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This past weekend I was visiting a Polo Ralph Lauren Factory Store in Williamsburg, Virginia (Saturday 3:30 PM) and the store manager was quite rude. There were signs on the exterior of the store with 50% off of the entire shop accept Clearance, (no discount) Home,...
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3.2
I liked
  • All the traditional classic polo shirts and color selection
  • Brand
I didn't like
  • Nightmare customer service
#1138111
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Ralph Lauren - Disappointing and frustrating experience
Ralph Lauren - Disappointing and frustrating experience
Ralph Lauren - Disappointing and frustrating experience
Ralph Lauren - Disappointing and frustrating experience
I am writing this message after one of the most disappointing experiences that i ever had in a shop. Two days ago I went shopping in Ralph Lauren,The Avenues, Kuwait. I had to search the employees around the shop to help me as nobody was giving me the slighest...
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2.9
Kuwait City, Al Asimah Governate
#1136508
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I have purchased items last August to be delivered to a shipping cart warehouse which will then ship my items to me. However, I haven’t received my items as of October 16. When I checked with UPS, they told me that they have delivered the parcel last Sept 11. Shipping...
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1.5
#1116123
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Ralph Lauren - Current marketing strategy
1/1

Ralph Lauren - Current marketing strategy

Ralph Lauren
#1118143
It’s very unfair how the new limited edition collection was put out. Not giving a fair opportunity to obtain pieces. Making the brand undesirable
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Ralph Lauren - Defective tennis shoes
Ralph Lauren - Defective tennis shoes
Ralph Lauren - Defective tennis shoes
1/3

Ralph Lauren - Defective tennis shoes

Ralph Lauren
#1078514
3.0
Details
About 5 weeks ago and yes I did file complaint
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Ralph Lauren - Jewelry

Ralph Lauren
#1065339
1.0
Details
This is the second time i got a bracelet and it tarnished and broke after a couple of months. I was told that to return it to Carolee of New York and they just returned back saying if i didn't purchase it from them they could not fix it or replace it. NEVER AGAIN
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Product or Service Quality

Ralph Lauren - Disappointed in Product Durability

Ralph Lauren
#1061276
1.0
Details
I bought a cross body purse to use on my vacation. How disappointing that the strap broke while on vacation. ( that was my first use)
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Product or Service Quality
Workers on the floor are very helpful and friendly. However, when checking out was an issue. I told the cashier to look up my member account. I gave him my driver license but he couldn’t find it. Before I had a chance he started cashing me out. So i asked the cashier...
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3.0
#1115427
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Ralph Lauren - Polo shoes
Ralph Lauren - Polo shoes
Ralph Lauren - Polo shoes
Ralph Lauren - Polo shoes
I have a complaint about a pair of Polo shoes that I purchased. I sent pictures and in an email to Polo complaints about 3 months ago and never received a response. I'm hoping I wasn't just simply ignored and perhaps my emails was misplaced. I have a pair of pol shoe...
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#1102226
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Thanks for your omnipresent gauche logo for US Open, Olympics etc. have you no shame! Ala Trump! B. Waters. PS. Now I realize I have to write at least one hundred words. Most people I would imagine would give up, not me. I shall continue to add, you are most(a Trump...
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#1093380
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I don't Know what they are thinking but changing the polo shirt is a very bad idea and they are losing at least one live long customer over this and probably will lose more. Don't ever mess with a classic. Remember Classic Coke? The shirt is too short and the shirt is...
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3.8
I liked
  • All the traditional classic polo shirts and color selection
I didn't like
  • New cut of the shirts and the very limited color selection
#1080919
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I placed an online order on the 1st of May 2017 with their tempting 20% off deal. The order supposed to be delivered on the 8th May by UPS but appears UPS either signed for the package itself and kept it or couldn't be bothered to deliver to the correct address! I had...
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1.4
#1053736
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Ralph Lauren - Inferior Product
Recently I purchased a pair of Ralph Lauren pants at Macy's St. Claire Sq. store. After wearing them the second time I noticed a big opening next to the zipper. Upon closer inspection, it was evident that it had not been stitched properly since the opening was in the...
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1.0
I didn't like
  • Quality
#1033792
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I have been buying Polo shirts for many years. Previously I didn't even have to try them on as I knew the quality and fit was going to be perfect, and it always was. About three years ago something changes and the cut of the shirts became more and more ridiculous. No...
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#1033409
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