I purchased two sets of your queen size sheets and the material is SOOOO hard. Had to wash them four times to soften. Never, never again.
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ID
#698188 Review #698188 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Reason of review
Bad quality

Polo Ralph Lauren coming apart.

My two pocket long sleeve Large white dress 100% cotton shirt is coming apart at the sleeves and coller. I've used it only three or four times. It's special occasions shirt. Disappointed that a high quality polo Ralf Lauren dress shirt did not last. The numbers on top tag is 41381. Numbers on bottom tags are 19697,PO323532, and mc39. I follow all the instructions for keeping clean. Shirt was made in the Philippines. Polo Ralph Lauren T shirt are my favorite. The shirt was given to me as a gift ,therefor I don't have any receipts. would like a reply at e-mail epperez37@yahoo.com. Cell # 361-541-8484 THANKS
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ID
#696205 Review #696205 is a subjective opinion of poster.
Location
Victoria, Texas
Product
Ralph Lauren Shirt
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Ralph Lauren Shoes Review

1.0
Details
Rip off, bought a pair of trainers in york outlet store uk. Priced at £34.99 and got charged £44.99 questioned manager and respond was someone obviously stuck tge wrong sticker on it. No refund on difference.
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ID
#677029 Review #677029 is a subjective opinion of poster.
Location
London, England
Product
Ralph Lauren Shoes
Reason of review
Pricing issue

Other Product Review

1.0
Details
No sizes left in style I wanted apart from the mannequin. Asked to try on to see if it fitted and was told I was not allowed and was against the rules. Museum or shop?
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ID
#675846 Review #675846 is a subjective opinion of poster.
Location
Singapore, Singapore
Reason of review
Poor customer service

Polo Ralph Lauren Underware Review from Saint John, New Brunswick

1.0
Details
Purchased underwear for my holidays cost me over $200.00 they fell apart after one wash called there client line they said they would fix the problem. Then this high class label what a joke told me to contract the maker of said product Haynes makes the mighty ralphlauren underwear so i paid $40.00 for 2 pair of briefs when all I had to do was to pay $5.00 for 2 pairs of Haynes . I really wonder who makes the rest of there junk clothing don't waste your money on these people
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ID
#673108 Review #673108 is a subjective opinion of poster.
Location
Saint John, New Brunswick
Reason of review
Bad quality

Review in Footwear and Clothing category from Barcelona, Catalonia

My wallet was stolen today in Ralph Lauren women store in la Roca village Barcelona,mine and my friend's wallet in less than 5 mins ,and when i asked the employees to check the cameras,they said that they saw nothing on the videos which made us doubt the honesty of those employees,And I heard people talking around that the store is getting a bad reputation of robbing the customers inside.you really must do something about it as i'm going to tell all my friends who are going to Barcelona about this incident which is not supposed to take place in such a well known brand store like yours.
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1 comment
Anonymous
#1072337

Barcelona is known for pickpockets maybe you should watch your stuff better...

ID
#671364 Review #671364 is a subjective opinion of poster.
Location
Barcelona, Catalonia

Ralph Lauren Shirt Review

Purchased 2 polo shirts $36.00each and when washing them on hand wash cycle. The neck part of the thread on both shirts unravel leaving Large holes.
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ID
#641987 Review #641987 is a subjective opinion of poster.
Location
Mountain View, California
Product
Ralph Lauren Shirt
Reason of review
Bad quality
Ralph Lauren - Sunglasses lenses peeling off (only two years )
Ralph Lauren - Sunglasses lenses peeling off (only two years )
Ralph Lauren - Sunglasses lenses peeling off (only two years )
I have bought a Polo Ralph Lauren sunglass less than two years ago in a Sunglass Hut outlet in Las Vegas (product invoice attached) and even with little use the lenses started to peel off. I really expected to have a better product quality and reliability / durability...
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3 comments
Anonymous
#1303290

Same thing happen with my Ralph Lauren sunglasses. The first pair started peeling after a month, I should have returned them for a refund.

The next pair started within less than 2 years. Poor quality product.

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ID
#629789 Review #629789 is a subjective opinion of poster.
Location
Campinas, Sao Paulo
Reason of review
Bad quality
Loss
$90
Preferred solution
Full refund
Ralph Lauren - Handbag Review from Sanford, Florida
I purchased a handbag from Ralph Lauren site 7 Mos ago and just started to use the Newbury double zip sachtel about 3 months ago , today i notice the thread is coming from around the handle . I called customer service and was told two different stories one customer...
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3 comments
Anonymous
#1085606

Ralphlauren Chriswell large tote bag. I too had a major problem with there customer service.

My bag was only 3 months old and the lining was coming undone. The msrp for the bag was almost &400.00. All they did was waste my time and give me the run around with there no last name email correspondence.

I had my receipt and all the bags tags and got no where with them. I am banning Ralplauren for life.

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Featured
ID
#605490 Review #605490 is a subjective opinion of poster.
Location
Sanford, Florida
Reason of review
Damaged or defective
2.5
Details
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
To whom it may concern, My name is Daiva Gelciene, a consistent customer of your brand for many years. I always thought that your brand offered only the highest quality products which is why I love Ralph Lauren. Unfortunately, I bought a dress with really poor quality...
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Featured
ID
#596889 Review #596889 is a subjective opinion of poster.
Location
Dublin, Dublin
Product
Ralph Lauren Dress
Pros
  • I did like this brand
Cons
  • Disappointed material
Reason of review
Bad quality
Loss
$1150
Preferred solution
Full refund

Ralph Lauren - Representative Review from Pickens, South Carolina

I recently called about making an exchange at Ralph Lauren.com One of the customer service representatives spoke to humiliat with reproach in the manner of inflection & aggressive tones; the whole time I was on the phone with him. You never know who your talking to I could've ben a U.S. Army retired Veteran. Dishonouring someone like that would a shame. "No sir, I do not own that item so I could not tell you nothing about it!"
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ID
#580614 Review #580614 is a subjective opinion of poster.
Location
Pickens, South Carolina
Reason of review
Poor customer service

Oversold no refund

I purchased a RRL briefcase on-line from Ralph Lauren and paid with PayPal (thankfully) everything proceeded as normal, I was given a tracking number etc but the ship date passed with no product. I finally called and was told there was an issue with the warehouse but they would flag my order and send updated info within 24 hours. No update so I called again and after numerous holds was told the product was no longer available & they were going to issue a refund. I never heard anything and mailed then called again before I could get someone to send a confirmation e-mail that they were issuing a refund. No credit showed on my PayPal account so I called again and was told I just needed to wait, it would show up. After several more days I finally filed a dispute with PayPal and after a month, they ruled in my favor... apparently no refund had been issued by Ralph Lauren. If I hadn't used PayPal, I have no idea if I would have ever received a refund. While I was waiting for this issue to be resolved, I found, ordered, received and have been using a briefcase from Tumi. Moral of my story, Tumi rocks, RL has lost my business forever.
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ID
#551684 Review #551684 is a subjective opinion of poster.
Location
Chicago, Illinois
Ralph Lauren - Shirt Review
Ralph Lauren - Shirt Review
I bought a Polo shirt from Premium outlet mall in Orlando - Florida & after waring the short only once & after washing it, I found 3 holes in fabric which means it's a default. Since I was visiting Florida & I live in Egypt, I can't find any way to...
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4 comments
Anonymous
#977950

i am an avid RL fan and only wear ralph lauren ... this christmas i was given one hoodie , a rugby and a nautical design polo, the seams are coming apart on the hoodie and the rugby and also the knit was unraveling on another shirt , i mean really thats four items just poor quality,,, everything is being made in china now so a=quality is terrible !!

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ID
#543348 Review #543348 is a subjective opinion of poster.
Product
Ralph Lauren Shirt

Bad treatment European customers at the RL.com site

I have been 'working' on a shopping list at the RL.com site for several hours and when I was ready to pay, it wasn't possible. When I asked for help, it was like I had to communicate with a computer. At first very kind, but none of my questions were really answered, and in the end it turned out it's not possible to order from Europe. The RL.com site however, doesn't give any notification, so it took me hours to measure and create a shopping list, and in the end I was left empty handed, with no real answers or help...In my first mail I said: "I'm confident that your great brand has a solution for my problem, thank you very much in advance." Unfortunately I was very disappointed in how Ralf Lauren treats their European customers... Annemarie
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1 comment
Anonymous
#959600

Just tried to buy in euros from Ralph Lauren it's a joke sterling and dollars

ID
#523084 Review #523084 is a subjective opinion of poster.